Teresa B. Nuhfer

**** ******** **** ****: 251-***-****

Cumming, GA 30041 Email: ad0y59@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

• Over 15 years of HR experience in various industries; manufacturing, technology, food service, finance and sales.

• Accomplished recruiter with an extensive knowledge of employment laws and health insurance management

• Certified and experienced in facilitating Civil Treatment training to all levels of associates

• Skilled in welfare plans and ERISA applicability and reporting/disclosure

• Proactive designer of HR controls and reporting systems supporting business operations

• Managed COBRA, HIPAA, ADA, FMLA, cafeteria plans and flexible benefits

• Working knowledge of various self-insured and fully-insured plans

• Extensive knowledge of defined benefit and defined contribution plans including reporting requirements

• Skilled with extensive computer experience using Microsoft Suite (Word, Excel, Publisher, PowerPoint), internet research, PeopleSoft for HR administration, HRIS system, and shipping software PostalMate

• Strong analytical skills & business planner

• Owned/managed business for over 17 years growing business through networking groups, Chamber of Commerce and great customer service experiences

• Results oriented team builder using leadership skills and effective communicator with all levels of associates

CAREER EXPERIENCE

AIM Mail Center 1153 10/05 to 8/31/23 Mobile, AL

Owner/Operator

• Researched store location, obtained bids for the store build out, and ordered inventory based on franchise specifications.

• Trained on operating a retail store offering shipping choices with UPS, FedEx, and USPS (including bulk mail), and all copying and printing services.

• Pack and shipped packages for customers offering choices with the various mail carriers and services.

• Negotiated contracts with vendors and leasing retail space.

• Promoted store by attending networking opportunities with the Mobile Chamber of Commerce, Tillman’s Corner Chamber of Commerce, weekly BNI Group, and door to door sale calls.

• Handled bookkeeping for store using QuickBooks, and paid all invoices.

• Maintained inventory and ordered supplies.

• Highly skilled at conflict resolution involving vendors and customers.

• Maintained store technology infrastructure.

• Store offered all business services to customers, such as, faxing, scan to email, passport photos, office supplies, retail merchandise, shredding typing, engraving, laminating and binding services. World Omni Financial Corp. 2/12/01 to 2/28/05 Mobile, AL Human Resources Generalist

• Recruiter for entire Call Center with 350+ associates. Created standardized interview questions for each primary job group. Used HRIS system to narrow qualified candidates for positions and then determined which candidates to interview. Selected candidates to hire and coordinated the onboarding process with new hires.

• Created and placed display and line advertisements with various newspapers, internet, radio, billboards and television.

• Developed and maintained recruiting relationships with local colleges and universities, state agencies, Chamber of Commerce and attended local job fairs.

• Coordinated with management team a quarterly Recruiting Open House at our facility.

• Handled employee relation issues, and FMLA administrator.

• Member of team in creating a pilot telecommuting policy, procedures, and training material. Revised other company policies as needed.

• Continuously assisting associates and management with policy and procedure questions/issues.

• Certified facilitator for Civil Treatment training with all associates and management levels. Also, facilitated on-going supervisor/management training on topics such as performance evaluations, harassment, and documentation.

Ruby Tuesday, Inc. 8/95 to 6/30/00 Mobile, AL

Director of Employee Benefits

• Managed the Benefits Department supporting over 25,000 RTI employees and an additional 9,000+ employees for 20 franchise companies totaling over 450+ unit multi-concept restaurant chain.

• Established and implemented the benefits programs and support services for the 20 franchise companies.

• Governed compliance issues associated with 401(k) plan, deferred compensation plan, three different defined benefit plans, and coordinated the requirements for actuarial evaluations. Oversaw audits and payments for 70+ carrier/third-party administrator bills, and leader in renewing contracts and re-bidding of plans.

• Coordinated company requirements for welfare plan, COBRA, HIPAA, and premium conversion cafeteria plan.

• Identified design features, requirements, and reporting needs for new client-server system that replaced our mainframe system.

• Established the Benefits Department for RTI after the corporate spin-off of Morrison Restaurants in March 1996.

QMS, Inc. 2/93 to 7/95 Mobile, AL

Human Resources Representative

• HR contact for the sales and marketing departments. Guided and informed these areas of employment laws, and company policy questions. Recruited and placed candidates in open positions as approved by the department head for corporate and field offices in the United States.

• Administered 401(k) plan and worked to recruit non-highly compensated employees. Also administered the tuition reimbursement program, and flexible spending accounts.

• Helped to coordinate special projects, such as, revisions to employee handbook, annual personalized Compensation & Benefits Statement, job evaluation program, and affirmative action audit. EDUCATION & PROFESSIONAL

B.S. Degree in Business Administration with a concentration in Human Resource Management from the University of South Alabama, Mobile, AL

Involved with Mobile Chapter of the Society for Human Resource Management – Served seven years on Board in different roles each year as Certification Coordinator, Sponsor Coordinator, and Treasurer. Served on Board of Directors with SouthWest Mobile County Chamber (formerly Tillman’s Corner Chamber) 2006 – 2019.

Served on Board of Directors with Widowed Persons Service – 2014 – 2019. BNI Networking Organization – member for 17 years and served in leadership roles as Treasurer and Vice President.

Mobile Ballet – served on Board of Directors for two years. Notary Public for the State of Alabama

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