Post Job Free

Resume

Sign in

Account Management Team Leader

Location:
Tinley Park, IL, 60477
Posted:
November 08, 2023

Contact this candidate

Resume:

Professional Summary

Progressive experience in positions of increasing responsibility in diverse organizations. Hands-on, in-depth experience in fund-raising, marketing, management, strategic planning, global fundraising operations, analysis and development, multi-national and international expansion, communications and public relations. A strong results-oriented team leader and player with an intense desire to succeed, meet goals and objectives, and solidify working relationships. Key skills include:

Major Donor Account Management

Fundraising Model Development

Project and Volunteering Coordination

Client Qualification

Support Offices Start-Ups

Best Practices

Customer/Client Partnering

Employee Training/Coaching

Leadership Assessment/Development

Forecasting

Turnarounds

Budgeting

Strategic Partnerships

Global, National and Regional Partnership Negotiation

Conflict Resolution

Career Highlights

Major Donor Account Management

● Developed and managed a select portfolio of major donors focusing on large revenue. During first year grew revenue from $250,000 to over $1M, by implementing a major donor moves management system.

● Initiated major donor operations in Puerto Rico, Singapore, and Taiwan implementing a new donor acquisition strategy and by hiring local consultants.

● Brought new donors and new revenue streams by implementing major events, exhibits and volunteer mobilization.

Overseas Support Office Start-Ups

● Assisted in opening new markets by starting new supporting offices in Singapore, Taiwan, Puerto Rico, Costa Rica, Argentina and Brazil.

● Hired and built office managing, marketing, consulting, volunteering, and support groups.

● Developed accounting and managerial systems and protocols for receiving and distributing funds to support overseas community development and charitable work.

● Grew revenue by implementing a volunteer system of consultants for overseas support offices that produced a portfolio of over 4 million dollars in five years.

General Management

● Hired, trained and supervised a HQ office staff of 6 and 4 overseas support office staffing and operations that grew the operations of my department from an annual revenue of less than $400,000 to over $4M in 7 years.

● Produced collateral marketing materials in different languages to support overseas offices to assist consultants increase profitability. Produced P&L analysis to forecast a minimum 70% margin of profitability.

Turnarounds

● Turned around unsuccessful team. Analyzed assets which were HQ support staff, IT efficiency, customers, donor opportunities catalogues, and the forecasted opportunities. Hired three good HQ staff, redesign overseas client protocols, implemented a supervision system for quality and fulfillment control to motivate donors and created a much stronger team committed to achieving annual revenue and profit targets. Incremented profitability in an annual rate of 34.4% and finished in a 5 years period with a 300% growth in revenues.

● Took over a business unit that was long on potential and very short on good performance with mandate to get it profitable and grow or close it down within 12 months. Improved leadership and built strategic partnerships. First year revenue grew 100% in revenue and became the most profitable department in the organization. In five years, grew from $400 thousands to $4 million in revenue.

Strategic Partnerships

● Mobilized entire cities to partner with my organization in fundraising ventures for over 1 million dollars to sustain community development work overseas by networking, involving, and organizing strategic visits to the field for major city and community leaders as well as public and private organizations, businesses and individual major donors.

● Coordinated major events raising an average of $300,000 by mobilizing volunteers and networking with major assets in the community.

● Developed strategic alliances with associations and community and faith organizations raising an average of $150,000 per project.

Work Experience

World Evangelical Alliance, Senior Major Gift Officer, (2022-present) Reporting to the Director of Development, the MGO is responsible for identification, qualification, cultivation, solicitation, and stewardship of high value individual and foundation donors - $5,000+ cumulative annual donations.

Advisory Services, Worldwide, consultant (Early career-Present)

Specialized in consulting on humanitarian start-ups and global expansions

Advised on philanthropy, planned giving, capital campaigns, major gift fundraising, strategic planning, organizational structuring and re-structuring, branding development, management and execution

Served on numerous boards, foundations and associations nationally and internationally

Authored and translated various manuals and policy guidelines, articles of incorporation,

mission statements and covenants

Christian Aid Mission, Charlottesville, VA, Vice President of Development (2012-2017)

Developed and managed a Development Team. Implemented a donor centric strategy bringing a growth of 15% in revenue per year. Opened new high capacity new markets. Conducted name and donor acquisition and direct marketing campaigns that brought above half a million dollars per year. Implemented annual capital campaigns raising $2M+. Segmented donor database in order to streamlined more effective and efficient donor services. Opened offices in Singapore, Taiwan, Puerto Rico, and Mexico bringing six and seven figure gifts.

World Vision, Miami, FL, Major Gift Officer (2005-2009)

Worked in conjunction with Development Team. Focused on developing large strategic opportunities and partnerships for charitable and community development programs non-developed countries. Accounts included major churches and communities of faith, foundations, businesses and individual major donors in Florida and Puerto Rico.

Christian Aid Mission, Charlottesville, VA, Director for Latin America, (1995-2002)

Developed and managed the operations of project supervision and fundraising from US and Latin America supporting charitable work in underdeveloped countries serving more than 2,000 national agencies overseas.

Advisory Services, Worldwide, consultant (Early career-Present)

Specialized in consulting on humanitarian start-ups and global expansions

Advised on philanthropy, planned giving, capital campaigns, major gift fundraising, strategic planning, organizational structuring and re-structuring, branding development, management and execution

Served on numerous boards, foundations and associations nationally and internationally

Authored and translated various manuals and policy guidelines, articles of incorporation,

mission statements and covenants

Education

International Baptist Theological Seminary, Buenos Aires, Argentina, Bachelor of Theology.

Buenos Aires Bible Institute. Several Courses in Advanced level of Theology (O.T. and N.T.)

Broward Community College, Grant Writing Course



Contact this candidate