Scrum Master Project Management

OMARR JALLOH

Phone: 201-***-**** ad0xqe@r.postjobfree.com

A Senior Scrum Master with a decade of experience in mentoring dozens of professional Information Technology teams in meeting project deadlines and delivering high quality software in diverse settings. I am an agile enthusiast ready to add value to any team as a servant leader and experienced in transforming organizations into healthy growing agile environments. A strong advocate for transparency, inspection, and adaptation among all scopes of scrum. Bachelor of Science, Accounting – St. Peter’s University, Jersey City, NJ Certified Scrum Master (CSM) - Scrum Alliance

SAFe Advanced Scrum Master – Scaled Agile

Project Management Professional – PMI

Agile Methodologies Continuous integration/continuous deployment Product Management Kanban Business Analysis ATDD/BDD

DevOps Software Development Scrum

Backlog refinement Coach Organization into Scrum Adoption Project Management Project Tools: Atlassian suite (Jira, Jira Align, Confluence, Trello, Bitbucket), Rally, Azure DevOps (ADO), Tableau

Data Visualization: PowerBI, Eazy BI

Collaboration Tools: Miro, SharePoint, Aha, ServiceNow Office Tools: Microsoft Office Suite (Word, Excel, Access, PowerPoint, Project, Visio, Teams, Outlook) Framework/Methodologies: Waterfall and Agile Framework Expert (Scrum, Kanban, XP, SAFe) Senior Scrum Master II, (SAFe Environment)

United Airlines – Chicago, IL January 2019 – Present Project Scope: Contribute to development, implementation, and enhancement of agile practices with emphasis on Scrum. Facilitate sprint planning, retrospective, and daily activities related to stand-ups and sprint burndown, along with maintaining relevant metrics that enable team in examining sprint progress. Lead teams during simultaneous initiatives of complex programs/release trains.

Tools: Jira – Azure DevOps (ADO) – Confluence – Aha – Teams – SharePoint, Skype, Zoom

• Served as Scrum Master for Product teams with a focus on guiding the teams towards improving the way they work.

• Organized and facilitated all scrum ceremonies including daily stand up, sprint planning, sprint retrospective, and sprint reviews.

• Led multiple scrum teams simultaneously.

• Leveraged metrics including burndown charts, velocity chart, cumulative flow diagrams, lead time, throughput amongst others to track team progress and performance.

• Supported PI planning by leading team during team breakouts to agree on team plan and PI objectives.

• Supported all release train events including PI planning, scrum of scrums, ART sync and the inspect and adapt workshop.

Education

Key Skills

Technology Summary

Professional Experience

• Ensure the effective identification, mitigation and management of information security risks arising from business activities.

• Solid hands-on experience as a Lean-Agile Leader through mindset; helps the team embrace Agile core Translate control deficiencies into action plans and provide recommendations to enhance governance practices in alignment with risk and compliance frameworks.

• Support team rules of Scrum, eliminate impediments, and lead team in efforts for relentless improvement and heightened efficiency.

• Facilitate team's progress toward team goals.

• values and adopt and apply agile principles.

• Lead across the enterprise to ensure right sized compliance and alignment to industry best practices via Lean-Agile Methodology

• Identify critical areas to monitor and escalate issues and findings to appropriate stakeholders and governance committees.

• As applicable, articulate implications of risks and issues related to data management and protection to sponsors and risk owners and, if necessary, assist with security exceptions or issue management

• Ensure that goals, scope, and product backlog items are understood and can be fulfilled by team members.

• Collaborate with Product Owner, and developers to identify and clarify scope of problems/issues in terms of business/systems requirements and processes.

• Support team's efforts to continuously improve communications and relationships with other delivery teams; help team remain aware of engagement opportunities and program effectiveness.

• Engage in challenging old norms of development to improve performance in areas of quality, predictability, flow, and velocity.

• Participate in Security-related special projects, councils, working groups, etc. as Risk SME

• Perform other duties as assigned.

• Met project deadlines without sacrificing build quality or workplace safety. Agile Practitioner,

GOOGLE – Mountain View, CA December 2015 – January 2019 Project Scope: Create Power BI Dashboards to track Software Sales (Data Analytics) Tools: Azure DevOps (ADO) – SharePoint – Webex – Aha

• Analyzed business requirements to understand business needs.

• Lead scrum team in using Agile methodologies and scrum practices.

• Combined business and systems knowledge to create functional designs.

• Worked with Scrum team to test and certify application features before deploying to production.

• Produced business requirements, master story list, sprint planning and design documents.

• and disseminate valuable information.

• Supported and educated Product Owner, with regards to grooming and maintaining product backlog

• Served as liaison between product owners and team to ensure that all targets and requirements are met.

• Facilitated and monitor Scrum process from initiation through delivery.

• Coordinated activities across scrum teams and ensured team records are maintained in system of record.

• Leveraged data to measure and monitor progress (burndown charts, etc.)

• Tracked and communicated team progress as well as sprint or release progress to program.

• Organized and facilitated Scrum ceremonies.

• Acted as activist of Scrum principles within organization and participate in continuous improvements within this discipline.

• Continuously learned Agile/Scrum techniques and shared findings with the team

• Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.

• Facilitated getting the work done without coercion, assigning, or dictating the work.

• Promoted team building activities through team exercises during retrospectives.

• Interfaced with Program Management Office to ensure project goals and requirements are being met.

• Provided all support to the team using a servant leadership style whenever possible.

• Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management.

• Review and confirm appropriate resources and participants needed to achieve project goals. SAFe Scrum Master,

IBM – Armonk, NY April 2013 – December 2015

Project Scope: Cloud Migration – SQL Upgrades - Create well-written code that runs efficiently and optimally - ServiceNow Network Engineers Provide Internal Supports - Examine existing code and recommend patches, design overhauls or fixes for broken code.

Tools: Jira - Aha – Confluence – Planview – PPM Optic – Teams, Zoom

• Led sprint reviews, daily scrums, and planning meetings to realize full team engagement.

• Managed product backlog and supported Scrum framework for monthly sprint releases.

• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.

• Promote operational efficiency and service excellence through appropriate risk controls, process improvements and training while reducing and mitigating financial losses.

• Ensure information security governance and risk management activities align with strategic business initiatives, achieve business and quality objectives, mitigate risk, and enhance operating procedures.

• Develop dashboards, metrics, and reporting data to provide consultative guidance during monthly and quarterly governance committees.

• Worked with teams on-site and remotely successfully with a consistent high level of delivery and quality.

• Supported product owner to ensure team had proper requirements, understood the scope of the project, and requirements were well documented.

• Assisted various members of the project team including development, technical and business team members to resolve impediment/blockers, validate results and communicate status on issues/risks.

• Assisted team to remove impediments by understanding control and release processes.

• Assisted with internal and external communication, improved transparency, and radiated information.

• Performed critical analysis on information consolidated from multiple sources, identified, and resolved conflicts, and broke down high-level information into detailed workable requirements.

• Lead onshore and offshore teams to identify and define scope, objectives, and requirements.

• Coached team to higher levels of maturity at pace that is sustainable and comfortable.

• Guided team in removal of all process impediments

• Built trusted and safe environment where issues can be raised without fear of blame or retribution - with emphasis on problem solving.

• Facilitated discussions, decision making and conflict resolution.

• Assisted with internal and external communication, improving transparencyAssisted with prioritization and resolution of software defects.

• Built relationships with Product owner and other stake holders to facilitate team's interaction with them.

• Coached Product Owners in creation and maintenance of Product Backlog

• Coached team members on Agile principles and provided general guidance on the methodology.

• Updated Agile tracking systems (Jira) to provide transparency on product and sprint backlogs.

• Worked with the Scrum Team and the Product Owner to negotiate the minimum viable product for delivery.

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