RICARDO NUNEZ

San Diego, CA ***** 619-***-**** ad0ye6@r.postjobfree.com

Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skills

Outgoing personality.

Service-oriented mindset

Employee training

Counseled and disciplined staff when

necessary.

Coaching and mentoring

Scheduling

Multitasking Abilities

Work History

Supervisor 03/2023 to Current

Aramark/Petco Park – San Diego, CA

Monitored workflow to improve employee time management and increase productivity. Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts. Maintained compliance with company policies, objectives, and communication goals. Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality. GENERAL MANAGER/BARTENDER 01/2020 to 03/2023

ZINQUE – San Diego, CA

Conducted daily pre-shift and weekly departmental meetings to ensure organizational ef ciency

Counseled and disciplined a staff that provided hospitable, professional service while adhering to policies and business initiatives

Coached team members on food safety and sanitation procedures, customer service, menu education, and up-selling techniques to drive revenue Regularly updated computer systems, with new pricing and daily food specials Exhibited thorough knowledge of food, beverages, supervisor duties, service techniques, and guest interactions

Performed restaurant walk-throughs to gauge timeliness and excellent service quality. RESTAURANT MANAGER 01/2015 to 01/2020

NAKED CAFE – CARLSBAD, CA

Scheduled and directed staff in daily work assignments to maximize productivity Ef ciently resolved problems or concerns to the satisfaction of all involved parties Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met

Developed and maintained exceptional customer service standards Optimized pro ts while controlling food, beverage and labor costs on a daily basis. SALES REPRESENTATIVE 01/2013 to 12/2014

T-MOBILE – CARLSBAD, CA

Recommended and helped customers select merchandise based on their needs Offered exceptional customer service to differentiate and promote the company brand Opened and closed the store, which included counting cash drawers and making deposits Balanced the needs of multiple customers simultaneously in a fast-paced retail environment Educated customers on product and service offerings Successfully maintained a high level of customer service satisfaction translating into sales and customer retention.

SERVER/BARTENDER/BANQUET SERVER 07/2007 to 08/2012 ROOM SERVICE, LOEWS CORONADO BAY RESORT & SPA – SAN DIEGO, CA Attempted to limit problems and liability related to customers' excessive drinking Inspected dining and serving areas to ensure cleanliness and proper setup Communicated with customers regarding orders, comments, and complaints Made and served drinks to guests and cocktail servers following established guidelines, procedures, and policies

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods

Answered questions about menu selections and made recommendations when requested. Languages

Spanish

Native or Bilingual

Education

High School Diploma 06/2007

SouthWest - San Diego

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