Class A Customer Service
Resume:
BRIAN
SANCHEZ
MANAGER OF
OPERATIONS/ CLASS A CDL
ad0ypw@r.postjobfree.com
Adelanto, California 92301
CONTACT
Reputable candidate possesses a
clean driving record, a strong
commitment to safety, and a knack
for navigating complex routes.
Highly experienced in unloading and
loading cargo, inspecting for
damages, and completing
paperwork. Dedicated individual
with vast experience in the
transportation industry. Possesses a
valid CDL and a clean driving record.
Proven ability to swiftly and safely
transport goods while adhering to
all safety regulations. Skilled in
handling paperwork, inspections and
other related duties. Efficient
professional with 6 Months of
experience and proven knowledge
of load management, customer
service, and road safety. Aiming to
leverage my abilities to successfully
fill the management role on your
CAREER OBJECTIVE
CDL Driver, Cementing
Halliburton Energy Services, Duncan, Oklahoma
Manager Of Operations
ALL AUTO PARTS INC., SAN BERNIDINO, CA
EXPERIENCE
January 2023 - Present
Employed defensive driving tactics to avoid collisions or other hazards on the roadway.
•
• Reported any incidents or violations promptly as required by law. Provided courteous customer service when dealing with clients
• onsite or over the phone.
Ensured accurate completion of paperwork associated with shipment pickup and delivery.
•
• Managed time efficiently by planning optimal routes for deliveries. Performed daily pre-trip inspections to ensure proper operation and
• safety of the vehicle.
Operated vehicles equipped with GPS navigation systems for efficient routing purposes.
•
Successfully completed training courses related to CDL licensing requirements.
•
Conducted thorough post-trip inspections prior to leaving each
• destination point.
Inspected trucks for mechanical items and safety issues before each trip.
•
Utilized knowledge of cargo securement methods to protect freight during transit.
•
Developed an in-depth understanding of delivery routes, road
• systems, and traffic patterns.
Demonstrated safe driving techniques while operating a tractor- trailer combination over long distances in accordance with Department of Transportation regulations.
•
Followed company policies and procedures regarding safe loading and unloading practices.
•
Investigated potential problems arising from delays or damaged
• goods during transport.
Maintained accurate log books according to state and federal regulations.
•
Maintained detailed records related to mileage, fuel consumption, repairs, and maintenance activities.
•
Communicated effectively with customers to ensure timely delivery
• of goods.
February 1998 - January 2023
team. Results-oriented team leader
with a successful track record of
managing teams, streamlining
processes, and delivering results.
Experienced in developing and
executing strategies to increase
productivity and profitability. Skilled
in utilizing data-driven insights to
identify areas for improvement and
ensure customer satisfaction.
Efficient professional with
experience and proven knowledge
of team building, branding, and new
business development. Aiming to
leverage my abilities to successfully
fill management role on your team.
Management professional with
history of meeting challenges in
complex organizations that rely on
collaborative skills to contribute to
company growth and success.
Proven track record of delivering
results in fast-paced environments
that have pockets of ambiguity.
Stellar command with delivering
results, win-win outcomes, and
navigating cross-functional teams.
Managed the daily operations of multiple departments to maximize efficiency.
•
Strategized with leadership to stay ahead of changing customer
• needs and labor planning concerns.
Directed the development of new systems or improvements in existing systems for efficient workflow management across teams.
•
Established and maintained relationships with key stakeholders to ensure successful project delivery.
•
Implemented quality assurance protocols within the organization for
• consistent output quality standards.
Analyzed business processes to identify areas of improvement and develop solutions to enhance performance.
•
Provided employees with guidance in handling difficult problems or in resolving escalated complaints or disputes.
•
Managed daily operations of the organization, including directing
• personnel, budgeting, planning, organizing and scheduling activities. Oversaw and approved the ordering of necessary operational supplies and equipment for grounds, maintenance, and housekeeping.
•
Maintained professional working relationships and promoted open lines of communication with staff.
•
Created detailed reports on operational performance indicators to
• track progress against goals.
Worked with human resources regarding employee recruiting, hiring and terminating.
•
Created and enforced policies and procedures to support compliance.
•
Maintained open communication channels between all levels of the
• organization for better coordination of workflows.
• Resolved conflicts between employees and departments. Ensured compliance with applicable laws and regulations related to operations.
•
Developed talented team, participating in hiring, coaching, and
• performance management processes.
• Resolved work disputes pursuant to employer policies. Resolved conflicts among team members by providing guidance and support when needed.
•
Conducted regular staff meetings to discuss operational issues and
• provide feedback on performance.
Assessed current operational models regularly to identify potential risks or areas needing improvement.
•
High School Diploma
EDUCATION
June 1994
MILOR HIGH SCHOOL, RIALTO, CA
Relevant Coursework
• ECONOMICS
Extracurricular Activities
• R.O.T.C. (ARMY)
• HISTORY
SKILLS
• DDL Log Software
• Pre-Trip Inspections
• Truckn Pro
• Process Payments
• Paperwork Management
• Vehicle Maintenance
• Two-Way Radio Operation
• Emergency Repair
• Order Picking and Processing
• Driver Management
• Operation and Control
• Vehicle Safety and Maintenance
• DOT Compliance
• Work Order Management
• Time Management
• Delivery and Shipment Records
• Judgment and Decision-Making
• FreightDATA Software
• Microsoft Excel
• Critical Thinking
• Management of Personnel Resources
• Complex Problem-Solving
• Commercial Driving Experience
• Equipment Maintenance
• Troubleshooting
• Coordination
• Safety
CERTIFICATIONS
• FORKLIFT TRAINER
• ENVIRONMENTAL STORM WATER PROGRAM
• CLASS A CDL CERTIFIED
• MANAGMENT EMPLOYEE COACHING
• HARASSMENT AT THE WORKPLACE COACHING
• FLEET MANAGEMENT
Security Professional
High Desert Church, Victorvillle, CA
VOLUNTEER EXPERIENCE
April 2008 - Present
Provided training sessions on best practices for protecting confidential information assets.
•
• Patrolled facility premises to prevent and detect signs of intrusion.
• Neutralized tense situations with tact and common sense. Warned offenders about rule infractions and violations, verbally evicting habitual violators from premises.
•
Contact this candidate