Ellie Magee Wright
**** ******* **, *** *******, La 70119 504-***-**** ad0yea@r.postjobfree.com
EXPERIENCE
Quick Courier Service
New Orleans, La 4/2007-Present
Lead Dispatcher
• Utilize CTX software system to assign or reassign delivery and routes
• Dispatch and Monitor route request to insure client specific pickup and delivery
• Work with drivers and management to create effective delivery routes
• Assist Drivers with route issues for on demand pickup and drop off to insure customer satisfaction
• Provide logistical support to drivers consisting of instructions and directions
• Monitor daily on time performance reports
• Log and report driver dress code violations
• Communicate late deliveries to customers and field managers. Arby’s Restaurant
Philadelphia, PA 09/2005- 01/2007
Assistant Manager
• Drives sales through excellent operations and marketing execution
• Assist Restaurant Manager with daily operations of restaurant and associates
• Creating work schedules for team members
• Train and develop other management staff and team members
• Supporting management team and General Manager in their operational decisions
• Maintaining a cooperative working relationships
• Follows company dress code standards as specific for Assistant Restaurant Managers
• Assist with Profit and loss processes
Copeland’s Restaurant of New Orleans
New Orleans, La 10/1994-8/2005
Assistant Kitchen Manager
• Assist chef in food preparation.
• Creating schedule for kitchen staff
• Recruiting, hiring and training employees
• Ensuring that food safety and sanitation procedures are followed
• Purchasing goods and supplies;Manage inventory, labor cost and prep sheets
• Supervising chefs, cooks and servers
• Ensuring food storage in a temperature-safe environment to maintain freshness
• Ensure customer satisfaction