Shannon M. Sims

Experienced, Reliable Medical Professional

Everett, WA 98203

ad0yrz@r.postjobfree.com – 425-***-****

** ***** ********** ** *** healthcare field, specifically in the Laboratory, and Client Services . Specialities include Hematology, Oncology, and Pathology/Histology. Also experienced in Home, Hospice/ Palliative care.

WORK EXPERIENCE

Consumer Direct Care Network of Washington April 2022-Present

Independent Provider

Work as a client advocate and caregiver. Provide in home services including assistance with activities of daily living, housework, transportation, as well as working with other care team members to provide whole person care to clients.

Cascade Guardianship Services January 2021- April 2022

Worked as a Personal Advocate/case worker.

Robert Half International/Snohomish Health District

October 2020-January 2021

Contract assignment providing data entry and file scanning for records digitization project. Also provided Covid-19 screening for the health district and assisted with other projects as needed.

Aerotek/HealthFirst

August 2019-November 2019

Contract assignment providing Client Service to HealthFirst client’s. Responded to client concerns via phone, email, placed orders, data entry, assisted with other office duties needed.

Home Care/DSHS contractor

June 2018-January 2019

Assisted with Activities of daily living, transportation to and from appointments. Assisted with physical therapy and post stroke rehabilitation therapy. Housekeeping and cooking as well.

Home Hospice/ Respite Care Provider/ Home Health Specialist

Private Duty In-Home Care - Everett, WA - February 2015 to March 2018

Provided in home care for total care patient, as well as developmentally disabled individual in same home. Activities of daily living, administer nourishment and medications through PEG tube . Catheterize patient .

House cleaning and maintenance of supplies in home.

Operations Manager

Benson Industries, Inc. - Seattle, WA - December 2013 to January 2016

Managed employees, scheduled appointments, Handled all client/customer services, product ordering, prepared invoices, was responsible for accounting, billing, payroll. Other administrative duties as needed. Assisted with some flooring installation including carpet, vinyl, and laminate as needed.

Hospice Care Technician

Private Duty In-Home Care - Everett, WA - November 2011 to December 2013

Provided in home care to cardiac patient, post cardiac arrest. Provided personal care / grooming, scheduling of appointments, treatments, and transportation to and from said appointments . Monitored and administered medications and refills. Light cleaning and other household duties prn.

Supervisor/Trainer, Server

Kathy's Pizza, Bar, and Grill - Seattle, WA - April 2010 to October 2011

Helped open restaurant in honor of my mother. Was responsible for hiring of staff and training. Assisted in development and design of menu, interior design/ decoration, ordering stocking of food and restaurant supplies.POS system for cashiering.

Hospice Care Technician

Private Duty In-Home Care - Shoreline, WA - June 2008 to April 2009

Provided in home hospice / palliative care . Duties included mixing, dosing, and administration of IV/ other meds, PEG tube feedings, cleaning of ostomy bag. Scheduling of all treatment/appointments.

Ordering/ inventory of medical supplies and medications.

Histology Lab Assistant

Swedish Medical Center - Seattle, WA - Seattle, WA - August 2007 to August 2008

Acquisitioned tissue samples and assigned to pathologists. Completed specimen processing and quality assurance testing according to CLIA standards. Began frozen section training in early 2008.

Client Services Representative II

Northwest Hospital & Medical Center - Seattle, WA - August 2004 to July 2007

Provided client and customer services including resolving tests in question, ordering and maintaining lab/office supplies. Printing and delivery of lab reports/results. Also covering front desk, checking in and registering patients.

Laboratory Technician II

Overlake Hospital Medical Center - Bellevue, WA - May 2002 to July 2004

Performed routine venipuncture and capillary puncture, collection of blood gases, blood cultures, and urine samples. Data entry and processing of samples for patient testing. Performed POC hematology testing on site prior to chemotherapy tx. Training of new employees on Cell Dyn 1400/1700. Learned to diagnose and repair testing equipment due to frequent malfunctions. Successfully petitioned board for new analyzer.

Lab Assistant II

Evergreen Hospital Medical Center - Kirkland, WA - January 2001 to February 2002

Performed routine venipuncture, capillary puncture to obtain blood samples. Worked on hospital floors, in nursing homes, as well as outpatient clinic and satellite lab locations. Specimen collection, data entry of patient demographics, and processing of all in house and outgoing referral laboratory samples. Provided client services as needed.

EDUCATION

Phlebotomy Technician/Clinical Laboratory Assistant

Pima Medical Institute 1999

Coursera

Covid 19 for the Healthcare Professional ( online course)

AWARDS

COLA Award for Laboratory Excellence

August 2004

Received award for excellence in laboratory quality assurace/ control and patient testing .

Take a Bow Award

April 2000

Received Take a Bow award for excellence in team building and morale.

CERTIFICATIONS/LICENSES

Phlebotomy

Certified phlebotomist in state of WA.

CPR Certified- BLS

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