FAAOSO S FAUONUKU

*** ***** *** ****

NSL, UT ***54

Cell Phone: 801-***-****

Email: ad0yow@r.postjobfree.com

Career Summary

Interested in a customer service position where I can use my strong customer service skills, and experience in the airline industry to assist passengers with their travel needs.

Employment

Teleperformance Salt Lake City, UT

Travel Consultant 1/2013 – 5/2017

Aid clients with reservations, transfers, changes, and cancellations. Book domestic and international reservations for air travel, rail tickets, hotel and car rentals. Monitor and sort global distribution system (GDS) queues, work on SABRE. Stay educated on airline rules, regulations and current affairs

Lexington Law firm North Salt Lake City, UT

Client Service/Paralegal 11/2010 - 5/2012

Working with clients needing credit repair. Pulling credit reports and challenging negative items and setting up their case before they move on to their paralegal team. Sorensen Multicultural Center Salt Lake City, UT Front Desk Attendant 10/2009 – 11/2010

Greets the public and patrons both in person and over the phone. Responds to questions and concerns when necessary. Typing, data entry, answer multiple phone lines. Responsible for cash inflow, accepts admission and registration fees. Maintains the reception area.

Continental Airlines Salt Lake City, UT

Reservations Sales Agent 4/1996 - 4/2009

Reservation Sales representatives answer telephone inquiries regarding fares, schedules, and special services for our Elite customers. Education

Dixie College St George, UT

GED