Md Alimul Islam Chowdhury

Cell: 347-***-****

ad0yol@r.postjobfree.com

Jamaica, New York

Status: US Green card

Career Objective:

Seeking a challenging and esteemed position within a national or multinational organization that values creativity, sincerity, skills, and performance as benchmarks for recognition. Aspiring to contribute effectively in a competitive and innovative environment through consistent effort, discipline, and hard work, while also serving the community. A dynamic and motivated professional with 7 years of experience in customer services, project management, operations, and sales. Proven track record of enhancing customer experience and retention through patience, knowledge, and understanding. Strong background in advanced technology research and implementation.

Professional Experience:

Junior Cash Officer

Dutch Bangla Bank Ltd. January 2018 – May 2023

Managed Debit card processes efficiently, ensuring seamless customer transactions.

Expertise in Credit card bill processing, maintaining accuracy, and timely resolution.

Proficient in Account Opening department procedures, adhering to regulatory standards.

Utilized Microsoft Office Suite for creating comprehensive reports and presentations.

Demonstrated Cash management skills, ensuring precision and compliance.

Held the role of Cash In charge, overseeing cash-related activities.

Successfully managed Cash remittance processes, ensuring secure fund transfers.

Account Relationship Officer

Dutch Bangla Bank Ltd. January 2016 - August 2018

Facilitated Retail business loan processes, contributing to business growth.

Provided comprehensive General Banking Services, ensuring customer satisfaction.

Managed the processing of Credit card applications, enhancing customer experience.

Expertise in Home loan processing, streamlining the lending process.

Effectively maintained Branch business division operations.

Managed foreign remittance operations, ensuring accuracy and compliance.

Proficient in Debit card processes, enhancing customer convenience.

Handled Account Opening department responsibilities proficiently.

Managed Checkbook clearing section, ensuring timely and accurate transactions. Education:

o Masters of Business Studies (M.B.S)

Comilla Victoria Govt. College, Bangladesh

o Bachelor of Business Studies (B.B.S)

Comilla Govt. College, Comilla, Bangladesh

Personal Skills:

• Self-assured and adept at working under pressure.

• Proficient in time management and adaptable to changing circumstances.

• Demonstrates honesty and integrity in all professional pursuits. Computer Skills:

- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

- Sound understanding of general computer software applications.

- Computer data entry, and software programming

- Data analysis

- Database Management system