Vice President Human Resources

Rebecca Mackie

504-***-**** • ***********@*****.***

EXECUTIVE LEADER

Record of success in complex organizations across multiple business sectors – Cultural Attractions, Tourism, Healthcare, Real Estate, Non-Profit, Economic Development, Private Equity, Travel and Hospitality.

● Strategic Planning ● Sales & Marketing

● Organizational Development ● Operations & Business Development

● Transformation Management ● Leadership & Talent Cultivation

● Disaster Recovery ● Finance & Accounting Management

● Fiduciary & Endowment Oversight ● Fundraising & Grant Management PROFESSIONAL EXPERIENCE

The National World War II Museum, Inc. – 2006 - 2023 A nonprofit history museum located in downtown New Orleans Executive Vice President and Chief Operating Officer – 2021 to July 2023 Senior Vice President and Chief Operating Officer – 2017 to April 2021 Vice President of Operations and Chief Financial Officer – 2015-2017 Vice President of Finance and Chief Financial Officer – 2006-2015 Responsible for the museum’s diverse portfolio of mission focused services - visitor experiences – conferences & symposia - educational travel – entertainment – private events - retail – parking - food & beverage - the Higgins Hotel & Conference Center. Guided capital maintenance and security, information technology, and human resources. Excelled as key lead in fundraising, event execution, and crisis management. Developed successful new and expanded lines of business. Operated ancillary revenue center activity in Europe and the Pacific islands.

• Secured, negotiated terms, and executed a series of complex financial transactions leveraging NMTCs, State and Federal economic development incentives, senior and subordinated debt, and donations to capitalize a $400 million expansion project - over $35 million in tax credits and $365 million in grants from private donors, IMLS, NEH, EDA, DoD, and the State of Louisiana

• Managed a $100 million annual budget covering unrestricted, temp restricted and permanently restricted funds

• Built from the ground up the organizations travel division including adult luxury travel, affinity group travel, and student educational travel programs. Conducted tours across Europe and the Pacific, embarking via vessel charters, jet tours, and land based tours with content experts.

• Managed through pandemic and natural disasters, mitigating losses and retaining business. Coordinated funding and support from FEMA, Katrina Go Zone Program, Deepwater Horizon (BP Oil Spill), SBA, Shuttered Venue Operator Grant, and the Coronavirus Relief Func (Cares Act)

• Expanded role beyond finance to assume oversight of human resources, operations, sales, information technology, audio visual services, security, risk management, travel and conferences

• Developed wage and salary plans, salary bans and job grades, oversaw salary studies, benchmarked executive compensation, managed benefit and retirement plans. Created nondiscretionary incentive plans for sales positions and discretionary bonus plans for operations and administration teams.

Rebecca Mackie

504-***-**** • ***********@*****.***

• Created position descriptions, HR policies and employee handbooks. Oversaw recruitment, training, professional development and counseling programs. Developed the annual performance review process and scoring system.

• Oversaw endowment investments, spend down policies, asset allocation strategies, and investment policies. Managed investment advisors and the RFP process.

• Managed financial reporting, statistical analysis, treasury management, and systems integration

• Developed financial policies and procedures, oversaw audit process, achieved clean audit reports each year serving as CFO

• Designed and launched adult and student educational programs – conference, symposia, distance and onsite learning, and webinars. Built study abroad undergraduate and online master’s degree programs in leadership and WWII military history.

• Built, developed and operated a live entertainment venue and produced musicals, plays, and outdoor sound and light shows

• Served millions of visitors while consistently achieving international industry top attraction ratings

• Generated consistent year-over-year growth in multiple in-person and virtual revenue centers, including exponential growth

• Advanced technology with cloud services, VoIP, video surveillance, and online services

• Expanded cybersecurity, weapons detection systems, alarm and fire suppression technologies

• Completed construction and oversaw operations of a 230 key hotel and conference center

• Oversaw all restaurant and catering operations under multiple operating models – owned, leased, and management agreements - for 5 varying venues and multiple concession programs

• Successfully prepared and executed a Phase 1 COVID-19 reopening plan which was shared and modeled in the cultural sector across America

• Strategized, executed, and successfully defended nonprofit organization’s 501c3 status .

• Lead the work of multiple board committees - Finance, Audit, Risk Management, Personnel & Retirement Plans, and Investment Committees

• Advanced and supported additional board committee work – Education & Access, Exhibits & Collections, Capital Expansion, Capital Campaign, Development and Executive Committees

• Served as outside counsel liaison for the organization and negotiated insurance settlements. Oversight of intellectual property and rights management Kindred Healthcare New Orleans

Fortune 500 healthcare provider of acute and post-acute patient-centered hospital solutions Chief Financial Officer – 1999-2006

• Served as the lead financial professional at a 168-bed specialty hospital in Uptown New Orleans, adjacent to Touro Infirmary providing inpatient acute care, adult and geriatric inpataient behavioral health services, outpatient pulmonary and physical rehab, and outpatient wound care services

• Managed a $20 million annual revenue stream optimizing

• Negotiated contracts for laboratory testing, nuclear medicine, surgical procedures, and diagnostic imaging

• Compiled financial statements, prepared cost reports, and oversaw Finance, Revenue Cycle, Business Office, Human Resource, Materials Management, Medical Records, and Case Management

• Achieved JCAHO survey score of 99

• Influenced public relations, governmental relations and disaster management

• Served on Medical Executive Committee

• Managed emergency evacuation of patients and staff, coordinated implementation of facility as a FEMA Headquarters. Successfully reopened the hospital post-Katrina, providing critical services as the 2nd storm-shuttered hospital to reopen in the New Orleans area Rebecca Mackie

504-***-**** • ***********@*****.***

• Correlated SKUs with Medicare and Medicaid PPS and DRG rates to model and design services and products to offer to various populations

• Stayed abreast of Medicare and Medicaid regulations and designed outpatient pulmonary rehab program based on changing business initiatives and strategies Specialty Hospital of New Orleans, Inc.

Long-term Acute Care Hospital

Chief Financial Officer – 1997-1999

• Served as the lead financial professional at a 24-bed long-term acute care specialty hospital embedded in a larger tertiary facility

• Managed startup and Medicare certification process

• Negotiated contracts, compiled financial statements, prepared cost reports, and oversaw Financial Reporting, Patient Financial Services, Information Systems, Medical Records, Materials Management, Biomedical Services, Plant and Environmental Services and Pharmacy Operations

• Achieved JCAHO survey score of 97

Atrium Living Centers / DeBlois Capital

Private equity and holding companies with concentration in medical real estate and skilled nursing facilities operations

Chief Financial Officer – 1992-1997

Controller – 1990-1992

Senior Accountant – 1983-1990

• Managed financial reporting and tax strategies for a series of affiliated corporations and limited liability partnerships

• Responsible for over 1500 skilled and intermediate level beds located in Louisiana, Texas, Florida, Alabama, Illinois and Indiana

• Served as Controller for a $30 million holding company with ventures in residential, commercial and medical real estate, skilled nursing facility operations and management, medical office building operations, charitable foundations, public offerings, computer leasing, and portfolio management

• Optimized companies through the business life cycle from start-up or acquisition to sale EDUCATION, CIVIC AND PROFESSIONAL ACCOMPLISHMENTS

B.A. degree in Accounting from the University of New Orleans Board Certified Public Accountant, member of the Louisiana Society of CPA’s and the AICPA, and Certified Global Management Accountant

Served on the following boards and committees:

• University of New Orleans Alumni Association Board of Directors, Past Chair

• University of New Orleans Foundation Current Board Member

• University of New Orleans Presidential Search Committee

• Board of Director for various subsidiaries of The National WWII Museum, including the Higgins Hotel & Conference Center

• Louisiana Hospital Association, LTAC Task Force

Rebecca Mackie

504-***-**** • ***********@*****.***

• Metropolitan Hospital Council of Greater New Orleans, CFO Committee

• Society of LA CPA’s CEU Planning Committee & Healthcare Task Force

• Christ the King Parish School Board, Elected Board Member, Secretary & Chairman of Policies and Standards Committee

Select Awards and Speaking Engagements:

● New Orleans City Business 2007 & 2018 Women of the Year

● New Orleans City Business 2023 Power List Tourism & Hospitality

● Keynote Speaker 2023 National Concierge Association Conference

● Guest Speaker 2018 International Association Exhibits & Events

● Alumni President Speaker University of New Orleans Commencement

● Broadcast interviews for local television and national radio

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