252-***-****

Darryl A. Smith ad0yen@r.postjobfree.com

CUSTOMER SERVICE TRANSPORTATION HOSPITALITY

I’m eager to leverage more than two decades of experience in customer service, hospitality, and

transportation. know how to provide top-notch, reliable service and build strong relationships.

Work Experience

INDEPENDENT CUSTOMER SERVICE CONTRACTOR 2017-PRESENT

Lyft Rideshare San Francisco, CA

Roadie Delivery Atlanta, GA

FRAYT Delivery Cincinnati, OH

DoorDash San Francisco, CA

¢ Provides exceptional customer service, ensuring a positive and safe passenger rideshare experience.

¢ Operates as independent courier transporting vast variety of items from pharmaceuticals to housewares and

food, ensuring their integrity and secure, timely delivery.

¢ Communicates effectively with customers and vendors to provide updates on delivery status and address any

concerns or questions.

¢ Manages financial transactions and ensured accurate record-keeping through the rideshare and delivery

logistics apps.

HOSPITALITY PROFESSIONAL 1998-2003 (Server, Cook, Hotel Clerk/Night Auditor)

Sodexo Inc. of Purdue Pharma Wilson, NC

Quality Inn by Choice Hotels Battleboro, NC

Sodexo Inc. at Wesleyan College Rocky Mount, NC

Black Bear Casino Resort Carlton, MN

Great Grills Korean Restaurant Rocky Mount, NC

e Provided exceptional service in restaurant and food service environments ensuring customer satisfaction and

positive dining experiences.

¢ Prepared and cooked a wide range of dishes, maintaining quality ina demanding kitchen setting.

¢ Maintained cleanliness and sanitation in the kitchen and supported kitchen staff with food preparation,

inventory management, and overall kitchen operations.

© Oversaw hotel front desk operations, including check-in/check-out procedures, reservations, and guest

service.

¢ Managed night shift operations at hotel front desk, including auditing financial transactions and resolving

guest inquiries.

¢ Conducted maintenance and repair tasks, ensuring the safety and comfort of hotel guests by addressing

facility issues promptly.

TRANSPORTATION SPECIALIST 2008-2022 (Trucking & School Transportation)

C&L Transport Garner, NC

BlackHorse Logistics Mooresville, NC

Ezzell Trucking, Inc. Harrells, NC

Coca-Cola Halifax, NC

Southeastern Grain Logistics Wilson, NC

Rocky Mount Preparatory School Rocky Mount, NC

Nash-Rocky Mount Public Schools Rocky Mount, NC

¢ Operated commercial Class A vehicles locally and cross-country, demonstrating a strong commitment to

safety and adherence to DOT regulations.

¢ Safely transported goods to their destinations, ensuring timely and efficient delivery.

e Provided safe and reliable transportation for students and passengers, adhering to strict safety protocols and

ensuring their well-being.

¢ Skilled at operating various vehicles including tractor trailers, straight trucks, school buses and motorcoaches,

demonstrating adaptability and versatility.

¢ Maintained professional relationships with vendors, clients and passengers.

Elizabeth City State University North Edgecombe High School

Ed ucation Major: Geology Tarboro, NC

Minor: Marine Environmental Science Graduated: May 1997

3 Years Completed GPA: 3.0

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