Peer support specialist

JA

JAMIE AARON

OBJECTIVE

EXPERIENCE

Exceptionally well organized and motivated individual with over 8 years of experience as a Medical Receptionist. Skilled in handling the public with professionalism and sensitivity. Pursuing training in the Human Behavior field. Successful in recognizing, analyzing, and solving problems. Committed to providing high quality customer service and producing results above and beyond what is expected

Hotel Desk Clerk Comfort Inn Present

Excellent Customer Service, Many Clerical Duties including having Computer Skills to complete Night Audit which handles Accounts payable and receivable, always willing to help out with laundry Would clean rooms if needed, maintained a professional appearance and communication, always went above and beyond to help customers make sure their reservation and payment was correct.

Physical Therapist Aide/ Office Manager Therapy West 4 Years

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. Demonstrated respect, friendliness, and willingness to help wherever needed. Worked flexible hours, night, weekend, and holiday shifts. Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote a safe working environment. Scheduled patient appointments to meet treatment requirements and provide quality care. Engaging in problem solving activities to support teamwork. Actively listened to patients, handled concerns quickly and escalated serious issues to the supervisor.

Medical Transcriptionist/Receptionist Dr. Kimberley, M.D 9 Years

Recorded information using word processing, dictation and transcription software and equipment. Corrected grammar, spelling and syntax mistakes in medical records. Maintained 85% accuracy rate for spelling and content Applied medical terminology related to provider specific treatments and techniques. Documented patient medical histories, vitals, and test results in electronic health records systems. Checked patient insurance, demographic and health history to keep information current. Adhered to strict HIPAA guidelines to protect patient privacy. Scheduled patients for follow up appointments also referred and scheduled any patients who needed to be referred to specialist.

SKILLS

Negotiation Interpersonal Communication Active Listening Understanding of Mental Health and Substance Abuse Services Organization Possible Barriers to Communication Body Language How to Provide Information Problem-solving Mindset Hotel Reservations Operations Management, Creative Solutions,Treatment Recommendations Data Integrity, Client Goal Planning,, Community Mental Health Programs, Recovery Guidance, Planning Skills, Coaching and Mentoring, Mental Illness Treatment, Case Planning and Management, Privacy and Confidentiality, Emotional Support

EDUCATION

SLCC/ Certified Peer Support Specialist

May 2023

Using my own lived experience in recovery from mental illness and/or substance use disorder, in addition to skills learned in a formal training, to deliver services promoting recovery and resiliency. Helping offer hope, guidance, support, and direction.

SLCC/ Certified Life Coach

May 2023- August 2023

To provide leadership in the emerging field of Professional Recovery Coaching worldwide to enhance the quality of life and health for individuals, families, and communities impacted by addictions As well as focus on strengths, possibilities, on meaning, on challenging false assumptions. Expand awareness to help clients explore choices and results based on new insights and perspectives. Providing clients with structure and accountability to help clarify and build on their own internal motivations for positive life change, and celebrate success

SLCC/Certified Addiction Recovery Coach

Currently

To use my own life experiences and skills to help uplift, give hope, guidance, and understanding to those struggling with addictions. I have lived it and understand it now I have the skills to help clients recover as I have. I want to make a difference in the lives of others. Providing a safe and structured way of opening up and learning coping skills, accountability, tools, and ways to live sober and be able to continue in recovery. Helping motivate clients to create and achieve their goals and hopes for the future. Most of all show them compassion and help motivate them, believe in them, and give them a chance to live the life they deserve.

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