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Administrative Assistant Customer Service

Location:
Nicholasville, KY
Salary:
$23/hr
Posted:
November 09, 2023

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Resume:

859-***-**** Sonya R. Slone ad0y3p@r.postjobfree.com

**** ******* ** *********, ** 32955

Professional Summary

Experienced professional seeking to provide excellent administrative assistance to an engaged, mission-oriented team. Thrive in individual and close team environments. Effective communicator with internal and external stakeholders with skills in office management. Effective in managing relationships at various ages, levels of responsibility, and industries. Key Expertise

Over 20 years’ experience in office administration and management

Demonstrated independence, motivation, and self-sufficiency in completing all tasks assigned in a demanding environment

Obtained over 12 years' experience in accounting procedures

8 years’ experience in handling company audits

Adaptable to learning new skills, electronic tools, and managing change in the workplace

Over 6 years of customer service experience with excellent interpersonal skills

Exceptional time management ability with demonstrated outstanding work ethic

Ability to multitask and communicate clearly and effectively

Strong relationship building and problem-solving skills Professional Experience

2018 - 2023 – Simmons Elementary – Versailles, KY

Instructional Assistant – Kindergarten, Special Education (all ages)

Assistant Teacher in Kindergarten and Special Education classrooms

Provided individual attention and performed group lessons

Created lesson plans and ensured materials were available on time and in correct quantities

Led guided reading, guided drawing, evaluation of class work and homework

Provided tutoring for state curriculum and standardized testing with excellent success rate 2014-2015 - Journey Church – Versailles, Kentucky

Administrative Assistant

Assistant to Office Manager responsible for administrative duties and operations support

Offered customer service to new and existing members in person, via telephone, or email

Responsible for reconciling and documenting tithes and offerings on a weekly basis

Designed, drafted, and distributed engaging weekly communications via printed bulletins with inputs from leadership

Identified additional needs and executed action with initiative or as assigned 2005 - 2014 Nurses Registry, Inc. – Lexington, Kentucky Executive Assistant

Executive Assistant to CEO and Executive Director

Maintained calendars, ensuring no conflicts and all activities accurately scheduled

Maintained personnel files

Reconciled accounts payable and receivable, communicated with external parties ensuring payments made and received monthly

Created balance sheet journal entries and reported status to Executive leadership monthly

Worked for Company Attorney simultaneously for 2+ years creating legal binders and aided in collecting information needed

Scheduled appointments while maintaining confidentiality and discretion

Offered customer service in person and via telephone to resolve issues timely and answer questions effectively

Arranged travel plans, managed private plane logistics, reported and reconciled expenses

Established relationships with medical providers and owners of Indoor Football venture

Represented leadership at league meetings, away games, hosted owners at home games

Ambassador to players ensuring needs were addressed and per diems distributed 859-***-**** Sonya R. Slone ad0y3p@r.postjobfree.com 1013 Trinity St Rockledge, FL 32955

1999-2005 – Unified Trust Company – Lexington, Kentucky Head of Business Operations

Worked directly for the CFO

Reconciled accounts payable and receivable, communicated with external parties ensuring payments made and received monthly

Created balance sheet journal entries and reported status to Executive leadership weekly and monthly

Worked with outside accountants on annual audits 1993 – 1999 – City of Midway – Midway, Kentucky

Assistant City Clerk

Reconciled Accounts Receivable and made sure deposits were made daily

Entered water meter reading into customer accounts

Created and executed Monthly Water and Sewer invoices

Created and collected city taxes

Attended and took meeting minutes at City Council meetings in the absence of the City Clerk

Identified additional needs and executed action with initiative or as assigned Education and Community Outreach

Paraprofessional Educator Certificate – program, Versailles, KY

Woodford County High School – Versailles, KY

Volunteered at Journey Provisions, which is a church operated clothing bank, Versailles, KY

Created and maintained a small business of making Memorial Crosses from the clothing of lost loved ones, Versailles, KY

Participant in a Community Clean Up through the local churches, Versailles, KY

Participated in the worship team ministry at Journey Church, Versailles, KY

Crocheted winter hats for a ministry call Under the Bridge who serves the homeless, Versailles, KY

Created and led team bonding experiences through hosting craft parties at Simmons Elementary School, Versailles, KY Professional References

Rose Thrush, Certified Teacher, Simmons Elementary 571-***-**** Ryan Wilson, Administrative Dean, Woodford County Schools 859-***-**** Vicki House, Executive Director, Nurses Registry, Inc. 859-***-****



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