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Customer Service Call Center

Location:
Meridian, MS, 39301
Salary:
15.00
Posted:
November 07, 2023

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Resume:

KIMBLEORNETTE MAYHAN

Self checkout host

Meridian, MS 39301

ad0xjp@r.postjobfree.com

+1-601-***-****

Proficient in Word Perfect, Ability to excel in Customer satisfaction. I'm a quick learner and, I'm honest and dependable.

Authorized to work in the US for any employer

Work Experience

Supervisor/Dispatcher/Driver

Top js shuttle service - Meridian, MS

May 2022 to Present

I transport Navy and Marines to and from the airport. I also am the dispatcher, I supervise three employees, make schedules and take care of all maintenance transactions. Customer Service Agent - Call Center

iQor - Meridian, ID

August 2018 to Present

I work in claims dept. I assist Verizon wireless customers if they have damage or loss devices. Assembly Line Worker

Strom Engineering Minnesota - Minnesota City, MN

January 2022 to May 2022

I build boats for Lunds and Crestline. I worked in finishing department. I drilled holes and vacuumed. Placed stickers and used power drills.

Driver

Railcrew Xpress (RCX) - Meridian, MS

November 2019 to July 2020

Transported rail road crews to various locations using navigation. Kept van logs, recording milage and vehicle inspections.

Self checkout host

Walmart

July 2016 to July 2018

Delivered an exceptional level of service to each customer, by listening to concerns and answering questions. Also by demonstrating outstanding customer service. I also processed credit card and debit card along with cash transactions.

Supervisor

Southern Cleaning Services-Meridian - Meridian, MS November 2013 to March 2015

Oversaw job sites and checked for accuracy, quality, and to ensure that all project specifications were met. Supervised the loading and unloading and ordering of all materials and supplies needed for day to day operations. I offered instructions, coaching, and motivation to all employees during and after shifts. Driver

Mathis Brothers - Meridian, MS

March 2013 to March 2015

Transported patients too and from various medical facilities. Kept logs and records of mileage. Also provided inspections of vehicles and kept the vehicles clean. Assistant Manager

Dollar Market - Meridian, MS

August 2007 to March 2010

Processed credit and debit card transactions. Assisted with scheduling of employees. Kept accurate reports of day to day transactions, bookkeeping and alarm system and safe operations. I addressed customers issues, and complaints and offered quick solutions to various issues. Demonstrating great work ethics, and upselling and cross selling techniques. Education

Some college

High school diploma or GED

Skills

• ARTICULATE (10+ years)

• SATISFACTION (10+ years)

• WORD (10+ years)

• WORD PERFECT (10+ years)

• Host (6 years)

• Waitress (5 years)

• Upselling

• Assistant Manager Experience

• POS

• Load & Unload

• Cash Handling (10+ years)

• Front Desk (3 years)

• Bookkeeping (3 years)

• Serving Experience

• Merchandising

• Sales

• Cleaning Experience

• Hotel experience (3 years)

• Inventory Control

• Retail Sales

• Store Management Experience

• Data Entry

• Computer literacy

• Customer service

• Phone etiquette

• Guest services

• Commercial cleaning

• Body mechanics

• Van driver

Certifications and Licenses

Light commercial class D Licence

November 2014 to Present

They are license, they will be up for renewell in November. I also hold customer service certificates. Class d driver licenses

November 1998 to Present

Transportation license

CDL

Driver's License

BLS Certification

Assessments

Customer Focus & Orientation — Highly Proficient

August 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Customer focus & orientation — Highly Proficient

January 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Customer focus & orientation — Familiar

September 2021

Responding to customer situations with sensitivity Full results: Familiar

Work style: Reliability — Highly Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Supervisory skills: Motivating & assessing employees — Familiar September 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Familiar

Front desk agent (hotel) — Familiar

September 2021

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Familiar

Work motivation — Familiar

August 2021

Level of motivation and discipline applied toward work Full results: Familiar

Delivery driver — Familiar

August 2019

Interpreting instructions, reading maps, and solving problems. Full results: Familiar

Retail customer service — Proficient

September 2021

Comprehending and responding to retail customer needs Full results: Proficient

Management & leadership skills: Impact & influence — Highly Proficient May 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Highly Proficient

Retail customer service — Proficient

September 2021

Comprehending and responding to retail customer needs Full results: Proficient

Delivery driver — Familiar

December 2021

Interpreting instructions or signs and solving problems Full results: Familiar

Customer service — Familiar

May 2022

Identifying and resolving common customer issues

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Professional Skills

Proficient in Word Perfect, I excel in Customer Satisfaction, I'm articulate and driven to be successful.: Expert



Contact this candidate