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Business Analyst End User

Location:
Toronto, ON, Canada
Posted:
November 07, 2023

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Resume:

Alan Singh

ad0xcl@r.postjobfree.com

** ********** ******

Markham, Ontario. L3R 6T6

416-***-****

PROFILE

A career focused, motivated professional with a passion for success. A self-starter who possesses strong analytical skills through a variety of cross-functional work experiences in both direct marketing and retail sales. Career oriented and excited to take on new challenges as they arise.

WORK EXPERIENCE

AlertDriving @Sonic eLearning Inc.

Senior Business Analyst May 2022 – August 2023

Transformed enterprise business requirements and inefficiencies into practical and functional solutions through IT support or third-party vendors.

Work with Business Leaders to build solutions for the enterprise and collaborate with cross functional teams and stakeholders to achieve those desired outcomes.

Analyzing, understanding, and documenting business requirements for new systems and process enhancements.

Act in a consultative way with Business stakeholders on initiatives and in developing business strategies to improve overall efficiency and performance.

Canadian Tire Corporation

Senior Consultant – Party City February 2021 – November 2021

Accountable for the development and implementation of a sustaining end to end deal letter build process primarily for Party City line review deals.

SME and central point of contact for line review processes across CTR including merchandising, space planning, supply chain solutions and packaging.

Analyze deal letter performance and conduct postmortem with merchandising teams on key quality metrics, such as, on-time delivery & execution and performance.

Influences upstream work of Merchandising, Translations, and other cross-functional teams as a part of the line review execution process.

Category Business Planner – Automotive Maintenance February 2018 – February 2021

Achieving KPI goals through the analysis of current trends and historical data.

Providing recommendations to the CBM & AVP on how to optimize financial performance within the confines of the Canadian Tire operating model.

Analyzing and compiling data to help identify areas of financial risk and opportunity in forward looking forecasts.

Providing effective planning support that includes the ongoing management of LOB and business category level weekly financial forecasts, annual planning, and setting monthly operational targets

Providing on-going ad-hoc support to merchandise buying teams with data analysis.

Team Lead – Vendor Engagement Operations & Procurement March 2015 – February 2018

Subject Matter Expert, administrator and user-support super user for the SAP based system, Vendor Gateway and Stibo based system, Data Vault; focus on both external and internal users.

Continuing to improve the utilization and effectiveness of the sourcing processes for end users through change request management; this includes everything from initial scoping to testing, final implementation and end-user support.

Utilizing the system to procure cost opportunities to the company including PWOC cleanup initiatives, payment term opportunities & vendor rationalization. Collectively, these initiatives have earned the company over $6 million in either incremental or previously uncollected dollars.

Worked on new governance processes to limit a vendor’s ability to push through cost increases while providing increased visibility to our senior leaders.

Business Analyst – Vendor Engagement Operations & Procurement May 2013 – February 2015

Focused on system sustainability for the SAP based system, Vendor Gateway.

Explored ways of maximizing the capabilities of this new system to enhance Canadian Tire’s ability to efficiently source product and optimize the experiences of both internal and external users.

Investigated and developed workarounds - where appropriate - in dealing with ad hoc concerns that arose from system, process, or user issues.

Acted as a Subject Matter Expert on projects revolving around Vendor Gateway updates as it pertained to system enhancements along with further integration into other IT systems.

Category Implementation Specialist October 2009 – April 2013

Worked congruently with CBM and various Cross-Functional teams to facilitate & execute the Line Review process for 3 unique Business Categories: Watering, Manual Lawn & Garden Tools and Snow Shovels & Ice Melters equating to over $100 million in gross sales.

Assisted in the management and maintenance of the Advertising plan for the upcoming year. This included product selection and flyer maintenance, market interest and SKU seasonality.

Acted as the main point-of-contact for all major stakeholders to resolve all store and product issues.

NPI Control Coordinator & Payment Representative September 2007 – September 2009

Operated as a control to ensure data was accurately loaded into CTR’s various systems and databases (ie. IMS, IBS).

Managed and administered the Canadian Tire database of vendors, supported under an Oracle based platform, to ensure vendors’ information remained current and balances were paid promptly.

Selected to be a Subject Matter Expert during the implementation of the CTR Change Program and roll-out of the new business suite, IBS SoftSolutions.

ATTRIBUTES

Software Knowledge: Microsoft Office, UNIX, IBS Softsolutions, Peoplesoft, FileNet, SAP & MDM

Thorough analytical skills with an ability to identify market trends and opportunities

Excellent communication and presentation skills

Able to work effectively in a fast-paced environment under minimal supervision

Excellent time management and organizational skills

EDUCATION

University of Western Ontario, London, Ontario

Bachelor of Arts – Major in Economics, Minor in Geography Graduated April 2006

VOLUNTEER EXPERIENCE

Ministry of the Attorney General & Daily Bread Food Bank October 1997 & August 2002

Systems Administrator & General Volunteer

Acted as an administrator for system access user ids and passwords.

Upgraded hardware and software applications to increase system efficiency.

Coordinated the distribution of product through various supply channels while at the Daily Bread Food Bank.

Canadian Tire Jumpstart May 2009 - 2012

Manager & Volunteer

Actively participated in the execution of the annual Laceup for Jumpstart Hockey tournament; eventually promoted to Communications Manager.

Also volunteered for various other Jumpstart initiatives such as the annual executive’s basketball tournament held at Home Office.

REFERENCES

Available upon request.



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