Inventory Control Manager
Resume:
Charmaine Roberts
Statesboro, GA *****
************@*****.***
Initiative-taking, diligent, an adaptive learner, team leader, and a good collaborator. Always maintaining clear communication, and efficiently solving problems! Remaining humble, and disciplined. Remembering professionalism is the key to success. I am enthusiastic about my work and genuinely enjoy working toward the next big goal.
Authorized to work in the US for any employer
Work Experience
Inventory Control Manager
Idea Nuova - Sylvania, GA
July 2023 to Present
• The Inventory Control Manager is responsible for maintaining accurate records of inventory within the warehouse management and accounting systems.
• Handle all paperwork and procedures necessary to perform this responsibility.
• Optimize inventory accuracy through continuous process improvement, measurement, and execution.
• Verify all orders received and shipped and ensures that the orders are properly accounted for in the company’s records.
• Account for all defective or damaged products and follow with appropriate corrective action.
• Properly track company inventory and material transfers within the company.
• Ensure that computer data and quantities match physically.
• Initiate cycle count schedules and delegate the specific counts to the Warehouse team, performing secondary / supervisor counts when high quantity discrepancies exist.
• Analyze inventory variances, execute root cause analysis and recommendation for corrective action to alleviate future inventory inaccuracies.
• Works across the board with operations, and management to identify and execute strategies to improve inventory accuracy. Process, material handling, material identification.
• Ensure that materials are inspected, properly restocked, or separated and handled properly for products not in reconcilable condition.
• Consistently evaluate options to reduce slower moving inventory through re-manufacturing of lumber related materials.
• Remove non-saleable materials from inventory.
• Coordinate and recommend through procurement and operations to return obsolete or slower moving inventory to vendor or transfer other company facilities.
• Assist with proper control of merchandise and paper flow for all special orders to assure proper tracking, prompt customer notice, delivery, and satisfaction.
• Perform shipping work with Operations and receiving data entry duties as necessary and maintain accurate records and computer entries as required.
• Meet regularly with the location receivers and evaluates them for cycle counting and perpetual inventory in general.
• Review inventory alert report and check for shortages and overages.
• Fill in receiving when needed or train operational personnel to fill in as needed.
• Participate in all year-end inventories.
• Evaluate deliveries, shipments, and product levels to improve inventory accuracies and control procedures.
Inventory Control Manager
Lecangs LLC - Rincon, GA
July 2023 to August 2023
My duties as Inventory Control manager include the following:
• ensure that all inventory items are properly identified and openly accessible in accordance with Lecangs Daily Cycle Count execution.
• inventory planning, scheduling, forecasting, and control operations from an inventory stand point.
• supervising and coordinating activities of workers concerning discrepancies between the physical and systemic counts of inventory.
• Resolving daily discrepancies, and ensure accuracy in all inventory.
• Draft daily reports to present the carton accuracy of the warehouse flow.
• Following and tracking all inventory based operations via excel spreadsheets and systematic reports of inventory.
• Prepare and update all required paperwork and reports for customer products.
• Monitor all acquisition requests of the facility and assist in ensuring accuracy of all inbound inventory. As well as maintaining records for same.
• manages and maintains all inventory by tracking materials that come into the facility and cases that may be left behind from order picks, by using records within an organized WMS system.
• Sorting, setting order, systemic cleaning, standardizing, and sustaining the discipline of inventory
(SOP- Standard Operation Procedures).
• Ensure that no dollars are lost to poor processes.
• Closely monitor inventory levels while managing product. This includes product in the “picking/picked” and “received” status.
• Prepare and maintain a list of depleted or unusable inventory.
• Help warehouse team count inventory daily.
FTZ/IN-BOND Inventory Control Specialist
Port City Logistics - Pooler, GA
December 2021 to June 2023
• As an FTZ/IN-BOND ICS, I am responsible for keeping 100% accurate counts among all FTZ, and IN- BOND inventory through-out Port city Logistics.
• This includes reporting all discrepancies/missing product to the FTZ/IN-BOND manager as soon the issue is found, via email with data evidence to support my findings!
• Inventory records must always be kept to keep track of merchandise within the FTZ/IN-Bond area. These records must specify by zone admission numbers or Batch Entry numbers. As well as locations, quantity of each LPN (Label product number), cases per pallet, and units per pallet.
• Location of merchandise must always be verified physically and systematically.
• Zone Admission/Batch Entry number status (Ex: putaway, picked, allocated, staged, loaded, shipped) must always be verified to match the WMS, Foxfire, prior to cycle counting the product.
• Communication is key; all cycle count activity is kept in a daily KPI’s, which also contains the inventory accuracy reported each day.
• Adjustments are made systematically, as needed only when approval is given via, the FTZ/IN-BOND manager.
• Daily use of excel spreadsheets and excel formulas are critical in supporting daily cycle count activity.
• Assisting in necessary inventory projects to make sure FTZ/IN-Bond area is kept up to CBP standard operations procedures.
Inventory Control Specialist
Port City Logistics - Pooler, GA
December 2021 to June 2023
• As an ICS I am responsible for tracking daily changes within inventory.
• These duties include:
• Cycle counting 20% of inventory weekly per warehouse.
(Ex: Warehouse has 16,000 LPNs (Label Product Numbers), in total, I must CC 3,200 LPNs in a weeks’ time.)
• Reporting any discrepancies within inventory, sending emails, as necessary.
• Executing cycle counts of a particular SKU, item number, or lot number per customer requests; based on the LPN (Label Product Number), count inside of the DC I am designated to at that time.
• Filling out a daily KPI, with all data/formulas required to give efficient accuracy of my findings.
• As an ICS, I am also responsible for reporting any damaged inventory on a formal damage control report that myself, my manager, and supervisor all have access to on SharePoint.
• Also reporting any errors made within the time that the product is in the WMS, on a Error tracker report.
• Communicating efficiently with all team members within each DC.
• As an ICS, I travel between DC’s. Therefore, I am very familiarized with each facility, the team members, their daily functions, and the warehouse management. In turn, this helps me to maintain a clear understanding of the functions within each Port City facility. Merchandiser Asst. Manager
Dollar Tree - Statesboro, GA
July 2021 to December 2021
· Promote a customer-focused approach to growth by creating and maintaining an atmosphere of enthusiastic, and friendly customer service.
· Providing customer service by answering questions about products and providing answers on products that may not be in stock.
· Building and leading a team that will provide exceptional customer service according to the establishments SOP.
· Overseeing the planning and implementation of merchandising strategies.
· Ensuring that the store is stocked with new and existing merchandise, including seasonal items to increase sales and labor.
· Managing cash flow by tracking incoming and outgoing funds in DollarTreeConnect.
· Scheduling workers to ensure that shifts are always covered. These duties included hiring temporary part-time staff as needed.
· Communicating with vendors to monitor inventory needs, and place truck orders to ensure inventory needs are meant weekly.
· Overseeing the day-to-day store operations to ensure it is ran smoothly.
· Reviewing reports on store performance and labor costs to identify any problems that may need to be addressed amongst staffing or management.
· Training new hires per company SOP, such as safety regulations and cash handling procedures.
· Opening/closing the store as needed.
1st Shift Inventory Clerk
Dorel Home Furnishing - Ellabell, GA
June 2021 to September 2021
· Maintaining and updating records in WMS system.
· Counting materials, equipment, and supplies in stock
· Reporting discrepancies between physical counts and systematical counts.
· Distributing or stocking merchandise between warehouses and outsource supply chains.
· Receive transferred stock into WMS system after verifying physical quantity.
· Inventory stock as requested via cycle counts.
· Other various tasks as assigned by the supervisor. Floater
Dairy Queen - Georgia
April 2012 to April 2021
Front of house duties:
• Dairy Queen Front of House Development Plan
• Hands-on stations training
• Provide friendly, enthusiastic service for all guests
• Promptly greet guests as they enter and thank them as they leave
• Maintain awareness of current promotions
• Explain menu items, answer questions, and suggest additional items
• Enthusiastically represent the Dairy Queen brand
• Accurately complete orders and guest transactions
• Enter guest orders accurately into the point of sale system
• Accept payments, operate cash registers, and maintain receipts
• Handle cash payments, count and verify tills, and record totals appropriately
• Maintain a clean, safe, welcoming environment
• Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
• Maintain equipment and inform management of maintenance needs
• Stock paper goods, condiments, silverware, and beverages
• Keep work areas clean and organized
• Accurately complete, package, and present guest orders
• Other work assigned
Back line duties:
• Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers.
• Quickly and accurately prepare food products following restaurant, health and safety standards and procedures quickly and accurately.
• be pleasant and alert to customer needs.
• properly and safely operate and maintain restaurant equipment. (Ex.: grill, fryer, freezer and other related cooking equipment). All while following all health and safety standards.
• Assure constant and consistent quality, service, cleanliness and value to each customer.
• Clean work area, organize and stock needed items. Move various food, paper and cleaning items from other sections of building (or storage shed) to local work area.
• Stock and execute proper rotation of products (FIFO).
• Complete assigned prep work for stocking and set up of grill area.
• Control food production process, and follow PRIDE standards to avoid cross contamination.
• Breaks down and cleans grill area thoroughly every day (only performed this duty once I became a shift leader/manager).
• Wash counters, tables, restrooms, trash cans, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. Occasional cleaning of the parking lot, freezer, trash container areas for parking lot, trash removal and other maintenance and cleaning activities.
DQ Management duties:
• Assist in the management of specific areas of restaurant during each scheduled shift.
• Ensure that restaurant is properly organized and staffed as designated by written schedule through proper job assignments, break rotation and delegation of tasks during both peak and non-peak periods.
• Conduct orientation, training and evaluation of crew members in all functional areas.
• Assist hourly employees at the point of sale in the execution of product promotions.
• Ensures guest service in all areas meets applicable standards for quality, value and cleanliness.
• Handle minor customer complaints, taking prompt and appropriate action to resolve problem and make determination when to report to management team on more serious complaints.
• contribute in the execution of the restaurant’s business plan through specific job assignments and projects as determined by the management team.
• Responsible for timely and accurate completion of all cash accountability reports on assigned shifts.
• Able to perform the duties of all other non-management positions.
• Informs immediate supervision promptly of all problems or unusual matters of significance.
• Perform other duties and responsibilities as requested by the management team. Education
diploma
Claxton High School - Claxton, GA
August 2009 to May 2012
Skills
• Presentation skills
• Google Docs
• Employee Engagement
• Customer Service (9 years)
• Shipping & Receiving
• Sales management (9 years)
• ERP Systems
• Filing
• Time Management
• Clerical Experience
• Retail chain Management
• Merchandising
• Retail management
• Excel
• Leadership Experience (5 years)
• Store Management Experience (9 years)
• Planograms
• Typing
• Supply Chain
• Inventory Control (5 years)
• Warehouse management system
• Logistics
• Management Experience
• Customer support (2 years)
• Pivot tables (3 years)
• Microsoft SharePoint
• Project Management
Certifications and Licenses
order picker
February 2022 to February 2025
Forklift Certification
March 2023 to March 2026
Sit down forklift operator
Leader Foundations
April 2021 to Present
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