DEVONTE COOK
Rockwall, TX *****
ad0y8w@r.postjobfree.com
Determined individual and valuable asset that can contribute to any team. Collaborating with clients to reach a positive outcome, analyzing problems with data and proper telephone etiquettes, utilizing my skill sets to achieve all goals moving froward.
Work Experience
Lead Supervisor
Beall's & Burkes Outlet - Rockwall, TX
October 2023 to Present
Train new hires
Seasonal setups
Greet customers and assist
Family Service Specialist
Crystal Stairs Inc. - Los Angeles, CA
June 2019 to September 2023
Enroll families into health care
Improve lives and communities motivating, inspiring, and energizing Case Manager Generalist
Volunteers Of America - Compton, CA
February 2018 to June 2020
Facilitate workshops
Make case note on clients
Follow-ups on clients
ad0y8w@r.postjobfree.com
2300 Discovery Blvd. Texas, 75032
Education
BACHELOR OF ARTS in SCIENCE WORK
TEXAS SOUTHERN UNIVERSITY
May 2021
ASSOCIATES DEGREE in BUSINESS
TEXAS SOUTHERN UNIVERSITY
May 2018
Skills
• ASSIGN CASELOAD
COMMUNITY RECOVERY
DATA COLLECTION
SOCIAL WORK
PROBLEM SOLVING
CASE MANAGEMENT
PROJECT MANAGEMENT
STRONG COMMUNICATION
• Customer service
• Negotiation
• Social work
• Experience working with students
• Claim filling (4 years)
• Analytics (10+ years)
• Decision making (10+ years)
• Record keeping (5 years)
• Integrity (10+ years)
• Computer competences (10+ years)
• Telephone Etiquette (5 years)
• Data security procedures (5 years)
Certifications and Licenses
BLS Certification
CPR Certification
Driver's License
October 2020 to October 2028
Social Work License
LSW