Nicole Tetreau
Experienced Community Association Manager Efficient and Detail-Oriented
Administrative Professional 20 Years of Expertise in Multitasking and Providing Outstanding Support Exemplary Client Interaction Skills 1080 18th Street
Wyandotte, MI 48192
www.linkedin.com/in/nicole-tetreau/
EXPERIENCE
KS Management Inc, AAMC®, Southgate, MI — Community Association Manager I
February 2022 - Present
● Entrusted with the management and oversight of diverse residential communities, including condominiums and homeowners associations, focusing on supporting struggling communities to plan and fund critical capital projects with limited resources.
● Skillfully coordinate large-scale infrastructure projects, collaborating with multiple stakeholders and effectively managing timelines for crucial upgrades, such as road refurbishments and extensive roof replacements.
● Conduct regular comprehensive financial assessments, showcasing fiscal acumen in budget preparation, review, and management to ensure the financial well-being of the communities.
● Foster strong lines of communication with Board of Directors, conducting routine site inspections and Board meetings, proactively addressing community needs and cultivating cooperative relationships.
● Expertly navigate community-specific legislative, financial, and regulatory requirements, ensuring meticulous policy and law compliance while actively contributing to strategic decision-making guided by the Board of Directors..
Herriman & Associates, Inc, Southgate, MI — Assistant Community Association Manager
2006 - 2020
● Provide efficient administrative support functions to the Community Association Manager, ensuring smooth operations and exceptional service delivery.
● Accept, prioritize, assign, distribute, and meticulously track maintenance requests received from clients, optimizing efficiency and ensuring timely resolution.
● Coordinate various mailings, including budget communications, financial reports, violation letters, and other essential correspondence, employing attention to detail and strong organizational skills.
Garth R. Jackson P.C., Plymouth, MI — Legal Assistant/Office Manager
2000 - 2006
● Streamlined office operations by implementing efficient file maintenance systems, resulting in improved document organization and retrieval.
● Played a vital role in trial preparation by conducting thorough legal research, drafting pleadings, and organizing exhibits, contributing to successful case outcomes.
● Demonstrated exceptional attention to detail and proofreading skills, ensuring accuracy and precision in all drafted legal documents, resulting in minimized errors and improved document quality.
SKILLS
● Community Association
Management
● Financial Management
● Budget Development &
Oversight
● Policy Development &
Implementation
● Legislative & Regulatory
Compliance
● Stakeholder Engagement &
Management
● Project & Vendor Management
● Strategic Planning & Analysis
● Data Management & Analysis
● Effective Communication Skills
● Conflict Resolution & Mediation
● Client Service Excellence
● Administrative Proficiency
● Computer Literacy
(Google Suite, MS Office)
● Team Collaboration & Leadership
● Crisis Management &
Problem-solving
Education
Henry Ford Community College,
Dearborn, MI
● Studied towards an Associates
in Business with a focus on
Paralegal Studies
Professional Organizations
Community Association Institute (CAI)
2017
● Active Member of Community
Associations Institute (CAI),
staying up-to-date with
industry trends, networking
with professionals, and
participating in educational
events and conferences.