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Customer Service Quality Control

Location:
Horizon City, TX
Posted:
November 08, 2023

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Resume:

GRACIELA LEON

***** ******* **

Horizon City TX. 79928

Cell:915-***-****

Email: ad0ylz@r.postjobfree.com

Solutions-focused with a future aspirations in the Quality Control field with the opportunity to learn and acquire more experience inspecting, testing and sorting and servicing a wide variety of components in a fast-paced environment. I posses exceptional oral and written communication skills, outstanding problem-solving, analytical, and decision-making skills with proven ability to conceptualize solutions to challenging issues. Highly proficient at collaborating with staff members on all levels. Strong team player with effectiveness in promoting solid business practices.

Computer Proficiencies:

Software: Microsoft Office (Outlook, Excel, PowerPoint, Word) Operating Systems: Windows (XP)

Knowledge of QS 9000 and ISO 9001

Professional Experience:

Wiwynn international warehouse clerk May 2023- Oct 2023 His&Her Beauty Salon Sept 2022-May 2023 Hair cuts,customer service.

EAGLE FAMILY FOOD NOV 2022-FEB 2023 LAB TECH

•Testing milk,inspections for finished product, ensures compliance with good safety and good Manucfaturing Practices ( GMP'S) Laboratory procedures.

URBAN CUTS JUL 2021-JUN 2022

GREAT CLIPS OCT 2020- JUL 2021

Hair cuts,customer service.

FEDERAL MOGUL SISTEM PROTECTION SEPT 2014-SEPT 2020 PRODUCTION TECH

• set-up and operation of a variety of production equipment in a safe,efficient manner,performing and conducting first piece and in process inspection.

EAGLE FAMILY FOOD FEB 2014-MAY 2014 LAB TECH

• Testing milk,inspections for finished product, ensures compliance with good safety and good Manucfaturing Practices (GMP’s)

TRISTATE COSMETOLOGY INSTITUT MARCH 2012-JANUARY 2014

• Study and practice of cosmetology services,manicure,pedicure,stylist hair. Finished course title obtained: Cosmetology Licence of Texas.

QUALITY INSPECTOR JUNE 2008 –JANUARY 2012 CAREFUSION(ADECCO) EL PASO,TEXAS

• Audit and monitor quality requirements in accordance with the company quality assurance policies and customer specifications.

• Conduct inspections at First Article, in-process, in-coming and completes the final inspections. • Initiate Non-Conformance reports (Material Rejection Notices) as required.

• Document and report inspection findings and results and monitors corrective actions to inspection findings.

• Perform accurate mechanical, physical and visual inspection of raw materials, components, and sub assemblies as per Inspection Plans and Specification Requirements.

• Read and interpret specifications and part prints. KITCHEN ASSISTANT APRIL 2008-JUNE 2008 OTERO COUNTY PRISON (NEW MEXICO) OTERO, NEW MEXICO

• Adheres to and conveys a philosophy that supports the dignity, privacy, independence, choice, and individuality of tenants.

• Assists the cook(s) with food preparation as requested.

• Assists the cook(s) in properly labeling, covering and storing unused food after each meal. • Assists the cook(s) in cleaning food preparation areas and equipment.

• Assists the cook(s) as requested in inventorying and stocking food products and supplies. • Busses and resets tables in the dining room following meals, as requested.

• Monitors for changes in the status of tenants and reports such observations to a cook, the Administrator, or the Community Nurse.

• Reports any abuse, suspected abuse or alleged abuse to the appropriate agency(s). • Performs all other duties as assigned.

SECURITY GUARD

JANUARY 2008-

APRIL 2008

TRANSAMERICAN CORP.

EL PASO TX.

• Monitor and maintain order in different businesses in the city, observe clients, report any irregularity, monitor through the security cameras. MACHINE OPERATOR JANUARY 2006 – JANUARY 2008

GLOBAL ENTERPRISES (PRODUCTION DEPARTMENT) EL PASO,TEXAS

• Set-up and maintain a maximum of three profile extrusion lines and insure process control throughout the production run.

• Maintain production schedules as assigned by supervisors.

• Perform inspection, process checks, maintenance, and related documentation when required. • Perform required gage verification and calibrations.

• Initiate action to prevent the occurrence of any non-conformities relating to product process and quality systems

QUALITY CONTROL INSPECTOR JANUARY 2004-MARCH 2005 AZAR NUT COMPANY EL PASO, TEXAS

• Inspection of food to be cooked and well mixed, measuring that color of the product and the percentage of salt, inspection of packed both in bag and bottles .

• Monitors works areas and enforce safety or sanitation regulations

• Examines and inspects containers, materials and products to ensure packaging process QUALITY CONTROL INSPECTOR MARCH 2001- DECEMBER 2001 FAVESA (LEAR SAN LORENZO) CD. JUAREZ, CHIHUAUA MEXICO

• Audit and monitor quality requirements in accordance with the company quality assurance policies and customer specifications.

• Conduct inspections at First Article, in-process, in-coming and completes the final inspections. • Initiate Non-Conformance reports (Material Rejection Notices) as required.

• Document and report inspection findings and results and monitors corrective actions to inspection findings.

• Perform accurate mechanical, physical and visual inspection of raw materials, components, and sub assemblies as per Inspection Plans and Specification Requirements.

• Read and interpret specifications and part prints.

• Inspection of the seats for carriages of carpet, leather, vinyl and sew lines. Occupational Experience

Cooks, institution and Cafeteria ( 2 yrs 3 mos)

Food Preparation Workers ( 2 yrs 3 mos)

Dining Room and Cafeteria Attendants (2 yrs 3 mos) Inspectors, Testers, Sorters, Samplers, and Weighers (15 yrs 6 mos) Packaging and Filling Machine Operators and Tenders

(7 yrs 0 mos) Production Worker ( 15 yrs 0 mos)



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