Magul D. Ahmath

*** *. ******** *****, **** C, Santa Ana, CA 92707

Cell-phone: 714-***-**** Work: 714-***-****

SSN: XXX-XX-0412 Government Security Clearance: Yes Federal Status: None

Country of Citizenship: United States of America Veteran Preference: 10

Summary of Qualifications and Skills

• Bachelor of Science degree in Business Administration, University of Phoenix

Over 20 years of experience in leadership and tasked oriented projects.

• Outstanding interpersonal skills and proven ability to work effectively with diverse population and a team player.

• Highly motivated and problem solver with qualities to adapt to change and criticism.

Employment History and Experience

ROTC Cadre, Cal State University Dominquez Hill, CA; Golden Key Group LLC

Military Science Instructor January 2020-September 2020

1000 E. Victoria Street, Carson, CA 90747 Salary: Hourly

Supervisor: James House, Regional Director Telephone: 817-***-****

Supervision Organization and Management

As a Military Science Instructor, my duties include(s) but are not limited to maintaining supervision and engaging in the development activities of college students as they transition to become commissioned officers for the U.S. Army. Instructions include power point classroom environment to outdoor field exercise and operations involving the implementation of military battle drills and tactics. My duty as a Military Science Instructor is to teach the students about the core value and standards of the U.S. Army leadership via customs and courtesy to physical training. My duties also include the counseling, retention, as well as the recruitment of new ROTC candidates for the program. Other duties which include but are not limited to administrative duties to process paperwork, testing, and inventory of equipment and supplies.

Orange County Social Service Agency

Group Counselor 2 August 2016-January 2020

Group Counselor 1 August 2014-August 2016

401 The City Drive, Orange, CA 92868 Salary: Hourly

Supervisor: Denise Boyd, Senior Social Supervisor Telephone: 714-***-****

Supervision Organization and Management

As a Group Counselor 2, my duties include(s) but are not limited to maintaining supervision and engaging in child development activities that are a part of a structured program for minors and youth, who are order by County Court to temporarily reside, at the Orangewood Children Homes facility. Assists in directing activities of children, including study, mealtime, recreational and field trips. Instruct children in standards of conduct, hygiene, citizenship, interpersonal relationships and socialization processes. Provide crisis intervention and discipline, with emphasize on awareness of child abuse, neglect, separation and loss dynamics and emotional escalation. Duties also include but not limited to comfort and counseling of children, as well as directs, leads, or assists in situations requiring physical restraint of children. Generate reports for social workers, supervisors, Licensing, and law enforcements and affiliated agencies. Other duties includes checking and reporting illnesses, give medications as prescribe by physicians as well as provide transport of children to hospitals and medical appointments. Responsibilities also include formulating of case treatment plan for assigned children with participation of child, other counselors, and Social Services Workers. Duties include preparing case records, developmental assessments, log entries and Special Incident Reports (SIR). Assist social workers to find placement for child and develop placement preservation care plans for the child, to maintain residency at Foster Homes or Group Homes.

Office Assistant March 2013-August 2014

1505 E. Warner Avenue, Santa Ana, CA 92705 Salary: Hourly

Supervisor: Jun Tjen, Staff Specialist Telephone: 714-***-****

As an Office Assistant assign to the Centralized Operation division, the duties are to maintain the cohesive operations of the county’s central mailing center, and provide administrative support to other departments within the division and county.

Organization and Technical Support

In the mailroom, the responsibilities are to maintain a high flow of inter-office mail through-out the county social services, proper handling of USPS mail for postage, daily sorting and distribution of reports to different destination, assist with the technical support and resolution of internal and external issues.

Flexibility and Time Management

Other duties are to include, assisting in the imaging and scanning of closed files using county base, On Base application; filing, sorting, and distribution of forms as requested by agency wide clerks. Additional duties include processing request for the ordering of business cards for social workers and administrative team members.

Customer Support

Act as the liaison between vendors of shredding company and the social service agency, to provide service for proper management and pickups of shredding and recycling documents.

South Coast Plaza Security Incorporated

Security Officer Retail Department January 2012-March 2013

3333 Bristol Street, Costa Mesa, CA 92626 Salary: Hourly

Supervisor: Ramon Mateo, Sergeant Telephone: 714-***-****

Provide operational support to the South Coast Plaza Management by acting as a conduit between administration and tenants, vendors, employees, and guests through customer support by providing security through enforcement of security policies, advising policies on the rules of conduct, and managing correspondence with Supervisors and Managers.

Customer Support

As a security officer, customer courtesy is paramount. Assignments and tasks enforce the level of interactions with tenants, guests, and employees by enforcing company policies, rules of conduct on and off property. Interactions include directing, assisting, and escorting guests to locate suites store locations. Duties also encompass investigation and resolving problems between tenants, guests and employees. Act as a first responder to emergency situations and be the liaison between health professionals and customers.

Manages and Organizes Information

Prepare daily tours of duties and logging in task and assignments perform. Track, collect, correlate, and analyze data in order to prepare Accident, Incident, Property Damage, and Jumpstart reports. Create reports through the use of data collection system, approve and submit report for evaluation. Assist with briefings and training newly hired officers to perform concurrent daily assignments. Analyze and implement new policies, write up and distribute citations. Assist with providing customers, vendors, and staff with information for public safety within facilities.

Technical and Operation

Utilize word processing software to include spreadsheets, Microsoft word to create documents and correspondence, Outlook to access database and sending emails. Additional skills include monitoring of communication center security cameras and CCTV’s, maintaining routine checks of DETEX system, monitoring of fire systems, and conducting routine and emergency draining of fire systems. Operate 2-way radios using proper radio procedures and etiquettes. Additional duties include assisting with training new security guard team members on policy and duties.

California Army National Guard

B Co 1-185 IN, Squad Leader November 2007-Present

423 E. B Street, Colton, CA 92324 Pay grade: E5/SGT

Supervisor: SFC Rupert, Gilbert Telephone: 909-***-****

TRAINER, COORDINATOR, AND FACILITATOR:

Developed, executed, oversaw, coordinated, and presented numerous infantry Tactics, Techniques and Procedures to the platoon and squad level. Conducted training on various classes, to include up to current events via briefings or discussions. I have initiated and instituted an instrumental training program and assisted in establishing unit training database that is essential to keep accurate training records, surveys, analyze, and assess all training needs as well as develop standards of operation procedures.

OPERATION AND IMPLEMENTATION

Deployed to Iraq in support of Operation Enduring Freedom, in 2008-2009, in support of U.S. contingency plan for building a better Iraq, by conducting convoy security, route clearance, and armed escorts, assist in the units training of local police force, and work with local villages to conduct surveillance and gather important information. My duties included manning machine gun post, drive armored vehicles, and assume positions as Truck Commander (TC).

US Census Bureau December 2009-August2010

Crew Leader

Los Angeles Regional Census Center Salary: Hourly

9301 Corbin Avenue, Suite 1000, Northridge, CA 91324

Supervisor: Phillip Moreno, Recruiting Manager Telephone: 714-***-****

DUTIES AND RESPONSIBILITIES

While employed with the US Census Bureau, under supervision, my duties as Crew Leader was to supervise between 17-20 Enumerators, by conducting group training using training guides and supplements prior to them working in the field. Duties also include to assigned and supervised specific tasks and assignments, and review progress reports. Other duties included analyzing and submitting employee daily payroll sheets; review completed performance report. Managed and organized data, and generate, prepare supervisory reviews and report with specific data to administrative side of census operations.

I have held multiple responsibilities other than being Crew Leader. My other designated assignment was as Recruiter Assistant. The responsibility of a Recruiter Assistant (RA) was to assist the Managing Recruiter in the local office recruitment of new hires, by conducting and overseeing testing of new applicants for employment with the Census Bureau. Recruit individually and teams to fill up the test session. Prior to conducting test session, RA duty is to locate and secure site locations for the test, negotiate with the manager or owner of selected site to schedule testing at the locations and set up the rooms to meet testing standards and criteria.

Other duties performed as an RA is the ability to read maps, have knowledge of city zones as designated by the Census Bureau. Conducted on the spot interviews and answered questions in regards to the recruitment process and discussing employment opportunities. Managed and prepared reports, organized data to map out routes, and conducted surveillance on areas for data to analyze for purpose of recruitment.

The second responsibility is maintaining a good driving record and obtaining a Class B license, in order to drive a 15 or more passenger shuttle bus. Each working day consist of checking out assign vehicle and conduct proper vehicle inspection. Then each driver is assign a route where students who are enrolled in at the campus are picked up and dropped off in accordance with their set schedule. During transportation of the visually impaired students, I have to conduct conversational welfare checks by maintaining communication with the students. Interactions include answering questions that they may have with policies about the campus to describing the current scenario outside of the bus.

The third responsibility, I am responsible for assisting the teachers and volunteers at the Braille Institute, s with classroom set up, interact in class discussions, and assist with mobility, i.e., helping first-time mobility students on how to use the cane, or just walking beside the students and describe the environment that they are in to help them define their skills in mobility so that they can cope with their impairment.

CIVILIAN EDUCATION

• BS in Business Administration, University of Phoenix, Costa Mesa, CA Jan 2008

• AA in General Education, Santa Ana College, CA June 1999

LANGUAGES

Fluent in Khmer (conversation) and Cham (conversation)

COMPUTER SOFTWARE

• Familiar with PC and Mac platforms

• Proficient in Mac and Microsoft Outlook, Word, Excel, PowerPoint, MOVEX and Access, County’s On Base Thick programs, Cisco Finesse, 2Ring DW

• Proficient on Law enforcement reporting writing program: PRYSNC

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