Customer Services Service
Resume:
Dolinde
Appelgryn
Personal information
Surname: Appelgryn
Full name: Dolinde
ID: 84-011*-****-***
Age: 39
Sex: Female
Nationality: South African
Health conditions: Excellent
Driver’s License: Code 8
Languages: Afrikaans, English – Fully Bilingual
Cell: 079-***-****
Career Objectives:
• To build a long-term career with opportunities for career growth.
• To keep up with the cutting edge of technologies.
• To use my skills in the best possible way for achieving the company’s goals.
• To enhance my professional skills in dynamic and fast paced workplace.
• To solve problems in an effective/creative manner in a challenging position
• Seeking a responsible job with an opportunity for professional challenges Experience
Assisting Manager - Milady’s
17 September 2004 to 17 June 2006
My responsibilities:
• Customer Services
• Admin
• Banking
• Ordering and receiving of stock
• Reference: I don’t have any contact details
Admin clerk & Sales consultant - Vodacom
18 July 2006 to July 2008
My responsibilities:
• Customer Services
• Admin
• Receiving of stock
• Reference: I don’t have any contact details
Depot Administrator – AEL Mining Services
6 October 2008 to 28 April 2017
My responsibilities:
• Admin
• Month end invoicing
• Customer services
• Ordering of supplies on SAP
• Receiving and balancing stock on SAP
• Assisting with payment enquiries
Addition experience
• Preparing of enquiries
• Preparing and assisting with Audits
• Fire Fighter
• First Aider
• Environmental Custodian
• Quality champion
• Document controller
• Planning yearly functions
AEL Mining Services
Nic Dreyer – Regional Manager
Warehouse Controller - Probe IMT Mining
19 March 2018 – 31 January 2021
My responsibilities:
• Mine consignment stocks
• COD’s recons
• Credit card recons
• Personal assistant
• Ordering and receiving of stock
Warehouse supervisor (Procurement) – Probe IMT Mining 1 February 2021 – 15 December 2021
My responsibilities:
• Mining consignment stock recons
• Ordering and receiving of stock
• Day to day admin duties
• Supervise warehouse Assistant & Warehouse Controller
• Document control
Probe IMT Mining
Leon Jordaan
Parts Telesales Spesialist – Jupidex
03/01/2022 – 30/06/2022
My responsibilities:
• Administration
• Marketing
• Customer Service
• Housekeeping
Additional trainigng copleted:
• Identifying Client Requests and Queries
• Assertiveness in the Workplace
• Stress Management
• Time Management
• Professionalism in the Workplace2.0
• Customer Service Basics
• Professionalism in the workplace
• Writing Skills for Business
• Introduction to First Aid
• SHE Representitive
Key Account Manager Gamagara Kimberley – Probe IMT Mining 1/07/2022 – ongoing
My responsibilities:
• Sales
• Ordering and receiving of stock
• Day to day admin duties
• Document control
Probe IMT Mining
Leon Jordaan
Education
High School Kalahari Kuruman– Grade 12 – 2002
Subjects:
Afrikaans
English
Biology
Hotel and Catering
Tourism
Agriculture
After hour’s studies:
Creative Minds - 2007:
Windows XP
Word Level 1 & 2
Excel Level 1 & 2
Internet
Intec:
Personal Assistants course – 2013
Business and Office Admin
HR Management
Management Level 1
BeCOM – Supply Chain Management
Additional training courses successfully completed.
• Excel 202
I have the ultimate “can do” attitude while taking on all tasks with a positive energy and a smile. My upbeat personality and engaging personal style enable me to interact effectively with clients and staff. I am very well organized and keeps track of the details necessary to coordinate events and customer satisfaction.
Proactive in anticipating rising administrative needs, I take initiative to go beyond the expected parameters of my job.
All the intangibles that lead to success in the workplace are in order with me. There will be no unpleasant surprises.
Some of my resent biggest achievements is:
• 2019 Award for the “Most improved employee of the year”
• 2020 Award “Employee of the year
Contact this candidate