Customer Service Representative
Resume:
Angelia Davis
ad0ya9@r.postjobfree.com
Work History
CBRE / Trammell Crow Company 8-2001/7-2007
Dallas, TX 75246
Yolanda Smith – Baylor Hospital
Customer Service Representative / Dispatcher – I answer calls, created service request for the Baylor Hospital Engineering Department. My duties also include creating Medco reports, Entering Medco Constructions tickets, Completing in Service Express work order tickets, participating in Medco meetings, ordering supplies, OWR (On line work orders placed by customer), and helping other’s when needed.
CBRE / Trammell Crow Company 8-2007/Present
3500 Gaston Ave.
Dallas, TX 75246
Ivo Gruner – Christus Health Hospital
Customer Service Representative / Dispatcher – I answer calls, created service request for the Christus Health Engineering Department. My duties also include creating Survey Reports, Coding and dispatching OWR (On line work orders placed by customer), and helping other’s when needed.
Education
1983-1987South Oak Cliff High School
3601 Marsalis Ave.
Dallas, TX 75216
Diploma of completion *General classes *ROTC Drill Team & Commander
1987-1989Aker Computer Learning Center
8585 Stemmons Frwy.
Dallas, TX 75247
Certificate of completion *Business *Date Entry *Computer Operations
1991Medicaid Seminar
The Informart
1950 Stemmons Freeway
Dallas, TX 75207
Provided by Parkland Memorial Hospital
1997Excel and Window 95
Provided by NationsBanc
2006Cedar Valley College
Microsoft Office Integrate
Computer Systems / Software Used: Dynamics, Lawson, Medical Management, Service Express, Microsoft Outlook 2002, Word 2002, Excel 2002, Power Point 2002, Integration, Access 2002, Service Insight, and Windows 98/2000.
References
Tonya Wright 832-***-**** Educator
Yolanda Smith 214-***-**** CBRE / Trammell Crow
Laretha Davis 336-***-**** Facility
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