VERA IRENE JONE

Coconut Creek, FL *****

954-***-**** Cell

954-***-**** Cell

ad0yn8@r.postjobfree.com

RECEPTIONIST/ MEDICAL ASSISTANT / E-FILE DOCUMEN CLERK

Creative, Innovative, Strong Work Ethic, Goal-Driven, Dependable, and Team- Player. For the last 2years' experience working with Robert Half Staffing Agencies. These are some of the businesses with as a receptionist Terrain Orbital, Xolos NASA Space Corporate Office, The Klein Group CPA, Temple Beth El Early Learning Center, and there High Learning Temple Beth Boca Raton Front Desk Instructions & Information 8-year with H&R Block, tax season last -years as Office Management, 10-years Lead Receptionist cover

10–office management. 6- year experience in Medical Assistant, Unit Secretary Critical Care Hospital Facilities,2-year in work in Broward Charter School with Children and Adult, with Special Need Facilities, with 35- years' experience Onsite – Management experience in 28-yrs High-Volume Copy Center /Mail-room Service /Law-Firm Litigation Specialist. Bookkeeping Excel Microsoft Office/Word Clerical Outlook Spreadsheet General Office15-year in Digital/Imaging Medical/Record Filing and 15-year in Front Desk Poster & Banners Mail-Room Switchboard Litigation E-File Document Specialist Google Binder Services Receptionist Quick Books Supervisor Publisher.

PROFESSIONAL FRONT DESK Receptionist: ROBERT HALF TALENT SOLUTIONS 5/19/20 -Now

5-years’ experience work with Robert Half Staffing Agency Front Desk Receptionist with 56-lines Elite Office Suite, 12- line Boca Raton Medical Group,24 -lines Terrain Orbital, NASA Corporate office, 14-inesThe Klein Group CPA, and 42-lines Temple Beth El Early Leaning Center, and 24-lines Sr High School Temple Beth, 52-lines GM home Main Corporate office in their Title department. All of these companies I have been calling back for the last 4-yrs.

H&R BLOCK: Receptionist and Assistant Manager Coconut Creek, FL. 1/20/17-4/17/23 Seasonal tax seasoned receptionist includes assisted management in 7 taxes office with 10-20 tax professional staff and greeting all clients that come into the office. Greeting all clients in a personalized friendly and inviting manner. Answer all incoming calls, with multiple phone lines and directing call and take message, scheduling and confirming appointment for all clients and let them know drop.

off service. Second look service, 50/80 clients daily come in and we match all clients with the best suited tax advisor for their needs. Prepared all tax packets for the new tax season. Make coffee for the clients and staff * Maintains all client's tax files on hold.

and complete files, maintain all service call on equipment, order supply and maintain office cleanliness. Open/Close of the office and manage all the payment from the clients and office bank deposit.

Receptionist: Florida Advocacy Alliance: Oakland Park, FL 12/2017-2/2019

I made outgoing calls and set up appointments for automobile owners to get their airbags replaced for free from all automobiles.

manufacturers. * Answer all incoming calls and scheduling appointments for repair for all of Dade and Broward County

Customers for their Airbag Recall. * Check all office incoming telephone messages daily, answer and return phone calls.

from customer and dealerships Confirm Car's VIN, Make, Model & Years to determine repair process AER Mobile.

Dealership. Close office every day.

Administrative Assistant: Rayfield Family Literacy: Hollywood FL 8/2017-12/2018

Under AARP/SCSEP/Senior Program: 2- years as Administrative Assistant with a Non-profit organization for special need facilities with 159 Students and Adult program. * Assists with the development implementation and administration of the advocacy program. * Set-up all community workshops and activities seminars. * Coordinator job fair. * Set-up staff meeting for (APD files) and (IPP) Quarterly, and Annual packets reports and (DPMs) weekly and month reports. * Maintain all the students record and lesson plan (DPM) previous, current, future goals. * All reports are done on Excel spreadsheets * Maintains effective working relationship with all employees and the public. * Train in Florida APD On-Line Courses 8-Certificats in Florida Agency Persons with Disabilities. * Maintains department quality assurance. Maintains compliance with HIPAA duties and responsibilities.

Medical Assistant Receptionist: Sobriety on the Sea Medical Clinic Hollywood 12/2017-6/2018 6-month with patients with Addiction with drugs and alcohol substance issues.

Medical Assistant: Memorial Hospital: Miramar, FL 1/2013-10/2017 Under the AARP/Senior Program 4 years as Unit- Secretary in Healthcare Facilities in the Intensive Care Unit Greet patients.

and visitors check patients in and out of the unit. * Prepared charts complete paperwork for scan and insurance requirement. Completes medical records release request. * Have knowledge and awareness of medication and supplies. * Follow all OSHA safety requirements for patient room and documentation. * Ability to assess emergencies and act accordingly. * Maintains effective working relationship with patients, physician, nurse, social work, respiratory therapists, physical therapists, case managers. * Knowledge of medical safety practices and standards. * Opportunity to cross training hands-on-teaching in a wide array of specialties * Maintains department quality assurance. Maintains compliance with HIPAA duties and responsibilities.

EDUCATION: APD- Florida Department of Health's of Disability 8-Certificate: 2017-2018

Sheridan Technical Center Medical Assistant, Computer Class 2013-2015

Miami Dade Community College, Miami Central High 1972-1974

OTHER RELEVANT INFORMATION: 30- Certificates with H&R BLOCK, 8-Certificate with APD Florida Department

Health's 4 -Awards for employee of the years,4yr Volunteer and Leadership Roles, at Memorial Hospital