JUDITH M RAMIREZ MARQUEZ

Houston, TX *****-**** 346-***-**** ad0yt3@r.postjobfree.com

SUMMARY

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

SKILLS

Customer Needs Assessment

Retail Loss Prevention

Order Processing

Contract Preparation

Payment Processing

Product Sales

Inventory Control

Sales Goals Attainment

Fraud Detection

Teamwork and Collaboration

Shipment Processing

Sales Training

Cash Register Operation

Customer Service

Cash Handling Accuracy

Cash Handling

Relationship Selling

Positive and Professional

EXPERIENCE

08/2022 to Current

Sales Associate

Barri Financial Group HOUSTON, TEXAS

Greeted customers and provided exceptional customer service.

Assisted customers with product selection, sizing and styling.

Provided accurate information about products, prices and services.

Processed transactions using a point-of-sale system.

Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Maintained cleanliness of store environment including floors, windows, displays.

Helped customers find specific products, answered questions and offered product advice.

Engaged customers in friendly, professional dialogue to determine needs.

Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Collected payments and provided accurate change.

03/2018 to 11/2022

Associate

Advanced Auto Parts HOUSTON, TEXAS

Reported any discrepancies or errors in pricing or inventory levels to management.

Processed shipments received from vendors according to established protocols.

Operated equipment such as scanners and scales correctly during checkout process.

Placed orders for additional stock when necessary to ensure adequate supply of merchandise.

Conducted inventory checks to ensure accuracy of shelf stock.

Stocked shelves with merchandise and ensured product displays were neat and orderly.

Arranged and stocked new merchandise following placement directions.

Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.

03/2017 to 03/2018

Sales Associate

Dolex Dollar Express Inc HOUSTON, TEXAS

Greeted customers and provided exceptional customer service.

Assisted customers with product selection, sizing and styling.

Provided accurate information about products, prices and services.

Processed transactions using a point-of-sale system.

Maintained up-to-date knowledge of store merchandise and policies.

01/2015 to 02/2016

Returns Processor

Farouk Systems Inc HOUSTON, TEXAS

Reviewed incoming returns for accuracy and completeness to ensure compliance with company policies.

Analyzed customer return requests and processed refunds or exchanges as necessary.

Processed damaged goods and coordinated with vendors for replacements or repairs.

Created reports on returned products, tracking trends in returns and analyzing their impact on the business.

Inspected returned merchandise for damage prior to restocking shelves or disposing of it appropriately.

Maintained inventory of all returned items by recording data into a computerized system.

01/2010 to 07/2012

Sales Associate

Barri Financial Group HOUSTON, TEXAS

Greeted customers and provided exceptional customer service.

Provided accurate information about products, prices and services.

Processed transactions using a point-of-sale system.

Maintained up-to-date knowledge of store merchandise and policies.

Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Collected payments and provided accurate change.

08/2008 to 12/2008

Cashier

Wendys Restaurant HOUSTON, TEXAS

Greeted customers and answered any questions they had about the store's products and services.

Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Issued receipts, refunds, credits or change due to customers.

Stocked shelves with merchandise when needed.

Assisted customers over the phone regarding store operations, product information and order placement.

Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

04/2006 to 06/2007

Crew Member

Taco Bell Restaurant HOUSTON, TEXAS

Restocked kitchen supplies including food products and utensils.

Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.

Assisted in the preparation of food items such as sandwiches, salads and pizzas.

Provided excellent customer service to maintain a positive atmosphere for guests.

02/2002 to 08/2004

Housekeeper

Baron Inn Motel HOUSTON, TX

Cleaned bathrooms, including toilets, tubs, showers and sinks.

Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.

Changed bed linens and towels, tidied up rooms.

Stocked amenities such as soap, shampoo and toilet paper in guest rooms.

Replenished supplies such as drinking glasses and coffee cups in guest rooms.

Sanitized all areas of the hotel lobby and public restrooms.

Emptied trash receptacles throughout the property.

Maintained a clean linen closet by folding sheets neatly on shelves.

EDUCATION AND TRAINING

11/2000

High School Diploma

Colegio Tecnologico Cristiano El Salvador

Contact this candidate