Zurima Lopez

**** ******* ***** ******

Louisville KY, 40272

502-***-****

ad0y3x@r.postjobfree.com

OBJECTIVE

I'm an experienced Bilingual Human Resources, Payroll Manager and Recruiter with more than 10 years of experience. I am seeking a position that allows me to have more work life balance. Where I can utilize proven people-oriented skills to develop and promote a positive work environment. EXPERIENCE

BRANCH MANAGER/ SALES

LABORMAX STAFFING IN LOUISVILLE KENTUCKY – JULY 2023 – CURRENT

• Manages and supervises all internal staff

• Process all hourly payroll and approve timesheets.

• Administering the hiring, developing, counseling, promoting and terminating of internal and external employees to ensure a professional and competent workforce and the success of employees.

• Conduct weekly staff meetings to ensure open communication for information to be shared clearly and concisely.

• Respond to and effectively mitigate complaints from employees, customers or vendors when escalated.

• Ensure that profit margins, market sharing, P&Ls, net operating income, sales budgets, control costs and revenue goals are met and/or exceeded.

• Utilize and develop a relational sales approach to increase sales opportunities and perform outside sales calls across a diverse customer base for maximum profitability.

• Divide time equitably between operations and sales to ensure profitability, growth and professional development.

• Implement and manage a detailed marketing campaign to identify trends/competition in designated markets to maximize opportunities and minimize risks. General authority to bind the company to certain customer bill rates.

• Ensure worker safety by performing job site safety evaluations, educating and coaching workers, reporting injuries to risk management and providing proper PPE to employees.

• Ensure best match dispatch through effective training and mentoring and provide high quality customer service to all employees, customers and vendors.

• Effectively manage P&Ls, budgets and control costs to guarantee achievement of sales, profit margin and market share goals.

• Implement and oversee training for Account Managers. Create programs and conduct employment evaluations as needed to develop the compliance and skills of the Branch staff.

• Onboard new hires, develop benefits programs and maintain safe work environment.

• Revise Branch practices and guidelines when appropriate to adapt to new programs/goals/initiatives and implement new programs.

• Recognize Branch-Level accomplishments. Evaluate and benchmark Branch for performance, compliance, and innovation. Foster an environment of inclusion and conduct audits for operations, personnel performance, corrective action plans.

• Establish and maintain positive work appropriate relationships both internally and externally to ensure the highest quality of customer service to employees, customers and vendors. BILINGUAL SENIOR STAFFING SUPERVISOR/ ACCOUNT MANAGER — OCTOBER 2016 TO DECEMBER 2022 THE JOB CENTER STAFFING IN LOUISVILLE, KENTUCKY

• Oversee clients’ needs in staffing. This can extend to onsite presence, communication with existing clients and prospects. As well as schedule meetings and of course continue to grow the client relationship. This is a big part of the staffing world; I would say that maintaining and growing the relationship with the clients and the associates is what this business is all about.

• Recruitment for the purpose of retaining personnel for any clients and prospects. Platform used for recruitment needs; Indeed, Zip, social media, Avionte Classic, Avionte Bold, Sense, Call-them-All or Text-them-All, Staffing Referral, Newspaper ads (El Kentubano, Al Dia) and more.

• Manage payroll; On average the staff for any client can range from 150 to 400 employees. Creating timecards, pulling weekly payroll reports, timecards correction, sending to OPS for approval, communication with corporate payroll to process. Software is used to manage payroll with the clients is. ADP, One-point, Simple VMX, Fieldglass, XRM, IQN, AS, Nova time, Uattend, Kronos, Avionte Classic, Quick Books and more…

• As an experience account manager some of my responsibilities will include attendance, training, warning, coaching, matrix, turnover, retention, OSHA reporting, Workman Comp Cases completion, creating orders within the software (BOLD) and (Avionte Classic) Keeping up with the market to continue communicating with the clients in order to maintain competitive pay rates.

• Staffing will include fully processing an employee aka (talent, applicant or associate) Software used to process an associate were Avionte Classic and Avionte BOLD. The associate was fully processed to the set requirements for the position that has been offer. That can include, depending on the client’s matrix. Running background

(platform used were Crimcheck and Contractor) Employment verification with I9 and Everify, Drug Screen and any onboarding documentation needed and or requested by the client. Such as NSPW (New Start Paperwork) can include attendance policy, cellphone, equipment disclosure and waivers, and so much more depending on the client.

• As a recruiter and staffer, it is required of me to fully interview the potential candidate to match the set of skills required for the position. To maintain accuracy and efficiency. I create a set of Job interview notes and questions depending on the position. This position can vary from General Warehouse, Equipment Operator, Test Repair Technician, Team Lead, Warehouse Lead, Distribution Lead, Administrative Representative, Quality Control, aka QA, Recruiter, Receptionist, Yard Dog Operator, and even staffer and Bilingual Staffer.

• As a Bold Champion Trainer, some of my job duties will include training Recruiters/Staffers/Receptionist/ On-site Supervisor, to the new software. Training includes fully onboarding and process a potential candidate, creating orders, creating Job templates (This was very important as all the templates had the markup and WCOMP code attached) Recruitment through the integration of Sense. Pulling data and maintaining accurate information on your candidate pull and so much more

AREA SUPERVISOR - APRIL OF 2013 TO 2017

FLEXTRONICS IN LOUISVILLE, KENTUCKY

• As an Area Supervisor at this facility, I was tasked to manage their 2nd shift VeriFone repair lines. I had a total of 4 lines of repair techs and testers. Total head count for the area of 25 to 40 employees. My job duties included training, production, project reorganization, employees’ attendance and or dismissal, warning, coaching, communication with general manager of the facility and the human resources team. Safety and procedure, billing and payroll, shipping, order processing. Setting expectations and production goals for the date. Daily meetings with the operation team on prospective new products and procedures. RECRUITMENT COORDINATOR - SEPTEMBER OF 2011 TO 2013 4C COMMUNITY COORDINATED CHILDCARE IN LOUISVILLE KENTUCKY

• Project manager under 4’c, task to open new certified home childcare centers within the Jefferson County area. Under government grant (ccap), training and certification of new providers in a bilingual setting, creating new educational and growing small business owners.

• Application of grant for new business owners, starting a business or for educational purposes.

• Training and certification of new providers within the guidelines of Jefferson County childcare systems.

• Creating business plans

• Creating a profile to operate a business under state and federal law while maintaining health, zoning and childcare education guidelines and regulation.

• Project task to open 60 childcare centers in the Jefferson County area, in a time frame of 6 months to a year. The program was very successful and renewed after opening 63 childcare centers within the area and time frame. A vast accomplishment for the grant!

EDUCATION

• College- Sullivan University (Bachelor's Degree in Business Management 2010), (Associate Degree in child phycology in 2008

• High school- Atherton in Louisville, Kentucky/ Class of 2005 SKILLS

• Recruitment, HR Compliance, Payroll, Employee Wellness, Office Policies, Carrer Planning, HR Department Information Sharing, HR Staffing Issues, Compensation Manager, Maintaining Employee records, Performance Management, Establishing Safe Work Environment, Onboard New Hire, Create and Implement Effective Onboarding Plans, HR Enforces Campany Regulation, Safety Inspections, Conduct Disciplinary Actions, Managing Employee Relations, Training and Development, Job Analysis, Assisting Employees, Develop Benefits Programs, HR Planning, Update Policies.

• Safety Training, Occupational Health, Accident Investigation, Safety Procedures, Compliance, EHS, CPR, Risk Assessment, Hazard Analysis, CFR, Establishing workplace and health committees.

• Communication, Detail-Oriented Mathematics Payroll Processing MS Office, Customer service, Organization, Payroll administration, Payroll Tax and Tax Law, ADP, HRIS, Data Entry, Problem Solving, Time management, Journal and ledger entries, Timekeeping

• Leadership, Email Marketing, Creativity, social media, Content Marketing, Project management, Social Media Marketing, Customer Relationship Management, Writing, Interpersonal Communication, Advertising, Design, Content Creation.

LANGUAGES

• Spanish fluent

• English fluent

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