Business Development Health Care
Resume:
DR. YOUSAF SALEEM
ad0y9j@r.postjobfree.com
LinkedIn: dr.yousaf.saleem.935482101
Senior Level Health Care Operations Director
25+ years of proven leadership in spearheading healthcare initiatives while achieving performance objectives within various organizational settings.
Accomplished Director with 25+ years of experience overseeing business operations in the healthcare sector. Proficient in spearheading strategic planning initiatives to optimize operational services, while excelling in training, policy formulation, and medical service management. Adept collaborator with a comprehensive background in both clinical and operational aspects of healthcare, coupled with a proven ability to streamline communication across organizational levels. A strategic operational leader with a track record of directing teams, devising procedural frameworks, and achieving exceptional performance and service targets.
Languages:
Proficient in English, Russian, Punjabi, Urdu, Hindi, Sindhi, and Shrike.
Highlights of Expertise:
Strategic Planning & Analysis
Regulatory Compliance
Operational Management
Recruiting and Staffing Initiatives
Contract Development
Process Improvements
Medical Services Delivery
Change Management
Patient Treatment / Quality Control
Team Building and Leadership
Emergency Response
Sales and Reporting
PROFESSIONAL EXPERIENCE
Spectrum Health Care Resources, Canada
Director of Operations
(Jan 2017 - till now)
Develop and execute strategic plans to achieve organizational goals and objectives in healthcare operations.
Oversee budgeting, financial planning, and resource allocation to optimize financial performance.
Ensure the delivery of high-quality healthcare services by implementing and monitoring quality assurance programs.
Lead and mentor a team of healthcare professionals, fostering a collaborative and efficient work environment.
Ensure compliance with healthcare regulations, policies, and standards at all levels.
Identify areas for process improvement and implement efficient healthcare delivery processes.
Build and maintain positive relationships with stakeholders, including healthcare providers, patients, and regulatory agencies.
Utilize data analytics to assess operational performance, identify trends, and make informed decisions.
Allocate resources effectively, including staff, equipment, and facilities, to optimize healthcare delivery.
Enhance the patient experience by implementing patient-centered care strategies and initiatives.
Develop and implement emergency preparedness and response plans to ensure patient safety.
Stay current with healthcare technology trends and oversee the integration of technology to improve operations.
Implement cost-control measures to manage healthcare expenses while maintaining quality care.
Generate and analyze reports to track key performance indicators and communicate findings to senior leadership.
Collaborate with strategic partners to enhance healthcare services and expand organizational reach.
Stay updated on industry trends, regulations, and best practices through continuous education and professional development.
Al Saleem Group of Schools, Colleges, and Health Care Services, Pakistan
FOUNDER/CEO
(2012 to 2017)
Responsible for overseeing all aspects of service delivery, including the leadership of patient treatment procedures as a Family Physician across four healthcare centers. Managed a broad spectrum of responsibilities encompassing training, patient care, employee services, and ongoing education for a diverse patient population. Facilitated seamless communication across organizational tiers and spearheaded recruitment and staffing initiatives to drive operational excellence.
Key Achievements:
Formulated and executed standardized operating procedures in alignment with the Punjab Education Foundation's guidelines, aimed at ensuring timely and efficient patient care.
Pioneered the creation of comprehensive training and development programs for a workforce of 2,700 employees, fostering team cohesion and enhancing leadership capabilities to advance organizational objectives.
Spearheaded the delivery of patient care services training for more than 6,000 students, ensuring the accurate transfer of knowledge within the healthcare field and upholding a superior standard of education.
Tele Health, The Aman Foundation, Pakistan
Vice President of Operations (VPO)
(2010 to 2012)
Directed workforce efforts to ensure the delivery of high-quality healthcare services within an evolving healthcare landscape, optimizing resources to achieve excellence in patient care. Demonstrated effective leadership and performance in developing standard operating procedures that outlined operational provisions, while fostering a performance-driven team.
Key Achievements:
Orchestrated policy development in alignment with company procedures, leading meetings to provide comprehensive training for teams and driving seamless operations 24/7.
Administered weekly payroll services, meticulously managing employee timecards, and collaborating with Human Resources to promptly resolve any issues.
Spearheaded initiatives to streamline processes, with a dedicated focus on enhancing productivity.
The Aman Foundation, Pakistan
Director of Emergency Medical Services
(2008 to 2010)
Managed and directed operational activities for emergency medical services, overseeing various aspects of internal & external quality enhancement, including data collection, team training, and operational protocols/reports.
Assessed client feedback data and generated comprehensive reports to ensure adherence to government regulatory compliance requirements.
Maintained vigilant oversight of the Control and Command Centre, guaranteeing strict adherence to organizational procedures.
Established effective communication channels with pharmaceutical corporations to facilitate seamless data collection procedures.
Demonstrated vigilant supervision to ensure prompt medical responses across the region, serving a population exceeding 25 million individuals while delivering exceptional care to a diverse patient demographic.
Additional Experience:
Operations Director (2003 to 2008) UNICEF United Nations
Surveillance Director (2000 to 2003) Walgreens Pharmacy
Assistant Director of Research (1998 to 2000) High Pharma
ACADEMIC QUALIFICATIONS
Master of Business Administration
Brandies University, Boston, USA (2008)
Diploma, Marketing/Management
Direct Energy, Toronto, Canada (2004)
Doctor of Medicine (MD), Medicine
People Friendship University, Moscow, Russia (2000)
Diploma in Homeopathic Medicine & Surgery (DHMS), Medicine
Homeopathic Medical College, Bahawalpur, Pakistan (1994)
Science Diploma
Pre-Medical College, Moscow, Russia (1990)
Professional Development
Joint Health and Safety Certification, Part I and Part II (2023), Canada
CPR Training, and First Aid Rescuer Level A B and C (2019-2020), Canada
Training, Shipping of Dangerous Goods (WHIMS) (2019), Canada
Certificate of True Colours Course, The Aman Foundation (2011), Pakistan
Training, Medical First Responder, Emergency Services Academy (2010), Pakistan
Training, Advanced Supervisory Management (2006), Canada
Phlebotomy Workshop, CJ Healthcare College Toronto (2005), Canada
Recognition
Certificate of Appreciation, Flood Relief (2010), Pakistan
Technical Proficiency
Microsoft Windows
Microsoft Office Suite (Word, Excel, PowerPoint)
Outlook and other webmail’s
RESEARCH AND PUBLICATION
Research within 64 Central Hospitals, Moscow, Russia, 1997 to 1999
Proficiently contributed to clinical research across multiple disciplines, including Physiology, Cardiology, and Biochemistry. Played a pivotal role in the development and implementation of Quality Assurance (QA) Standard Operating Procedures, actively ensuring continuous updates, and conducting thorough policy reviews to identify areas for improvement.
Engaged in clinical research projects focused on medical statistics and hygiene practices, demonstrating a commitment to enhancing healthcare standards.
Provided valuable services as a clinical research assistant in the field of Pharmacology, contributing to the advancement of pharmaceutical knowledge.
Led and executed a comprehensive Cardiovascular System study, conducting a double-blind randomized clinical trial in strict alignment with the regulatory guidelines of the Russian Federation and the European Union under Good Manufacturing Practices (GMP) regulations. This experience showcased the ability to manage complex research initiatives within a regulated framework.
Publications
Edited the monthly Friends Magazine at People Friendship University, Moscow, Russia
Published articles within the General Medicine Magazine, Moscow, Russia
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