NEENU JOHNY

BUSINESS ANALYST

Ph: +1-289-***-**** Mail: ad0xfe@r.postjobfree.com

PROFESSIONAL SUMMARY

Over 5+ years of diverse experience in Business Analysis, Quality Assurance, and User Acceptance Testing.

Proven track record in navigating the complete IT Software Development Lifecycle, adept in both Waterfall and Agile methodologies.

Demonstrated expertise in Agile principles, translating business requirements into EPICs, Features, User Stories, and Acceptance Criteria.

Collaborative experience working closely with Product Owners, Scrum Masters, and development teams to ensure seamless project delivery.

Strong documentation skills, including the creation of Business Requirements, Functional & Non-Functional Documents, and User Stories. Effective communication through presentations and walkthroughs.

Skilled in leading and mentoring teams in System Knowledge and SDLC procedures. Extensive experience in functionality and system testing, including Integration, Performance, Stress, Back-end, and Regression Testing.

Active involvement in Agile ceremonies such as Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.

Proficient in creating Use Case diagrams, Activity diagrams, and Sequence diagrams to define complex systems.

Extensive experience in the Canadian market, collaborating with stakeholders at Cordiant Capital in Montreal and MD Financial in Ottawa.

In-depth understanding and experience in regulatory compliance, including KYC, AML, and Risk Management. Familiarity with Operating Systems (Windows, UNIX), Testing Applications (Rational Test Manager, HP ALM QC), and Databases (SQL SERVER, MS Access).

Skilled in utilizing tools such as SharePoint, Version One, and JIRA for efficient project management.

Proven ability to adapt to the Canadian work environment, understanding the unique requirements and expectations of the market.

TECHNICAL SKILLS

Methodologies

Agile, Scrum, Waterfall

Data Analysis

Data Modeling, Data Visualization, SQl, Data Maining

Data Warehousing

Amazon, Redshift, Snowflake

Project Management Tools

SharePoint, Version One, and JIRA.

Database Management

MS Access, MySQL, Oracle, MongoDB

Business Intelligence Tools

Tableau, Power BI, Extract, Transform, Load (ETL), Excel, SAP Business Objects

Requirement Analysis

Elicitation Techniques, Documentation

Testing and Quality Assurance

Testing Types, Test Planning, User Acceptance Testing (UAT), Testing Tools

Statistical Analysis

R, Python

Programming and Scripting

Python, Java

Operating Systems

Windows, linux

PROFESSIONAL WORK EXPERIENCE

Client: Cordiant Capital Montreal, QC May 2021 – Present Business Analyst

Responsibilities

Engaged with cross-functional teams to implement Agile, Scrum, and Waterfall methodologies, ensuring alignment with project goals and timelines.

Utilized Data Modeling and Data Visualization techniques to analyze and present complex data structures, facilitating informed decision-making.

Applied SQL and Data Mining skills to extract valuable insights from large datasets, contributing to enhanced business intelligence.

Collaborated with the IT team to implement and optimize cloud-based data warehousing solutions, including Amazon, Redshift, and Snowflake.

Efficiently managed project workflows and documentation using project management tools such as SharePoint, Version One, and JIRA.

Demonstrated proficiency in database management, working with MS Access, MySQL, Oracle, and MongoDB to ensure seamless data integration.

Employed Business Intelligence tools, including Tableau, Power BI, ETL processes, Excel, and SAP Business Objects, to enhance reporting and analytics capabilities.

Conducted requirements elicitation sessions, applying effective techniques to gather and document user needs and expectations.

Led Test Planning activities, covering various Testing Types, and actively participated in User Acceptance Testing (UAT) to validate system functionalities.

Leveraged Testing Tools to ensure the robustness and reliability of software solutions.

Applied statistical analysis using R and Python to derive meaningful insights, contributing to data-driven decision-making.

Utilized programming languages such as Python and Java to enhance system functionalities.

Demonstrated adaptability in working with different operating systems, including Windows and Linux.

Client: MD Financial Ottawa, ON May 2019– April 2021

Business Analyst

Responsibilities

Collaborated closely with the Product Owner to present, justify, and negotiate requirements with business stakeholders, ensuring alignment with organizational goals.

Demonstrated expertise in Anti-Money Laundering (AML) modules, contributing to crucial areas such as Watch List Filtering, Suspicious Activity Monitoring, CTR, CDD, and EDD.

Contributed significantly to Tableau projects, covering the entire lifecycle from requirement gathering, data modeling, scripting, to developing and testing dashboards.

Applied Salesforce.com skills, including creating roles, profiles, email services, page layouts, workflow alerts, actions, and approval processes, enhancing system capabilities.

Developed a thorough understanding of capital market structures and account reconciliation systems, contributing to a clear understanding of financial business processes.

Facilitated change management within the project by performing impact analysis for change requests and regularly updating the Requirement Traceability Matrix (RTM).

Collaborated with BSA Compliance Officers and Risk Management to generate reports for all trades screened in the Front Office, ensuring compliance with KYC/AML procedures.

Conducted a diagnostic assessment study (gaps report) of the Operational Risk Management Framework, including Fraud Risk and Business Continuity Management, providing recommendations and roadmaps for enhancement.

Performed Risk & Control Self-Assessment for client's (Banks) Operations/Businesses, proactively identifying risks and conducting risk assessment workshops with the bank.

Collaborated with the Identity and Access Management (IAM) team for requirement gathering on user privileges, authentication and authorization policies, single sign-on, and access level instructions on IAM.

Worked with an Agile Team to deliver a Regulatory Reporting implementation, ensuring effective collaboration and adherence to project timelines.

Collaborated with internal stakeholders to build interfaces between applications and IAM tools, contributing to streamlined access management.

Analyzed incoming work and IAM metrics/measures to drive improvements to the IAM program, ensuring continuous enhancement and optimization.

Client: Kezber Quebec City Oct 2018 – April 2019

Business Analyst

Responsibilities

Applied strategic requirement elicitation techniques, conducting detailed interviews with business users, stakeholders, and Subject Matter Experts (SMEs). Ensured a thorough understanding of business needs and goals.

Implemented the Rational Unified Process (RUP) methodology for application development. Executed various workflows and activities, ensuring alignment with industry best practices.

Identified and developed comprehensive Use Cases from business and systems requirements. Documented high-level and detailed Use Cases, encompassing all functionalities of the new system.

Proficiently followed the UML methodology to create essential diagrams including Use Cases, Activity Diagrams, Sequence Diagrams, and Data Flow Diagrams. Utilized tools such as Rational Rose and MS Visio.

Conducted Joint Application Development (JAD) sessions, fostering collaboration between developers, system analysts, and testers. Ensured alignment of project objectives and efficient resource allocation.

Designed and implemented basic SQL queries, showcasing technical proficiency in database management. Ensured efficient data retrieval and management in line with project requirements.

Organized and facilitated "show and tell" sessions for potential customers and users. Contributed to onboarding processes on the ServiceNow platform, ensuring stakeholder understanding and engagement.

Supervised project management activities using MS Project. Maintained weekly status reports, ensuring transparent communication and progress tracking.

Facilitated meetings with developers, system analysts, and testers to collaborate on resource allocation and project completion. Ensured effective communication channels among cross-functional teams.

Demonstrated adaptability in working with diverse cultural backgrounds. Respected and understood the cultural nuances of different stakeholders, contributing to a harmonious working environment.

Worked in a technology stack including J2EE, XML, SQL Server 2005, HTML, and the Rational Unified Process. Demonstrated mastery in navigating complex technology environments.

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