Virtual Remote Assistant, Office Administrator, Editing

Corey Stout *********@*****.*** 810-***-****

www.linkedin.com/in/corey-stout-b28812149

Summary and Key Skills

Full Cycle Recruiting Sourcing Experienced Remote Worker

●Results-driven and innovative technical and full cycle recruiting professional with proven expertise in facilitating recruiting processes and operations, improving efficiencies, and ensuring client satisfaction.

●Producing exceptional collaborative business relationships with management, colleagues, and clients, working in both traditional and remote settings.

●Exceptional ability to plan, organize, and implement detailed and complex projects, bringing them to completion successfully, and on time.

●Solid academic background with Bachelor of Arts in political science and history, with Minors in business, Spanish, and legal studies.

Project Management & Support IT Recruiting Engineering Recruiting ATS Research

Bilingual – English & Spanish Technology Savvy Excellent Verbal & Written Communication Boolean Search

Attention to Detail Virtual & Remote Sourcing Analytical Problem Solving Training & Tutoring

Proven Talent Pipeline Task Management Self-Initiating Manage Multiple Projects Highly Organized

Professional Experience

Simpalm, Chicago, IL –Virtual/Remote 04/2021 – 09/2023

Technical Recruiter

●Part of a technical recruiting team providing full cycle recruiting, staff augmentation services to clients in IT, Engineering, Scrum, Finance, and Healthcare fields

●Joined and built the recruitment team from scratch, designing and implementing our own recruitment processes

●Sourced candidates via SalesNavigator, LinkedIn, Dice, Indeed & Monster

●Reorganized daily recruiting calls and increased productivity/ lowered amount of missed candidates

●Created a recruiting training document for incoming recruiters, helped to enhance both company and recruitment structures

●Familiar with C2C recruiting

●Assisted in Onboarding candidates

●Used ATS to organize and contact candidates

●Provided high level consultation on hiring process to upper management, collaborating on hiring strategies and streamlining hiring process

Ducknowl, LLC. Chicago, IL – Virtual/Remote (Parent company-Simpalm) 10/2020-04/2021

Account Executive

●Prospect, pitch, and close sales calls with prospective company clients

●Manage open accounts and provide gold star support for current customers

●Continue to retain customers on yearly basis

●Provide ATS solution suggestions and edits to software development team, involved in ATS creation and design

Robert Half International, MI– Remote (Contract) 03/2020- 09/2020

Unemployment Insurance Examiner

●Work for State of Michigan unemployment to advise customers

●Assist in filing and correcting unemployment claims

●Discovered and reported 2 separate fraud operations, removed over 30 fraudulent accounts

Augustine’s Spiritual Boutique, Chicago, IL –Partially Virtual/Remote 10/2019 – 03/2020

Production Assistant

●Conduct a detailed process of overseeing inventory and ensuring that items are catalogued, stored, and stocked.

●Engage customers assisting them with questions and create new products as needed.

●Charged with the task of creating the business’s first ever training manual and regularly write captivating blog posts for website.

Secure Trust, Chicago, IL (contract-Robert Half) 04/2019 – 07/2019

Support Analyst

●Assist customers in becoming credit card compliant through a comprehensive explanation of the process.

●Demonstrate a thorough understanding of credit card compliance, IT basics, and data security standards.

Argo Tea Café, Chicago, IL – Partially Virtual / Remote 05/2018 – 03/2019

Brand Captain

●Manage the online customer service portal utilizing Zendesk remotely and regularly commuting to cafes training colleagues and managers in classes of six-eight to improve productivity, sales, or customer relations.

●Instrumental in developing and implementing efforts to address a serious customer service backlog problem with an average of 200 open ongoing tickets, transforming the situation with tickets being answered by the end of one business day.

●Demonstrate full functional and technological knowledge of Argo Tea drinks and corporate policy.

●Provide administrative support to the UniversiTEA, marketing, and café operations.

Volunteer Experience Highlights

Law and Politics Society (ONU), Bourbonnais, IL President

●Administer organization of law student resources, including teaching classes on LSAT and hosting admissions events. Facilitate, plan, and host debates and other events.

●Implemented processes and programs that impacted growth of regular meeting attendance from three to four attendees to as many as 80, and email list from 20 students to over 200.

●Lead and manage team of five students.

Citizens for Parkhurst, Bourbonnais, IL Intern

●Effectively engage the surrounding community, building relationships and communicating candidate objectives.

Pi Sigma Alpha, Political Science Honor Society, Bourbonnais, IL Chapter President

●Oversee recruitment of new members, facilitate service projects, and organize membership ceremonies.

Technical Skills

Office and Productivity Tools: Microsoft Office (MS) (Word, Excel, PowerPoint, Outlook, Publisher), Salesforce, Zendesk, MIDAS, Ducknowl, Familiar with ATS software, WFM software

Collaboration Tools: Google Suite, Google Chat, Google Hangouts, Dropbox, Slack, Skype, Zoom, Teams, Signal, Discord

Education & Certifications

Bachelor of Arts (BA) Double Major: Political Science & History (Minors: Legal Studies, Business, and Spanish)

Olivet Nazarene University, Bourbonnais, IL Graduation 05/2018

Dean’s List, Cum Laude

Master’s degree Business Administration

Olivet Nazarene University, Bourbonnais, IL (online) Anticipated 09/24

Microsoft Office Specialist Certification

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