AMANDA ANDERSON

Data Entry/ Customer Relations

PROFILE

An earnest individual with strong research and survey experience and a passion for data. Experienced in gathering and analyzing data, conduction interviews, and creating detailed reports. Possesses strong communication and interpersonal skills with the ability to build rapport with various clients. Adaptable professional with 12 years of work experience and proven knowledge of leadership, problem-solving, and workflow prioritization. Aiming to leverage my abilities to successfully fill the role at your company.

CONTACT

PHONE:

740-***-****

WEBSITE:

https://www.linkedin.com/in/amanda-anderson-a8700711a

EMAIL:

ad0xcm@r.postjobfree.com

HOBBIES

Church

Reading

Baking

Playing with my kids

EDUCATION

University of Phoenix

June 2015 – May 2019

Bachelors in Small Business & Entrepreneurship

G.P.A. 3.86 Graduated with honors with Delta Mu Delta Business Honor Society

University of Phoenix

July 2013 – May 2015

Associate of Arts

G.P.A. 3.96 Received the honor of being accepted into Delta Mu Delta Business Honor Society.

Westland High School

August 2000 – June 2004

WORK EXPERIENCE

Everise/ Humana Customer Service Representative

August 22, 2023 to present

Incoming calls to help Humana customers with issues they may face.

LBRANDS/BATH & BODY WORKS Customer Support Specialist

September 2020-April 2021

Incoming calls from all Bath & Body Works stores from associates, as well as customers. Would make claims for issues with products from customers, and help stores with issues they had with a shipment.

HMS Verification Specialist

June 2019–December 2019

Data Entry dealing with updating medical insurance information. Verifying the correct insurance company was being billed for the service provided. Following HIPAA law protocols.

Williams-Sonoma, Inc. Customer Service Representative (Work From Home)

September 2016– April 2017

Providing services to all Williams-Sonoma Incorporated companies. Dealing with sales, tracking information, returns, and product information inquiries.

SKILLS

Microsoft Office (10+ years)

Customer Care and Service (10+ years)

Call Center ( 10+ years)

Data Entry (5+ years)

Contact this candidate