HILDA C. DAVIS

804-***-**** cell

/ad0yhc@r.postjobfree.com

EMPLOYMENT HISTORY

Application Processor/Clerk

OFFICE OF VITAL RECORDS - VA DEPT OF HEALTH Richmond, VA 01/2023 to present.

● Collect, Organize and Distribute admission, insurance and credit forms.

● Provide quality customer service via face-to face, electronically and phone.

● Review applications to ensure accuracy, clarity, and completeness.

● Used SharePoint for Emailing multiple people.

● Coordinate activities to obtain nec

● essary paperwork for application approval.

● Perform data entry using computers and computer systems to prepare documents. CPS Production Operator

DOMINION ENERGY Richmond, VA

8/2019 to 12/2022

● Operate equipment to open, prep and scan documents

● Perform data entry to key check images.

● Utilized SAP

● Research, Collect, and Organize documents for redistribution

● Prep, Scan and Distribute documents

● Utilize Citrix, Mavro software and Operate Opex equipment Optical Scanning Document Clerk

HCA-PARALLON CHAIN SUPPLY Richmond, VA

2/2018 to 8/2019

● Reviewed requisitions for accuracy

● Prepared and scanned document into imaging systems

● Computer proficiency and familiarity with necessary computer tools such as spreadsheets

● Matched corresponding documents with vendors and accounts.

● Indexed batches of data once scanned into system.

● Utilized Onbase, Fax Manager and Readsoft software. Senior Administrative Technician

ALLIANZ GLOBAL Richmond, VA

8/2000 to 12/2016

● Processed mail, faxed and created e-claims into PeopleSoft

● Setup claims and added additional documents to complete the process

● Researched and handled problem resolutions in a timely manner

● Computer proficiency and familiarity with necessary computer tools such as spreadsheets

● Provided backup assistance to Fulfillment and other departments.

● Assisted with on- the- job training of new hires Data Entry Clerk

● Stamped and sorted mail daily. Completed forms in AS/400

● Processed e-claims, faxed and mail

● Utilized PeopleSoft, Microsoft, and Outlook

● Filled information in a timely manner

Customer Service Representative

● Responded to incoming telephone inquiries for claims processing

● Directed and transferred calls to correct departments EDUCATION

J. Sargent Reynolds Community College Business

Administration REFERENCES

Available Upon Request

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