El Paso Customer Service
Resume:
Victoria Benitez
El Paso, TX *****
*******************@***********.***
To obtain a position where I can utilize my people-oriented experience, communication skills and problem-solving abilities.
Work Experience
Caregiver
Seniors Helping Seniors - El Paso, TX
May 2023 to Present
Prepare meals for client
A little housekeeping
Medicine reminders
Assist client dressing
Companionship
Take client for short walks
Assist client in the shower
Customer Care Professional
Aline Staffing - 7529 Auburn Rd. MI 84317
February 2022 to January 2023
Responsible for answering the phone for a nurse advise line. Created a chart for patients who needed to speak to nurse for medical advice. Answered administrative calls and transferred calls to whatever department the call was for. Answered in-patient notification calls and provided notification number for patient. MRB Coordinator/ Quality Control Auditor
First Texas Products LLC - 1120 Alza Dr., El Paso Texas 79907 September 2007 to February 2022
Responsible for incoming inspection on goods received. Maintained contact with suppliers by phone/emails to request RMAs to return defective supplies. Responsible for preparing and ensuring the return of defective products to the suppliers. Attended quality meetings with the Production Team, quality auditors, and/or suppliers. Responsible for MRB inventory reports and production planning reports Office Manager
AnnAnn Escrow Co. - 14721 Jo Ann Dr., El Paso, Texas 79938 February 2001 to November 2004
Accountable for managing daily office operations.
Provided efficient customer service to clients.
Responsible for processing accounts Receivables and accounts Payables In Charge of incoming and outgoing calls
Assisted in all administrative work including data entry and receptionist duties. Accountable for account receivables duties including invoicing, cash application, researching chargebacks, discrepancies, issuing credit memos, reconciliations, and responding to customer requests for documentation.
In charge of preparing and distributing payroll for Staff Education
Associate’s in Business Administration
IBC - Texas
Skills
• Bilingual
• Spanish
• Customer service
• Communication skills
• English
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