Resume Ana Patricia Garcia ****

***** ******* ***** ********* *** +1-786-***-****

Summary

Dedicated to work with people in person or over the phone with the purpose of guiding navigation processes by correctly filling forms and follow procedures. Passionate and dedicated to the care of child and young adults with the necessary experience on the field to resolve challenges faced by multicultural immigrants and minorities.

“A caring mother and social worker that enjoys working with compassion and love to help others to find their ways in life”.

Employment History

Esthetician

Personal and professional production and appearance coach. Beauty services and physical therapy rehabilitation.

05/2020 to present time.

Lead Young Care Worker

08/2018 – 08/2019 CHS, Homestead, Fl. 33033

As a Lead Young Care Worker, I assumed greater responsibilities after the first two periods as a Young Care Worker, interacting and supervising YCW in different areas of the care for both, males and female Childs & young adults.

Among additional responsibilities I actively participated on the evaluation and reporting of the behavior of young adults in cases of disorderly conduct and/or violence. Youth Care Worker

(1) 06/2018 – 08/2018 CHS, Homestead, Fl. 33033

(2) 06/2016 – 04/2017 CHS, Homestead, Fl. 33033

Youth Care Workers work with young people aged 13-19, providing support to achieve their full and natural potential. The primary focus of Youth Care Work is on a personal, social, cultural and educational development of young people in the US. While working with young people I developed some of the following skills:

- Organization and supervision of youth (UAC’s) as well as the Youth Care workers.

- Coordination and supervision of youth (UAC’s) moving process between the different areas

(School, Dorms, Church, PE and recreation programs).

- Proficient coordinating INTEK process when receiving and registering new youths (UAC’s).

- Coordination and verification of proper nutrition intake as well as fair and timely distribution of orderly feeding process.

Resume Ana Patricia Garcia 2023

14830 Naranja Lakes Boulevard A4J +1-786-***-****

- Telemarketing. Schedule appointment supervisor in charge of keeping appointments records and coordination of phone inbound and outbound calls. Cargo Logistic Group Doral, FL

Warehouse Supervisor 06/2014 - 08/2015

Import export of flowers and distribution to wholesale and retail to all states in the union.

- Supervision of loading and unloading supplies ensuring proper handling. - Coordination and control of stock and as well as daily inventory.

- Quality control, track of damaged inventory and reporting to upper management. - Packing, labeling and tagging of the inventory.

- In charge of maintenance of warehouse equipment for proper operation such as forklifts, trucks through daily log registers.

- Supervision of safety and regulations of warehouse rules.

- Close coordination with upper management and fellow workers on daily schedules. Scott Sendler Law Office

Receptionist & Call Center Operator 03/2013 - 12/2014

- Manage schedule and process calls and general emails for the Law Office including customer inquiries, both by phone and email.

- Research information using available resources to resolve office and client’s needs.

- Manage and resolve customer complaints by providing solutions and/or requested information.

- Data entry to update customer’s information, new orders, forms, applications and other related data.

- Identify and escalate priorities when routing calls to the rights department.

- Follow call’s process according to standard operating procedures as well and recording complete call logs for review.

Patty Beauty Salon

Entrepreneur Beauty Expert 01/2002 - 01/2013

- Develop a personalized method to efficiently provide beauty services to the community.

- Services include manicure and pedicure, skin cleanse and other beauty products and services.

- Personalize services to create client loyalty and recurrences. Resume Ana Patricia Garcia 2023

14830 Naranja Lakes Boulevard A4J +1-786-***-**** Education

- Coomeva High School 1992

High School Diploma

- Universidad Santiago de Cali

Colombia International Commerce and Finance (2 years) 1995-1997

- New Concept Massage and Beauty School

Massage Therapy. Massage License obtained on 2015.

- Beauty School of America

Cosmetology License 2002 (1Year)

- New Concept Therapeutic Massage techniques 2011 (15 months)

- Spanish (Native Language) Charity and community services - Social Work Services - Homeless kids 1992-1997 Cali, Colombia.

- Florida Medical Institute

Medical Billing Code professional. Coding of medical procedures and record keeping though data entry and insurance records coordination. Miami, Florida 2022. References

Available upon request

- Address: 14830 Naranja Lakes Boulevard A4J

- Phone number: +1-786-***-****

- Email: ad0yoq@r.postjobfree.com

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