GERMAN ALTAMIRANO

**** * ****** **. ***. P-***, Tucson, AZ 85712 (C) 520-***-**** ad0yqg@r.postjobfree.com

Professional Summary

My future plan that i have for this compony will bring friends, family in to visit and stay and i will bring my future wife to come and work with us and be a family. My family is your family. I will make costumers stay and enjoy thier clean nice and tidy hotel room for many years to come ahead. I am willing to make this hotel grow and prosper into the future. I treat everyone with respect and be treated the same. I treat everyone like family of my own. I am wanting a oppertunity to grow and learn about working in a hotel.

Skills

Fast learner

Deadline-driven

Excellent sense of direction

Commercial driving expertise

Physically fit and agile

Valid [Tucson, Az] driver's license

Safety-conscious

Exceptional communication skills

MS Windows proficient

Quick learner

Strong client relations

Training development aptitude

Medical terminology knowledge

Multilingual in [English] and [Spanish]

Loves children

Emotionally supportive

People-oriented

Adept at working with special needs children

Friendly and likeable

Accomplished in primary care

Dedicated to integrity

Medical research comprehension

Total quality improvement

Keen motor skills

Observant

Conscientious provider

Competitive

Adaptable

CPR and First Aid certified

Self-motivated

Identifying best practices

Fluent in [Spanish]

Mentoring

Social gaming

Effective communication

Player rewards programs

Hospitality experience

Team player

Conflict management

Flexible

Superb communication skills

Shift scheduling

Superior verbal and written communication skills

Excellent interpersonal skills

Perseverance

Humane and respectful

Conflict resolution ability

Strong interpersonal skills

Compassionate professional

Dedicated to excellence

Good clinical judgment

Strong clinical judgment

Patient/family focused

Professional bedside manner

Adept at prioritizing/managing deadlines

Hospice philosophy understanding

Feeding assistance aptness

Foley catheter insertion/removal familiarity

Medical laboratory procedures professional

Venipuncture/blood draw expert

Extremely organized

Team leadership

Process implementation

Work History

Transporter 10/2002 to Current

Tucson Medical Center – 5301 E. Grant Road Tucson, Arizona 85712

Established long-term customer relationships through prompt and courteous service.

Defused volatile customer situations calmly and courteously.

Accurately documented, researched and resolved customer service issues.

Acted professionally and patiently when addressing negative customer feedback

Self-directed with astute judgment skills. High level of personal accountability.

Assisted residents with bathing, dressing, feeding, lifting and transferring.

Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Paget's disease.

Assisted doctors with surgeries and non-invasive procedures.

Collected blood, tissue and other laboratory specimens and prepared them for lab testing.

Maintained all confidential personnel files, license and CPR compliance records.

Interviewed patients to obtain medical information, weight and height measurements and vital signs.

Managed clinical oversight for 44-bed unit.

Performed monthly inventory and maintained office and medical supply counts.

Contributed substantially to successful department JCAHO accreditation.

Treated patients with strokes, head traumas, comas, and intracranial hematomas.

Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's.

Created children's area in waiting room to make practice more family-friendly.

Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care.

Followed infection control procedures.

Took and recorded patients' temperature, pulse and blood pressure.

Ensured safety and well-being of patients.

Transported patients to and from different departments.

Assisted patients with bathing, dressing, hygiene and grooming.

Partnered with team of registered nurses to achieve overall well-being of all patients.

Engaged patients with games, crafts, cooking, music, reading and other activities.

Helped residents with bathing, dressing, feeding, lifting and transferring.

Answered department telephone calls 2 rings, using correct salutations and telephone etiquette.

Developed reputation as an efficient service provider with high levels of accuracy.

Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

Maintained cleanliness and presentation of stock room and production floor.

Recipient of multiple positive reviews acknowledging dedication to excellent customer service.

Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.

Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.

Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.

Certified that equipment and supplies were properly maintained for quality patient care and safety.

Administered job knowledge assessments and competency testing for certification-level training.

Education

High School Diploma:

Nogales High School -

Certifications

Costumer service, CPR, CNA, PCT, and stroke education

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