YVETTE GIGLIO

Saint John’s FL ***** 973-***-**** ad0y1l@r.postjobfree.com

Professional Summary

** ***** ** ********** ******* with exceptional customer service skills.

Ability to communicate clearly with management, co-workers and customers.

Extremely well organized with the ability to multi-task.

Positive attitude and the ability to work independently or as part of a team.

Reliable and loyal

Skills

Basic Administrative Functions Organizing

Billing Retail Sales

Clientele Scheduling

Special Events Self-starter and eager to learn

Inventory Ability to work collaboratively with a team

Billing Collector Solid Written and Verbal Communication Skills

Work History

Food Prep/ Kitchen Helper 03/2022 to 06/2022

Sawgrass Country Club – Ponte Vedra Beach, Fl.

Prepped all vegetables, fruits, dressings etc.

Weighted ingredients for head chef and helped with some recipes.

Stocked up the buffet table for lunch time, made sure everything was fresh area looked clean at all times. Helped make salads, pasta salads etc.

Assisted all the chefs with whatever they needed.

Assisted is maintaining a clean kitchen at ALL TIMES.

Revenue Cycle Collector 06/2021 to 10/2021

Valley Medical Group – Paramus, NJ (left because we moved)

Athena Experienced.

Demonstrate a detailed understanding of how to read and interpret EOB's and denials from all insurance carriers.

Ran Virtual Credit Card information from insurance company to all claims.

Worked on getting proper information and any disputes on claims and report directly to collection agency.

Ability to work independently and as a team player.

Corrected patient information and insurance information in Athena Systems.

Requested State ID HRSA codes for patients who were eligible.

Called insurance companies when needed to collect via EFT.

Able to multi-task and meet deadlines.

Administrative Assistant 08/2015 to 03/2021

Ganchi Plastic Surgery – Wayne, NJ

Interacted with customers professionally by phone, email or in-person to provide information

and directed to desired staff members.

Prepared Pre-Op Packets for upcoming surgery patients.

Installed and designed all before and after pictures for website.

Contributed to efficient unit operations by keeping patient and facility paperwork current and

accurate.

Followed up with new patients to optimal customer satisfaction.

Program Director 02/1997 to 08/2015

Hawthorne Institute Of Martial Arts – Hawthorne, NJ

Created organization systems for inventory control, merchandising, financial reports and

schedules, dramatically increasing operational efficiency.

Identified, researched and resolved billing variances to maintain system accuracy and

currency.

Contacted clients with past due accounts to formulate payment plans and discuss

restructuring options. Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks,

independently addressing and resolving issues.

Produced high-quality documents, spreadsheets and presentations for internal and customer facing needs using MS Office suite.

Customer Service Associate 03/1993 to 06/1997

Fortunoff Department Store – Wayne, NJ

Followed up on outstanding issues to complete resolutions and maintain customer satisfaction.

Answered customer telephone calls promptly to avoid on-hold wait times.

Responded to customer requests for products, services and company information.

Fielded customer questions regarding available merchandise, sales, current prices and

upcoming company changes.

Estetician 05/1991 to 02/1994

Polished Image Salon – Montclair, NJ

Developed individualized, therapeutic skin care programs.

Assessed condition of clients' skin in order to make recommendations to improve skin quality.

Advised clients on proper home-care regimens.

Discussed procedures and treatment options with clients.

Cleaned and sanitized equipment and workstation in compliance with health and safety

regulations.

Education

Passaic County Community College - Paterson, NJ

Capri Institute Of Hair Design - Clifton, NJ

Christine Valmy International School Of Esthetics & Cosmetology - Pine Brook, NJ

High School Diploma

Vernon Valley High School - Vernon, NJ

Looking for growth!

Looking for better opportunity, more challenges, and career growth.

Additional Information

Extremely responsible and loyal!

Contact this candidate