Post Job Free

Resume

Sign in

Customer Service Shift Manager

Location:
Mount Vernon, WA
Posted:
November 09, 2023

Contact this candidate

Resume:

Derek Lance

***** ******** ******

Mount Vernon, wa 98275

425-***-****

ad0yqi@r.postjobfree.com

To obtain a position that will enable me to use my excellent communication and computer skills; and warehouse management skills to work independently or as part of a team to meet project deadlines; and to secure a position with a well-established company with a stable environment that will lead to a lasting relationship in the organization. With utilizing my skills listed below.

Forklift certified for more than 10+ years

Managing and setting up compliance auditing projects and reports, processing refunds/re-bills, audit tracking and management.

Shift Manager - managing employees, ordering supplements and keeping up with inventory, reporting.

Manager - overseeing all bookkeeping functions through financial statements

Customer Service – dealing with customers daily, in person and by phone

Representative of company in a businesslike manner

Costco Wholesale: Aurora Village, Woodinville, Seattle, Frisco, Redmond, Lynnwood

Stocker, Driver, Supervisor, Manager 2006-2021

Tracks all Government External Requests that come through Compliance, including:

oMaintains Excel Spreadsheets

oBuilding employee and prospective company files

oScanning all documentation in system to adhere to company procedures

and policies.

Prepares confidential reports of auditing activity and tracking for internal and external reporting purposes.

Sets up individual audit files per provider for review by Sr. Manager

Sets up Audit Tracking Sheet with detail contact information for department manager

Conducts daily audit refunds by:

oEnter refund/re-bill requests into Excel Spreadsheet for tracking

oEnter refunds into Access Database

Proficient with Windows based software-Microsoft Office Suite, particularly with Excel and Word.

Coordinates meetings, special events and membership/marketing as requested. Schedules and maintains weekly/monthly meetings for the section or department.

Provides general administrative support to the Sr. Manager, including scanning documentation, creation of templates, making copies, faxing documents.

Restocks supplies and materials and assists with orders of supplies.

Managing schedules based on payroll and budget demands

Dictate flow of freight and mange more than 15 million dollars of payroll daily

Direct and supervise multiple teams and delegate task and reallocate assets as needed.

Pizza Hut - Customer Service 2004-2008

Shift-Manager/Order Processing/Training

Customer liaison between company and up to 50 customers daily, in person and by phone

Manages all processing of product orders

Manages all business opening and closing operations

Provides training to new employees in customer service, cashiering, sales and processing customer orders

Education

Edmonds Community College, WA 2005

Received AA in Business Admin

References

Available upon request

Corp Opus Inc. Request Yana Gasparenas



Contact this candidate