Loretta A. Guyett

**** ********** ****

Sebastian, FL 32958

Email: ad0xka@r.postjobfree.com

Phone: 603-***-****

Objective: To obtain a part time or per diem job in the Sebastian or surrounding area..

Education:

University of Massachusetts, Lowell

oProgram: Legal Studies

oParalegal Certificate Awarded September 2005

oCourses completed: Family Law, Into to Paralegal Studies, Real Estate Law, Corporate and Property Law, Civil Litigation, Legal Research Methods, Internship with the Probation Dept. at Lowell Superior Court

oGPA: 3.74

Attended American Physical Therapy Assn. (APTA)-PPS Conference, Miami Beach, FL, Oct. 2006

Attended APTA PPS Conference, Las Vegas. NV, October 2012

Completed Administrators Certificate Program at 2012 Conference by completing courses in Human Resources, Practice Management, Legal Compliance, Billing and Coding and Marketing.

Various in-services and meetings at medical insurance carrier offices to keep current with regard to changes in member benefits, billing policies and coding requirements.

Certified American Heart Association Basic Life Support - 2022

Employment:

Cleveland Clinic Indian River Hospital, Vero Beach, FL 32960

Position: Part Time Patient Service Rep, Emergency Room

Dates of Employment: 1/3/2023 to present

Supervisor: Michelle Earlywine

Duties: Registering patients that come into the ER, either walk-ins or arriving by ambulance. Verifying their current demographic information and insurance and entering it into their file for proper billing.

Elliot Hospital, 1 Elliot Way, Manchester, NH 03109

Position: Patient Service Representative, Per Diem, Physical Therapy Department

Dates of Employment: 4/15/2019 to 7/9/2022

Supervisor: Brianna Clayton, ad0xka@r.postjobfree.com

Duties: Elliot Hospital has 7 outpatient physical therapy clinics and I worked at each of them as a patient service rep (PSR) when the full time PSR was out sick, on vacation, took a personal day or when they just required additional coverage. I consistently worked a minimum of 25 hours per week and frequently, when covering vacations, worked 40-hour weeks and more, covering their 7 area outpatient PT clinics. I would obtain prior authorizations from healthcare carriers when it was needed, updated patient data in EPIC (their integrated billing and EMR system) including insurance information, and updated the number of authorized visits. I also checked in patients, scheduled and cancelled patient visits, accepted and processed copayments, gave new patients required forms to fill out and entered their information into the system, opened and closed clinics when scheduled to do so, and assisted therapists when needed.

Tewksbury Physical Therapy, 885 Main Street, Tewksbury, MA 01876

Position: Administrative Director

Dates of Employment: 9/18/1989 to 12/2018

Owner and direct superior: Louis B. Coiro, ad0xka@r.postjobfree.com

Duties: Directed and coordinated the supportive services departments of two physical therapy clinics. Set goals and deadlines for office staff. Directed, supervised and coordinated work activities of all office & support staff. Interviewed and hired office and support staff. Prepared and reviewed operational reports such as accounts receivable reports and billing efficiency reports to ensure timely collections, accuracy and efficiency. Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations. Electronically transmitted over 1000 claims per month to insurance carriers and electronically posted the payment files that came back from the clearinghouse. Created and sent appeals for denied claims to insurance carriers. Administered compensation, payroll, and benefit packages including health & short-term disability plans, and company 401K plan. Attend various seminars and conferences to keep abreast of changes in the health care industry such as coding, Medicare regulations, privacy regulations and policy changes.

Home Helpers of Londonderry, Londonderry, NH, 3 Sanborn Road, Londonderry, NH 03053

Position: Caregiver

Dates of Employment: 4/15/2019-12/31/2021

Duties: Assisted disabled clients with personal care, shopping, housecleaning, preparing meals and laundry.

Volunteer:

1/2019-3/2022– RSQ Animal Shelter, St. George, UT – Cleaned cat area, scooping litter boxes, cleaning cat condos, making sure cats had fresh food and water and their beds and blankets were clean every day. Also, swept and washed floors of main open cat area and individual condos.

8/1/2022 – present –H.A.L.O. Animal Rescue, Sebastian, FL – Scoop litter boxes, clean cat condos, provide fresh food and water for cats, when time permitted, helped to socialize cats so they would be better adoption candidates.

References and additional information available upon request

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