Post Job Free

Resume

Sign in

Technical Support Abu Dhabi

Location:
Al Ain, Abu Dhabi, United Arab Emirates
Salary:
TBD
Posted:
November 08, 2023

Contact this candidate

Resume:

Curriculum Vitae

Personal Information:

•Name: Mansour Fawzi Alzubi.

•Gender: Male.

•Marital Status: Married.

•Place & Date of Birth: Jaresh-Jordan 01-04-1968

•Nationality: Jordanian

•Address: United Arab Emirates - Abu Dhabi Al-Ain City

•Phone: +971*********

•E-mail: ad0xor@r.postjobfree.com

Education:

•Bachelor’s Degree in Mechanical Engineering (Automotive Engineer from Electro Mechanical Department) from Muateh University with (2.89/4, good degree) in 1990. Where my graduation project was: Solar Energy Preventive Maintenance Project, (Health monitoring parts) with grade A.

• General Secondary Certificate (Jordanian Tawjihi) in scientific stream with grade 87.4% at 1985/1986.

Languages:

•Arabic: Native

• English: Very good in reading, writing and speaking.

Computer Skills:

•ERP, Project Programs

• Windchill. `

• Internet & networking tasks.

•Excel, word, PowerPoint skills

• Well experienced in most of OEM Scan Tools, diagnosing & troubleshooting of electrical & mechanical defects, failures, and trouble codes references.

Senior Technical Support Officer.

Company Name: Military Technical Training school.

Date Employed Sept 2018-2020

Location Abu Dhabi, United Arab Emirates.

Senior Technical Support Officer.

Company Name: Military Technical Training school.

Date Employed Sept 2018-2020

Location Abu Dhabi, United Arab Emirates.

2018-2020 Senior Technical Support Officers

Implement the following KPIs:

Preparing training schedules for all training courses per plans for officers.

Introduce &Preparing lessons plan related to:

Officers’ technical support.

Supply chain &Provision.

Inspection.

Recovery planning in the field.

Technical operation subject.

Tactical training subject.

Movement (Military subject).

Art of Leadership.

Junior staff duties.

NIMR Vehicles Operator &Maintenance training when it requested.

Training needs analysis.

Level of repair analysis.

At ease of maintenance analysis.

Arrange & prepare all general training subjects for officers training program;

External instructors training plan.

Exams.

Documents needed for each subject.

NIMR –Customer Training Acting Manager.

Company Name NIMR Automotive

Date Employed Jan 2014-May 2018

Location Abu Dhabi, United Arab Emirates

2014-2018 Integrated Logistic Support acting Manager.

• Prepare & Implement all customers Logistic Quotations –logistic Plan-logistic budget and special tools cost.

•Maintain equipment’s & vehicles maintenance program.

• Maintain facility maintenance program.

•Prepare and implement automotive operator and maintenance project program.

• Prepare ILS-stores and equipped facility with all customer needs.

• Prepare and implement human resources, management & maintenance training programs.

• Prepare and implement supply chain training program.

• Prepare all customers Quotations formal letters.

• Responsible for customer software (CAT-ZF-Cummins-Allison) license training & yearly renewal as per Q Quotations.

• Responsible for documentation reviewing in ILS, to release manuals & follow up to be uploaded in wind-chill.

• Responsible for raising At Ease of maintenance& shortage report.

• Led all at ease of maintenance demonstration per customer requirements per contract.

• Prepare all recommended spare parts & Special tools parameters requested per customer proposals.

• Prepare service bulletins in Arabic for customer report maintenance issues.

• Evaluate customer feedback as per logistic program.

• Clear communication with stakeholders for project customer planning and customer communication logistic needs..

• Contribute commercial department of logistic input to all proposals, project and operations work.

2012-2014 Prince Hussein College HR- Manager

Key Accountabilities and Responsibilities

•Build and maintain strong, advisory relationships with Leaders

•Enables leaders to lead and effectively engage their people

•Advise leaders on all talent related matters including employee relations and engagement, performance, rewards, organizational structure, workforce planning, inclusion and diversity, development, acquisition, policy application and others as required

•Partner with the Centers of Expertise and leads change processes to transform and deliver the Talent Experience

•Work with the HR team to deliver all elements of the National Talent Strategy across the Group

•Participate on / lead HR projects

Education and Professional Skills/Knowledge

•Gets things done &enjoying fun doing serious work in collaborate fast-paced environment.

•A high focus on advising clients

•A curious and proactive problem solver who develops solutions that enable firm, professional and personal success

•Collaborative and constructive

•Always seeks to improve processes

•An effective written and verbal communicator

•Comfortable facilitating presentations and discussions

•designation completed or in progress

•Working knowledge of relevant HR legislation

•Proficiency with Microsoft Office

•Opportunity to work with a diverse team

2009-2012Work Shop Senior Operation Manager

Field Technical Workshop –Jordan Armed Forces. Leader maintenance workshop (King Talal workshop/field workshop) Sr Operation Manager Responsible for:

• Planning programs for personnel training and supervising program execution.

• Selecting candidates for participating in the workshop.

• Supervising maintenance of army vehicles and all types of equipment, to be at a high level of readiness.

Duties and Responsibilities:

• Manage, Plan and direct the technical operations in all the technical sections.

• Establish and direct the implementation of repair and Preventive maintenance plans.

• Make personal analysis for all technicians under my command.

• Make sure that all process related to the quality control plan and preventive maintenance plan in the production branches are enforced related to the standards.

• Manage all the employees in the production branches to get the ultimate benefits.

• Make skills analysis for the engineers and technicians under my command.

• Manage and direct spare parts stores and inventory system according to the international standard.

•Zarga workshop Manager has the responsibility to maintain ongoing compliance, coordination and liaison with applicable JAF requirements, all conditions and restrictions of the GMC and standards & procedures established by the company and other applicable authorities’ original equipment manufacturers and other operationally relevant external entities

•Providing Operational Control Center operations throughout JAF network and manage maintenance performance

•Ensure the workshop is equipped with necessary equipment, electronic systems, as well as safe working environment and adequate facilities for staff to conduct their duties.

•Maximizing on time performance establishing adept operations logistic support functions and operational recovery practices

•Coordinating with operations management in conduct of crew scheduling section

•Preparing periodical operational plan/program.

•To ensure implementation of PMCS in his/her department with reference to the company Safety Management &Process sheet Manual).

2002-2009 Head of Officers Section and Head of Curriculums Section on Prince Hussein Abdullah Military Technical College

•Quality control of vehicle repairs undertaken by the Production Division.

•Controlling and managing all process concerning production in a work shop.

•Advise workshop director about all aspects to improve the performance of workshop and quality of products.

•Other management functions.

•Technical responsibility of product according to the customer requirements.

2001- 2002 working as a trainer of the HMMWV (UP to L3) on the Mechanical and Electrical Maintenance and Repair including Diagnostics on Sultanate Oman Army.

1999-2001 working ahead of the Mechanical Engineering Section,

•Responsible for implementing training for wheeled vehicles, maintenance and repair, PMCS, Diagnostics, training packages, safety instructions, tools policy.

•Providing preventive maintenance, checking repairs and services to all track and wheeled vehicles and their designated assemblies and sub-assemblies such as: engines, transmissions, generators, starters, motors and power trains.

1990-1999Jordan GMC Production Sr Officer

• Quality control of vehicle repairs undertaken by the Production Division.

• Controlling and managing all process concerning production in a work shop.

• Advise workshop director about all aspects to improve the performance of workshop and quality of products.

• Other management functions. Manage, Plan and Direct the technical operations in all the technical sections such as (Diesel Engines overhaul section, Wheeled vehicle section, Track type Tractors section, Generators, Pumps & compressors section).

• Make sure that all process related to the Quality Control Plan and Preventive Maintenance Plan in the production branch is enforced related to the standards.

Trainings & Certificates:

S.N

Course

Year

Duration (months)

1.

English communication skills

1993

6

2.

Fresh Graduated Engineers Rehabilitation

1991

2

3.

Brass and psychological war

1992

1

4.

Basic Technical Training

1996

6

5.

Track & Wheeled Vehicles Mechanic up to level 3 in (USA) Aberdeen Military school

1997

3

6.

Rosy operator course

2014

One week

7.

ELCOM STORM

2014

One week

8.

Advanced Technical Training.

1996

6

9.

General computer use

1999

2

10

UN SOC-Logistic support &human resources management training in Sweden

2010

1

11

Employee health and safety induction

2014

One week

12

Fire suppression system FSS (TYCO)

2014

One week

13

ZEPPELIN mobile system

2015

One week

14

Cummins BETT, INSITE and CVC qualification

2015

One week

15

ASD-STE 100 Simplified Technical English

2015

One week

16

Allison Transmission 4TH AND 5TH Gen Series maintenance and diagnostics

2014

One week

17

DRS Operation Training

2014

One week

18

DRS Basic & Maintenance Training

2017

One week

19

Train the trainees

2015

One week

20

ZF-Training course

2017

One day

21

CAT-Training Course

2017

One week

22

AMG-HMMWV-L1+L2+L3+L4 Training-In USA-AM-General Training Centre.

2001

3 Months

23

HMMWV& GM-Diagnostic training

2002

One Week

24

LSA & FMICA, (Failure Mode Effect Analysis).

2016

One Week

25

Advanced Supply Chain Course

1996

3 Months



Contact this candidate