Suzanne Mosczynski

Regional Medical Trainer

**** ********* ******* #*** ******, TX 75287

972-***-****

ad0y73@r.postjobfree.com

https://www.linkedin.com/in/suzanne-mosczynski-290670247

Achievements

I have been employed by some of the most well-known businesses with programs that are in all the major hospitals during my career. I have improved my training during this period and modified as the programs advance. I stay up to date with the most recent application updates so that I can be aware when I need to train.

Net Health Systems - Worked with the EMR vendor to resolve issues and improve functionality of the system, resulting in a 25% increase in efficiency

11/2021 – 12/2022 Healogics – Plano, TX Front Office Coordinator

● Greets patients & other visitors, answers routine & routes calls to appropriate staff.

● Assembles new patient’s charts, maintains and files existing charts and spot checks charts for data

● Verifies and reconciles charges as directed

09/2008 – 07/2021 Net Health Systems, Inc. – Pittsburgh, PA – Virtual Office, Implementation Specialist

Created standard operation procedures during the planning

Assist with facility specific configuration of the WoundExpert application.

Shaping and molding today’s expectations

Monitored and optimized EMR system performance, ensuring that the system was running smoothly and efficiently.

Provided support for departmental staff regarding issues pertaining to data integrity and accuracy in all applicable systems (i.e., EMR).

Assisted with the development of new processes/procedures related to quality improvement projects as well as ongoing process improvement initiatives within assigned areas of responsibility.

Participated in cross-functional teams focused on improving patient care delivery across the organization through continuous process improvement efforts.

Provided training to new employees on how to use the EMR software efficiently and effectively

Provide classroom leadership and training; and adjust trainings to attendees’ skill levels and needs.

Coordinate and conduct on-line trainings via Gotomeeting/Gotowebinar, Zoom

Provide post-training communications to appropriate team members and client to effectively summarize onsite experience and identify areas of concern.

Incident Management

Vendor support

Self-Manager

Certifications

PCI Compliance

HIPAA - Health Insurance Portability Accountability Act

Octel System Operation and Management.

American Society of Training and Development Certificate Program

Epic Fundamentals, System Administration and Emergency Department

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