SHANNON WOOD GRIFFIN

*** ********* **

Advance, NC 27006

Shannon Wood Griffin ad0ykp@r.postjobfree.com Cell: 336-***-**** SUMMARY

I am an experienced professional offering over twenty years of responsible knowledge in administration and customer service. I am enthusiastic, have a strong multitasking ability, recognized for excellent communication skills, and a forward-thinking peak performer. I am currently seeking a position that will utilize my acquired skills, as well as encourage professional and personal growth.

EDUCATION

Master of Business Administration (MBA) – Interdisciplinary Business In Progress Appalachian State University, Boone, NC

Bachelor of Science in Business Administration – Marketing Concentration May 2009 High Point University, High Point, NC

GPA 3.80 on a 4.0 scale, Magna Cum Laude

Delta Mu Delta National Honor Society Member

The National Scholars Honor Society Member

Financed 75% of college education through full-time work PROFESSIONAL EXPERIENCE

Shady Grove Elementary School - Advance, NC August 18 to present Teaching Assistant/Bus Driver

Assist teacher in managing classes and help oversee the safety and well-being of students; Conduct lessons daily under the leadership of the teacher to individual or small groups of students; Supervise students between classes, during recess, and on field trips; Assist teacher with grading tests, correcting work, and checking homework. Help conduct demonstrations as required by the lesson plan; Distribute required school materials to students; Monitor students in cafeteria; Prepare materials needed for learning activities; Substitute for the day if teacher is absent; Drive school bus route daily DM Griffin, Inc - Advance, NC October 15 – April 19 Account Coordinator

Perform a range of general clerical, accounting, and bookkeeping functions to support the president and project manager. Record business transactions and key into the general ledger system. Input and output vouchers, invoices, checks, account statements, reports, and other records. Process accounts payables and receivables as needed. Reconcile bank statements monthly. Process and report employee wages, expense claims. Interact with customers and vendors by phone and email. Carry out administrative duties such as filing, photocopying, and composing correspondence. SHANNON WOOD GRIFFIN Page 2

WestRock Company - Merchandising Displays, Winston-Salem, NC July 99 – October 15 Logistics & Inventory Coordinator January 05 – October 15 Assist the Logistics Manager and Inventory Control Manager in all aspects of warehousing; support and follow-through with tasks/job responsibility projects in a precise and accurate manner; administer/maintain new and existing distribution and inventory procedures, communicate procedures to RockTenn employees; assist with training manuals, materials, and investigating packages for ORM-D Consumer Commodity; monitor NAFTA compliance, regulations, investigate shipments, and complete documentation; contact all levels of internal personnel, vendors, contractors, and customers as required; investigate and approve freight invoice charges; schedule trucks for pickups from multiple vendor and divisional locations throughout the United States and Canada; retain shipment database using Access; occasionally interview potential employees; respected and sought out for answers Logistics & Inventory Administrative Assistant May 03 – January 05 Assisted department with month-end inventory reporting, reconciliation for 11 plants, and freight invoices; updated/maintained department policy/procedure manuals for the division in reference to inventory, receiving, shipping, and customer supplied materials; performed clerical duties for the department, which included typing, faxing, filing, and emailing reports as required; posted/reported monthly cycle count information by each plant and distributed reports for the division; assisted department with training needs, arranged training classes, travel arrangements; created purchase orders, corresponded with vendors, carriers, project managers, sales people Pre-Press Workflow Coordinator July 99 – May 03

Tracked manufacturing 4-color and 6-color press jobs; assigned bin locations to each job; updated workflow data in excel worksheet daily; submitted/received purchase orders to various vendors using AS400 system; liaison between Electronic Pre-Press group and project managers; handled minor customer service issues; purchased office supplies for several departments; assisted Digital Printing Technologies Manager and Flexographic Plate/Ink Team Leader; approved press sheets for runs on Flexo printer; handled multiple projects while meeting tight deadlines; answered multi-line phone system, greeted clients, vendors, and customers; occasionally gave tours of facilities to all level students and clients; updated procedure manuals when needed; maintained customer service internally/externally Jostens/Hunter Publishing, Winston-Salem, NC December 98 – July 99 Digital Imaging/Auto-Placer December 98 – July 99

Proofread school yearbook text for errors; auto-placed/manually-placed photos and miscellaneous art digitally into yearbook pages using PageMaker software; cropped photos/art for best fit in specific-sized sections on each page; scanned photos/art and formatted for placement; assisted team leader in training new hires COMMUNITY SERVICE

Davie High Hunger Fighters

AWARDS/SPECIAL SKILLS

Teacher Assistant of the Year, 2019-2020

Bus Driver of the Year, 2019-2020

Class B CDL license

Conversant on Internet, Microsoft Office applications: Windows, Word, Excel, Outlook, PowerPoint