Work experience

Production Picker

SMP

Pull and pack product based on daily orders

Meet specific customer orders in a timely manner

Cashier/customer service

Roosters Texaco

Processed cash and credit transactions accurately and efficiently, with zero discrepancies or errors, ensuring a positive customer experience.

Provided exceptional customer service by addressing inquiries, resolving complaints, and anticipating

customer needs, resulting in increased customer

satisfaction ratings.

Collaborated with team members to efficiently handle high-volume periods, effectively reducing customer wait times by 20%.

Demonstrated strong product knowledge to provide

recommendations and upsell additional items, leading to a 15% increase in average transaction value.

11/2016 – 06/2023 NORTHPORT, USA

Office Clerk/Customer Service Rep

Pate-Daniel

Assisted in maintaining a smooth workflow by

efficiently organizing and managing administrative tasks, such as filing, data entry, and document

preparation.

Demonstrated exceptional customer service skills by promptly addressing customer inquiries, resolving

issues, and providing accurate information, resulting in high customer satisfaction ratings.

Efficiently managed multiple phone lines,

professionally greeting callers, and directing calls to appropriate departments, ensuring effective

communication within the organization.

Contributed to improving office efficiency by

implementing digital filing systems, resulting in

reduced paper waste and increased accessibility to important documents.

06/2001 – 07/2005 TUSCALOOSA, USA

Cashier/customer service

Foodmax

Handled cash transactions and maintained accurate

cash drawer with zero discrepancies, ensuring smooth and efficient operations at the checkout counter.

Provided exceptional customer service by greeting and assisting customers with their inquiries, concerns, and 09/1999 – 06/2001 NORTHPORT, USA

Work experience

product selections, resulting in high customer

satisfaction and repeat business.

Trained and mentored new cashiers, effectively

communicating store policies and procedures,

resulting in their successful integration into the team and improved overall customer experience.

Collaborated with the store management team to

implement new strategies to improve efficiency, such as streamlining checkout processes, resulting in

reduced wait times and increased customer loyalty. Education

Northside High School

05/2001 NORTHPORT, USA

Skills

Strong Communication Professional

Problem-solving Professional

Active Listening Professional

Multitasking Professional

Jocelyn Murray

Date of birth: 02/19/1983

Address:

1411 Greenwood Circle, 35405 Tuscaloosa, USA

Phone number: 205-***-****

Email address: ad0y4y@r.postjobfree.com

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