Wael Abudraz

437-***-**** ad0yes@r.postjobfree.com Scarborough, ON M1P2P6

SUMMARY

Detail-oriented environmental services worker is skilled at providing professional cleaning services to clients, maintaining equipment, and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability, and pride in a well-done job. SKILLS

Housekeeping

Complex Problem-Solving

Interior and Exterior Cleaning

Customer Service

Food Distribution

Daily Meal Preparation

Work Station Organization

Data Entry

EXPERIENCE

Voluntary Worker, Agincourt Community Services Association, July 2023-Current Toronto, ON

Sorted and packed donated food items to ship to families in need. Maintained cleanliness of volunteer center and warehouse areas. Assisted with stocking shelves and removing expired items. Unloaded packages and deliveries from food trucks and transported items to appropriate locations.

Assisted impoverished and homeless population, providing access to selection of quality food products.

Greeted customers upon arrival and gave directions to appropriate facility locations. Facilitated day-to-day operations to promote welcoming, well-stocked and hygienic food pantry.

Tracked facility inventories and ordered new equipment to prevent shortages. Cleaner, Al-Wady Al-Sharqy co., May 2021-May 2023

Khanyounis, PA

Cleaned building floors by sweeping, mopping or vacuuming. Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors. Polished furniture to remove dust and dirt buildup. Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.

Assisted with minor maintenance tasks such as changing light bulbs or replacing broken fixtures.

Inspected rooms for cleanliness prior to guest arrival. Responded promptly to all customer complaints regarding cleanliness issues. Replenished amenities such as shampoos, soaps, and lotions in hotel rooms when needed. Adhered strictly to safety protocols while performing job duties. Cleaned windows, glass partitions and mirrors with cleaners and sponges. Maintained safety protocols through safe handling of equipment and chemicals. Performed daily dusting, leather and wood surface polishing and wall washing. Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation. Responded to emergency cleaning requests to meet client expectations. Followed company uniform, performance and security policies with every job. Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers. EDUCATION AND TRAINING

High School Diploma

Al-Mutanbi Secondary School, Palestine July 1994

LANGUAGES

English:

Professional

Arabic:

Full Professional

Hebrew:

Elementary

ACTIVITIES AND HONORS

Communication skills

Teamwork skills

Attention to detail

Time management skills

Customer service skills

Creativity

Project management skills

Work under pressure

REFERENCES

References available upon request.

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