LA SHON MONÊT LONG

678-***-**** ad0y8a@r.postjobfree.com www.linkedin.com/in/lashon-long-mba-1602317

HUMAN RESOURCES BUSINESS PARTNER

Dynamic leader who excels in business planning and workforce delivery

Human Resources Business Partner leveraging multi-disciplinary human resources experience to develop and implement integrated people solutions in support of business goals & objectives. Strategic business partner who drives human capital strategies that deliver value-added services and support business goals.

HR Planning & Evaluation Organizational Leadership Succession Planning

Employee Relations Performance Management Strategic Planning

PROFESSIONAL EXPERIENCE

MERCY CARE, Atlanta, GA 12/2011 – 6/2023

Director, Human Resources

Mercy Care is a Federally Qualified Health Center providing patient centered clinical care to a patient base of those experiencing homelessness and/or the underserved and uninsured.

Achievements:

Served as the Project Lead & HRIS subject matter expert for the implementation of the Workday HCM System resulting in improved human capital management business processes and data analytics reporting.

Implemented a Learning Management System program.

Partnered with operational leaders to integrate a pediatric service line into clinical business model in partnership with Children’s Health Care of Atlanta (CHOA).

Served as advisory consultant to clinic operations leaders in the design & integration of an internal patient access call center.

Collaborated with clinic operations to integrate new hire candidate pre-employee health screening from an external vendor to an internal service provider. Resulted in annual savings of $80,000 and improved candidate experience.

Designed and administered employee safety, health, welfare, and safety programs, resulting in a 4% reduction in burnout and increased resiliency 3%.

Developed, implemented, and managed performance management and succession planning processes. Established and deployed a calibration talent review program with a 60% internal promotion rate.

Champion of Mercy Care’s culture and values. Served as the Colleague Engagement and Safety Champion. Engagement indicators increased from 4.13 to 4.27 and moved from the 58th to 80th percentile. Overall colleague engagement 86%.

Implemented Living Wage initiatives which resulted in increased employee satisfaction and ensured market competitiveness.

Selected to act as COVID-19 task force and command center leader. COVID-19 Religious & Medical Exemption Committee Leader.

Advisory member of Trinity Health Total Rewards Advisory Committee (TRAC) which develops Total Rewards programs for over 123,000 colleagues nationwide.

Annually met and/or exceeded workers’ compensation risk reduction initiatives which resulted in the organization receiving 20% discount on its workers’ compensation premiums.

Served as a mentor for Trinity Health’s mentor/mentee program.

Consistently received above expectations HR compliance audit results.

RESCARE OF GEORGIA, Atlanta, GA 10/2000 – 11/2011

Human Resources Manager

Bright Springs, formerly ResCare Corporation provides services to adults with intellectual and developmental disabilities looking for residential support. Individuals are served in their own home, a life sharing setting or group homes located in typical communities.

Provided full cycle Human Resources support to 700+ employees across multiple geographic locations, including Georgia, Tennessee, and Alabama. Executed the Company’s people initiatives while driving workforce functional excellence and process improvement. Delivered a true hands-on approach to successfully monitor the “pulse” of the employees to ensure a high level of employee engagement. Served as the primary Human Resources Business Partner to the Operational Leadership team.

PROFESSIONAL AFFLIATIONS

National Association Health Services Executives (NAHSE), Atlanta Chapter Member

Society for Human Resource Management (SHRM), National Member

Society for Human Resource Management (SHRM), Atlanta Chapter Member

Project Management Institute, Atlanta Chapter Member

ACCREDITATIONS

Commission on Accreditation of Rehabilitation Facilities (CARF)

Health Resources & Services Administration (HRSA)

Department of Behavioral Health & Developmental (DBHDD)

Healthcare Facilities Regulation (HFR)

EDUCATION

TENNESSEE STATE UNIVERSITY, Nashville, TN

Master’s Business Administration (M.B.A.)

UNIVERSITY AT BUFFALO, Buffalo, NY

Bachelor of Science (B.S.), Concentration in Human Resource Management

TECHNICAL SKILLS

Microsoft Office Suite, Kronos Time & Attendance System, ADP Workforce, Horizon ERP, Lawson, Workday, PeopleSoft, HealthStream Learning Management System, Safe & Reliable, StandOut and Press-Ganey.

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