Customer Service Associate
Resume:
Victoria Duncan
Destin, FL *****
******************@*****.***
Years of FOH restaurant experience. Including management. Bartending, training, serving. Scheduling, back office.
Work Experience
Bartender
Sandestin Golf and Beach Resort - Miramar Beach, FL May 2023 to Present
Bartender
Customer Service Associate, Cashier
Winn-Dixie - Destin, FL
September 2022 to Present
Cashier, lottery, stocking, inventory, safe counting. Server
790 - Destin, FL
May 2022 to Present
Server, bartender, trainer
Server/Bartender
Cantina Laredo - Miramar Beach, FL
July 2021 to October 2021
Serve guests
Trainer
Manager
Village Door Music Hall - Miramar, FL
May 2019 to August 2021
Village Door Music Hall was a full service restaurant, bar, and event venue. Events included comedy night, karoake night, as well as concerts. Some concert nights could be one big act, such as Dennis Quaid and the Sharks or Sebastian Bach. Some concert nights could have three smaller acts. My job duties included:
Acting General Manager for several months and was only manager for several months. Scheduling staff for events.
Scheduling staff for daily restaurant and bar service. Printing and reserving seats for concerts and events. Inventory: all liquor and beer inventory, counts and input of invoices and sales in Bevin co. Ordering: all liquor, beer, and paper supplies for FOH POS: was responsible for handling any POS (revention) issues. Installing and setting up new POS stations. Handled all money transactions. Bank bags for staff, safe register, bank deposits, etc. Server/Bartender
Tailfins - Destin, FL
November 2018 to May 2019
Server/bartender and trainer
FOH Manager, Bartender, Server
RUM RUNNERS
March 2014 to October 2018
My job consisted of opening the restaurant. Duties were unlocking the doors, counting the safe, getting all the money drawers ready, making sure the computers and such were up and running for a new shift. I assisted in the ordering for the restaurant. I was responsible for beer and liquor inventory, weekly and end of month. I trained new bar and server staff. I also was bartending and responsible for the FOH staff. My duties also included the cash outs from the serving and bar staff. FOH Manager, Server
BELLISSIMO PASTA AND PIZZA
March 2005 to October 2012
Bellissimo was a family owned Italian restaurant that I was the Head Server for over 7 years. I trained every server that was hired in that time. I wrote every knowledge test for the restaurant, which included the wine and food test as well as general information for the restaurant. I opened and closed the restaurant, handled financial reports, cash handling, inventory, and assisted in ordering products. Education
General studies
College in General Studies - Niceville, FL, US
August 2009 to May 2010
High school diploma
Ball State University - Muncie, IN, US
August 1996 to May 1998
Muncie Southside High School - Muncie, IN, US
August 1993 to May 1996
Skills
• Bartending (10+ years)
• Microsoft Office (10+ years)
• Microsoft Word (10+ years)
• POS (10+ years)
• Upselling (10+ years)
• Word processing (8 years)
• Hotel experience (10+ years)
• Hospitality (10+ years)
• Microsoft Powerpoint (1 year)
• Payroll (3 years)
• Leadership (10+ years)
• Catering (6 years)
• Restaurant experience
• Microsoft Excel
• Guest services
• Serving
• Banquet experience
• Office manager experience
• Writing skills
• Restaurant management
• Food service
• Financial report writing
• Host/hostess experience
• Cash handling
• Inventory control
• Administrative experience
• Bussing
• Accounting
• Merchandising
Contact this candidate