Customer Service Administrative Assistant
Resume:
Antonetta Hall
Birmingham, AL *****
***********@*****.***
To secure a position with a stable company, while expanding my knowledge and experience as to become an asset to that company.
Willing to relocate to: Birmingham, AL
Authorized to work in the US for any employer
Work Experience
Patient Care Technician
Self-employed - Hoover, AL
May 2008 to Present
* Provided direct care to consumers
* Trained and helped consumers with daily living skills
* Daily house grooming
Medical Administrative Assistant
Care Complete Medical Clinic - Birmingham, AL
April 2018 to June 2019
Run entire front office. Checking patients in, running insurance checks, answering calls, scheduling appointments, maintaining & sending medical records, completing patient orders, intake & send faxes and handle company bills.
Mental Health Technician
JBS Mental Health
November 2016 to December 2017
• Provide direct client care to the residents of the home/training facility
• Monitor, supervise, and train residents in daily/independent living skills
• Completes required administrative and client related paperwork Cashier/ Shift Clerk
Shell Service Station - Trussville, AL
May 2015 to January 2016
Operating cash till
● Providing quality customer Service
● Properly perform shift closeout
Education
Associate of Science in HEALTH INFORMATION
Columbia Southern University
July 2015 to Present
Associate in Pharmacy Technician
Jefferson State Community College - Birmingham, AL October 2015 to December 2015
High school Diploma in GENERAL STUDIES
Woodlawn High School - Birmingham, AL
1999 to 2003
Skills
• MICROSOFT OFFICE/EXCEL (5 years)
• Customer Service (10+ years)
• Management (2 years)
• Medical Records (1 year)
• CPR
• Receptionist (1 year)
• Customer Service Skills (10+ years)
• Billing (1 year)
• Time Management
• Data Entry
• Clerical Experience
• Microsoft Office
• Insurance Verification
• EMR Systems
• ICD-10
• Medical Terminology
• Sales
• Inside sales
• Documentation review
• Medical office experience
Certifications and Licenses
CPR/AED
January 2019
CPR/First Aid
January 2019
Pharmacy Technician
December 2017
Driver's License
Additional Information
Applicant Summary:
• Antonetta has experience as a Patient Care Technician and proficient in receiving, labeling, analyzing samples, verified patient insurance, completing, and submitting insurance claims, prepare reports and maintain daily logs as required.
• Providing patient care and providing mobility exercises, Daily house grooming, ensure specimen and requisition are properly Labeled.
• Antonetta is expertise in answering telephone calls, maintaining supplies for the office, check all expirations on all collection devices tubes, needles, etc.
• Maintains strong customer focus and develops key relationships with external vendors, internal customers, and accounts payable to identify and resolve requisitions, purchase orders, invoices, and reports.
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