ALICIA BRUNO

Jasper, TX ***** ad0xgq@r.postjobfree.com 409-***-****

Highly skilled and adaptable professional with a diverse background in roles supporting intricate financial operations and project coordination within corporate environments. Demonstrated proficiency in financial record-keeping and compliance, as showcased through extensive experience in preparing journal entries, reconciling accounts, and conducting audits. Strong ability to support and implement improvements is evident in the successful development of Accounts Receivable (A/R) procedures and the integration of databases during acquisitions. Excels in project management, as demonstrated by a history of efficiently coordinating complex projects, ensuring data accuracy, and providing top-notch support to clients and teams.

Technical Skills: Microsoft Excel Microsoft Outlook Microsoft PowerPoint Microsoft Word

Project Coordination

Database Management

Quality Assurance

Process Improvement

Data Auditing

Customer Support

Financial Record Keeping

Account Reconciliation

Financial Analysis

Accounts Receivable

Regulatory Compliance

Systems Integration

PROFESSIONAL EXPERIENCE

Homemaker November 2010 – Present

Self Employed – Jasper, TX

Proficient in nurturing and guiding the emotional, educational, and physical development of children through hands-on care and educational activities.

Demonstrated ability to efficiently manage schedules, plan daily activities, and coordinate family routines to ensure a well-organized and harmonious household.

Responsible for managing household finances, including budgeting, bill payment, and cost-saving strategies, while maintaining financial stability.

Successfully juggled multiple tasks, including childcare, household chores, and personal development, showcasing strong organizational and prioritization skills.

Implementation Coordinator April 2010 – October 2010

Terremark Worldwide – Irving, TX

Managed the coordination of customer implementation processes within the department, ensuring seamless and efficient project execution.

Updated and maintained the Digital Ops database with accurate equipment and services data, contributing to the accuracy and integrity of information crucial for operations.

Conducted regular audits of the Digital Ops database to verify the correctness and completeness of equipment and services data, proactively identifying and rectifying discrepancies.

Ensured data quality and consistency, guaranteeing that the database remained a reliable resource for decision-making.

Project Coordinator August 2009 – April 2010

NCR Corporation – Irving, TX

Efficiently scheduled, monitored, tracked projects involving retail stores and technical crews in the field, ensuring smooth coordination and timely project execution.

Provided responsive support to both customers and field teams via phone and email, promptly addressing inquiries, concerns, and issues to maintain positive project outcomes.

Maintained meticulous records and documentation of project progress, communications, and milestones.

Sought opportunities for process improvement, implementing enhancements to streamline project coordination.

Junior Business Analyst July 2008 – January 2009

Core Solutions, LLC – Dallas, TX

Offered functional support to end users of PeopleSoft HR/Payroll and PeopleSoft Financials, ensuring the efficient operation of these systems.

Documented business processes, functions, and procedures, actively contributing to the development of process improvements for increased efficiency and effectiveness.

Collaborated with developers to test and validate modified functionality within the PeopleSoft systems, ensuring alignment with business needs.

Developed and executed comprehensive test plans and coordinated User Acceptance testing, facilitating the successful implementation of system enhancements and changes.

Revenue Operations Analyst December 2006 – April 2008

FedEx Kinko’s Office and Print Services – Dallas, TX

Conducted in-depth research on existing and newly created customer accounts, identifying potential opportunities for Sales Compensation optimization.

Investigated and resolved escalated point-of-sale and order entry issues related to customer accounts, ensuring a high level of customer satisfaction and operational efficiency.

Developed customer account hierarchies for specific purposes, contributing to improved organization and data clarity.

Successfully project-managed customer account cleanup initiatives for escalated customer issues, overseeing the process from start to finish to ensure timely and effective resolution.

Project Analyst December 2004 – December 2006

FedEx Kinko’s Office and Print Services – Dallas, TX

Orchestrated Sarbanes Oxley testing for Accounts Receivable (AR), ensuring compliance with regulatory standards and the integrity of financial processes.

Conducted comprehensive training for 150 individuals on an external Point of Sale (POS) system and provided critical support to the sales team in delivering billing and invoicing solutions for commercial customers.

Assisted the sales team and field personnel in efficiently resolving commercial customer issues stemming from POS, eCommerce, and Accounts Receivable system challenges, enhancing customer satisfaction.

Played a key role in the implementation of both an Accounts Receivable system into PeopleSoft AR/PeopleSoft Billing and the deployment of a new Point of Sale system across over 1,100 stores.

Accounts Receivable Specialist March 2004 – December 2004

7-Eleven Inc. – Dallas, TX

Proficiently prepared and processed journal entries, ensuring accurate and up-to-date financial records.

Prepared balance sheets for assigned general ledger accounts, providing a clear snapshot of the financial health.

Conducted account reconciliations, identifying and rectifying discrepancies to maintain financial accuracy and integrity.

Prepared trial balances for accounts, contributing to the financial reporting process and supporting financial analysis.

Revenue & Account Receivable Specialist July 2002 – February 2004

Fair Isaac Corporation/HNC Software, Inc. – San Diego, CA

Supported the development, implementation, and distribution of Accounts Receivable (A/R) procedures, optimizing financial processes and ensuring consistency across the organization.

Conducted audits of travel expense reports, verifying expenses to maintain financial accuracy and compliance.

Integrated databases from an acquired company, streamlining data management and enhancing operational efficiency.

Expertly reconciled Accounts Receivable to the General Ledger, guaranteeing the accuracy of financial records and supporting financial reporting.

EDUCATION

Associate in Criminal Justice December 2012

Blinn College – Bryan, TX

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