Sales Associate Customer Service

MONIE MICHEL

** * ********* ******, *********, NY 11575

CELL: (347)- 471-6872

ad0xn3@r.postjobfree.com

Core Skills and Expertise

● Critical Analysis & Problem Solving

● Customer Service

● Group Facilitator

● Computer Systems (Proficiency in

Microsoft Outlook, Excel, Word).

● Fluent in Haitian Creole

EDUCATION

CUNY City College of New York,New York, NY August 2021-Present Bachelor of Science Candidate in Architecture

GPA: 3.3

WORK EXPERIENCE

Mr. Splash Laundromat Sales Associate, Brooklyn, NY October 2018 -April 2020

● Collaborate with colleagues to efficiently perform laundry tasks.

● Organized and conducted shipment calls for facility supplies

● Addressed and communicated with all customers complaints, concerns.

● Assist Manager in cultivating weekly schedules for staff. Hennes & Mauritz (H&M) Sales Associate, Roosevelt, NY July 2021- January 2022

● Organize and distribute store products to the appropriate department. .

● Ensuring safety and resolving customers' inquiries to ensure satisfaction.

● Developed strategies to promote and increase customer loyalty through the rewarding program the store provided.

● Assist manager during closing to uphold the company's Store Maintenance policy for store products.

Family Dollar Store, Inc. Sales Associate, Roosevelt, NY February 2022- Present

● Collaborate with colleagues to effectively manage store operations and ensure products being sold are in great condition.

● Responded to all customers' inquiries and answer store phone calls.

● Performed clerk work and bagged products within a high fast paced environment. Gospel Crusade Church Media Crew, Brooklyn, NY June 2019- Present

● Conducted clerical work that included answering phones, emails, scanning, and preparing important files.

● Assist in Cultivating weekly team schedule for the organization weekly lives

● Mentor and tutor trainees in how to properly use and handle recording equipment including the camera, sound interface, and lightening equipment.

● Update organizations social media pages.

● Act as Liaison between the media and youth ministry team.

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