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Quality Assurance Customer Care

Location:
Lakeland, FL
Salary:
14 per hour but negotiable
Posted:
November 07, 2023

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Resume:

Robert Myers

**** ****** ***** ******** *******, 33815 863-***-**** ad0xig@r.postjobfree.com

WORK EXPERIENCE

Stryker — Inspection Technician

Sykes — Customer Care Agent

On Target Sta ng — Production Worker

Sam's Club — Maintenance Associate

Diversi ed sourcing Solutions — Quality Assurance Inspector 10/2022 to 09/2023, Lakeland Fl

Performs visual, dimensional, and functional inspections of raw material, components, in-process, and nal product based on documented Stryker speci cations (i.e. drawings, procedures, work instructions, etc.) with a high degree of accuracy. Recorded inspections by entering them into the computerized quality database. Worked with database, spreadsheet, and word processing software (MS Access, MS Excel, MS Word). 08/2021 to 10/2022, Lakeland Fl

Helped Legalzoom customers by answering questions, processing transactions, and resolving their issues in regards to their account.

Serve as a liaison between Customers and other departments to communicate information Assure quality and accurate representation of products; represent the company professionally and ensure that potential and existing customers have an exceptional experience. 10/2019 to 10/2022, Lakeland Fl

Responsible for feeding raw materials into machinery, assembling goods on production lines, and monitoring the process. In addition, carried out basic quality checks such as testing of product or packaging before shipping by adequately storing all necessary supplies.

06/2017 to 06/2018, Niagara Falls NY

Responsible for ensuring members see a well-kept parking lot, clean restrooms, and clean oors Ensuring a safe and clean environment for members and associates by performing maintenance as necessary Ensuring customers have a great rst and last impressionimpression 02/2014 to 02/2015, Lakeland Fl

Provide QA support to the Fresh Bakery and Cracker Units via inspection and veri cation of critical processing information and ensuring compliance to manufacturing speci cations Collaborate with Operations, Maintenance, Sanitation, Engineering and R&D departmentsdepartments TgiFridays — Bartender

EDUCATION

SUNY Bu alo State

05/2011 to 02/2014, Niagara Falls NY

Communicating with guests in a professional and friendly manner Provide customers with an outstanding guest experience Taking orders and serving drinks and snacks to bar customers Keeping the bar clean, stocked, and well-organized 08/1989 to 05/1993



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