Business Development Customer Service

STUART GLUCK

PORT ST. LUCIE, FL ***** • 917-***-**** • ad0y6s@r.postjobfree.com • LINKEDIN.COM/IN/

STUARTGLUCK/

PROFESSIONAL PROFILE

Determined, highly organized and performance-driven professional with solid and diverse experience in telecom sales, demonstrating consistent achievement of objectives, strong multi-tasking and service skills, and dedication to organizational goals. Skilled in developing and implementing strategic plans that generates increase in sales and profitability. Adept at building strong rapport with wide range of clientele by capturing and developing lucrative relationships. Strong work ethic, team player and highly motivated to succeed. Proactive and results oriented with excellent interpersonal and communication skills and experienced in working with different teams and individuals at all levels from diverse cultural and socio-economic backgrounds.

CORE COMPETENCIES

ORGANIZATIONAL LEADERSHIP •SALES & DISTRIBUTION • ACCOUNT MANAGEMENT • STRATEGIC PLANNING & IMPLEMENTATION • BUSINESS DEVELOPMENT • REVENUE GENERATION • PROBLEM RESOLUTION • SOLUTION SELLING • NEW BUSINESS ACQUISITION • RELATIONSHIP BUILDING • SAAS • DAAS • IGDS PROFESSIONAL EXPERIENCE

IRON MOUNTAIN INC, PORT ST.LUCIE, FL

7/2018- 9/2023

SR. CUSTOMER DEVELOPMENT EXECUTIVE – ENTERPRISE SALES Midsize/Large portfolio of accounts based in New York. As a trusted business partner as well as an expert in Records and Information Management my goal is to ensure frequent communication to enable superior customer satisfaction and to keep customers educated on emerging industry trends related to customer’s organizational information management needs. My responsibilities include contract renewals and negotiations and full responsibility for portfolio P&L. I excel at retaining at-risk accounts by employing an analytical and creative retention strategy. Within my portfolio, I assess current and potential needs, determine appropriate Iron Mountain products and solutions as well as develop and implement strategies and business plans. I do this through understanding the client's business model, planning, and decision-making channels in order to drive overall portfolio growth, efficiency, cost savings, and compliance for my customers. Most importantly, I consistently prospect to develop net new clients, which includes expanding existing relationships and products of assigned accounts, but I also hunt for new leads by utilizing various applications like LinkedIn Navigator and ZoomInfo. I excel at building customer relationships through strategic conversations to understand organizational business objectives and goals as well as partner with the key customer decision-maker(s) to structure business strategy as it relates to customer requirements (service level expectations, training of IM solutions, structure/timetable). As a trusted business partner as well as an expert in Records and Information Management my goal is to ensure frequent communication to enable superior customer satisfaction and to keep customers educated on emerging industry trends related to Customer’s organizational information management needs.

• 2019 VP award top M3 Sales

OFFICE DEPOT, NEW YORK, NY

8/2015- 7/2018

SR. BUSINESS DEVELOPMENT MANAGER – ENTERPRISE SALES Prospecting, identifying new prospects, soliciting, selling and implementing Office Depot products and services to the medium and large size market within a defined geography. Business Development Manager works towards strengthening the business relationships and maximizing sales opportunities by providing holistic business solutions. Created plans for targeted opportunities and drives opportunities to a closed won status. Developed and implemented strategic plans to improve sales and increase profitability.

• Recognized as Top Ranked Business Development Manager 2016.

• Prism Award Winner in 2016.

T-MOBILE USA, NEW YORK, NY 7/1999 – 4/2015

SENIOR ENTERPRISE ACCOUNT MANAGER – BUSINESS SALES Established, maintained and fostered existing relationships with enterprise level accounts. Provided nonstandard wireless solutions to grow accounts. Prospected new divisions and departments within existing clients. Managed prospecting and sales activities in assigned territory.

• Gained distinction as Winners Circle Winner for the years, 2000, 2001, 2003, 2004, 2005 and 2006.

• Recognized as Top ranked National Account Manager for 2000 to 2013.

• Summit Club Award Winner in 2000, 2001, 2003 and 2004 and Pinnacle Award Winner for 2010, 2011, 2012 and 2013. EDUCATION

BUSINESS MANAGEMENT, CITY COLLEGE OF NEW YORK, BROOKLYN, NY

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