Daemon Visconti

Email: ad0xat@r.postjobfree.com

ADD: 915 Emery St. Longmont CO. 80501

Mobile:303-***-****

Work Experience:

Summary:

** ***** **** ********** ** O365 Win admin A D Level2 / tier 2 LAN /WAN implementation tech lead. smart hands. desktop Infrastructure System Support senior Tech lead for Large scale Migrations Rollouts builds, installs. SCCM images rollouts, builds Office desktop builds builds,Imaging, Moves, adds changes application support.WAN Switch. Smart hands support.cisco Switch Admin VLan assignments& builds. DataCenter builds support, Restacks.Disaster Recovery protocals. Outage recovery Playbooks.process documentation. MDF Localtel / handoff. to distributed IDFs.

work experience:

Denton Law Firm

TSS tech senior onsite TSSsSENIOR technical system Support Administer.

8/2021-10/11/ 2022

Supported an enterprise corporate environment of 600 end users.

Active Directory Support & Administration –all adds changes desktop builds add/users, pwd resets.

O365 Support and Administration. MSO365 supportDoc Manager Admin.

Diagnosing and repairing Windows 10 desktops and laptop. Perform installs, moves, adds and changes.

Set up and configured hardware and software on company and client's equipment.

Deploy Laptops and Desktops and Reimage workstations for deployment 400 multi device desktop builds Vlan assign’s IDF to desk.

Snr. Tech Lead

Avexis/Novartis AGC biologics - Longmont, CO

6/2019-11/2021

Brand new New 700KSqft. 5 building multi-lab drug manufacturing site.

Revamp /Repurpose /Modernize Data Center & Failover Data Center. Repurpose older Cisco 4500/6500 build new Core switches, serversswitches for immediate LAN/WAN use. Migrate LAN/WAN to new Cisco 9300/9500 distributed/core switches.

Restack Data Center / MDF / IDF to industry standards.

Lead all teams implementation efforts for DMZ / Voip SIPPolycom Telephony / Vlan / Nutanix / Watchmaker /WiFi

Western mIDSTREAM Oil & Gas LP – Texas&Colorado, CO

4/2019-8/2021

Senior ON-site Snr. Tech Lead for 25000K Rollout of custom- built DELL RUGGED laptops for field users at ALL pumping sites throughout all WEST Texas (kkermit)Texas and Northern Colorado. Onsite IDF troubleshooting, repairs equipment upgrades & repairs &upgrades & updates.

For 2019-2021

Avista pharma. / cambrex pharma- Longmont, CO.

Senior onsite IT support for onsite pharma labs & dedicated lab quipment onsite all desktop buildsds & smart hands support.

Tier1 & 2 Desktop Support / Sys Admin

TalentReef, Inc - Denver, CO

3/2019 – 4/2019

New office consolidation of 3 sites into 1. New network Data Center & build out.

Tier1/2 Desktop Support / Sys Admin

MAC / PC Desktop builds, support, O365 / Win2013 system administration

IT Service Desk Lead

Eng Nutrien AG Solutions - Loveland, CO

2018

Tier 1.5 Support Desk process flow analysis & documentation.Service NoW.SNOW/ Magicdocs.

Multi-Platform Access administration, tier 1/2 support resolution or escalation.

IT Solutions Mgr

Avistapharma solutions/Pharma Cambrex pharma Solutions - Longmont, CO

Senior it soluions lead.

2015-2018

Responsible for all 1st level &tierll desktop support issues and LAN connectivity,all desktop setups at Longmont site. 1all support for allnew builds, software installs, configuration changes,V IP Phone configurations.

Replace synoptics switches &routers with cisco products (WAP) wiireless access points install senior .WAP wiring iseniorinstallation Leader.

Support laboratory instrument controller pc installs. Various 3rd party software support.

Tier 1 & Tier 2 LAN/Desktop Technician

Charles Schwab & Co - Denver, CO

Field Services - Desktop Systems Support

Directly Responsible for direct onsite support of the CSIM, Fixed Income and Treasury Trading Desks. Tech lead of the Trading Desk Move Project to the brand new Ridgegate Campuslonetree CO...

Tech lead on numerous projects, upgrades, configuration changes and rollouts. Tier 1 & Tier 2 LAN Desktop Technician.

Tech Project Lead

Aspen Media Research - Boulder, CO

2013

Migration/upgrade of 325 Desktops & WinServer from WinNT to Win2k3

Updated & Installed Helpdesk 1s lvl2 s/w Magic, PowerShell ADSI, Win/Cloud, SCCM. Hands on image download/push (WIZ2.2), server upgrade, Helpdesk upgrade.

Rewrote Helpdesk Procedures manual. Wrote trouble ticket scheme.

Tech Lead

Dish Network Warehouse - Denver, CO

Migration & upgrade of 600+ desktops/2 servers from Win2k3

Updated Helpdesk S/W, Remedy Ticketing, ActiveDirectory, Win2k8 Server Created the project plan, kept the project matrix updated & lead the Q&A team. Hands on image download (MDT2010), mem upgrade, connectivity & s/w testing.

Experience Prior to 2001

BIM-SDM (Bus. Infrastructure Mgmt- Svc Delivery Mgr.)

Merrill Lynch, TIS MLSSD - New York, NY

Managed 8 Teams lead by PMs.

Responsible for Client Relationship, Service Delivery, & PM.

Identification & implementation of global technical solutions; for Global Equity, Debt Trading floors & MLClear & MLPro business units.

Leader of the .NET, XML Web installation. Leader of the Mass DataStorage SRDF2 initiative. Managed multiple complex multi-million dollar global initiatives.

Project Manager

Shearman & Sterling, LLP - New York, NY

Managed 8 Ntwk Techs.

Responsible for LAN hw/sw portion of Y2K compliance.

Managed 1500 NT desktop, laptop rollout and upgrade.

Created internal integration testing laboratory. Re-engineered Datacenter & recovery plans. Restructured multi-tier helpdesk and support groups procedures & methodology.

Global Program Manager The Prudential, Inc - New York, NY

P.C. Griffith Ltd.

Managed PM/Tech teams (18 members). Responsible for creation & planning methodology for global network standardization, installation, migration & upgrade, creation and coordination of teams for enterprise wide rollout of new reporting software and new WinNT/SMS platform.

Managed 3 new DataCenter rebuilds (N.J./CA /ELondon, England)

Directly managed key site rollouts and prepared key site implementations/migrations strategies for Europe and the far east. Created corporate licensing group.

IT Program/Project Manager

Chase Bank - New York, NY

5/1996- 9/2011

Ciriano & Assoc. Ltd.

Managed Staff of 9 Techs. Responsible for integration, upgrade and relocation of new FX trading floor for Chase/Chemical bank business groups merger.

Managed migration & installation of new back office groups at 3 different sites. Coordinated Q&A testing units.

Project Manager

Marsh & McLennan, Inc - New York, NY

Staff of 8 techs. Managed 25 office national rollout of new in-house software. Novell 3.51, HP Openview network. Created distributed Integration Q&A testing sites. Directly managed 5 site rollouts.

IT Program/Project Manager

Chase Bank - New York, NY

Ciriano & Assoc. Ltd.

Managed FX and Arbitrage trading floor planning & design & build.

Designed, Configured and Installed 300 new desktop pc with 3rd party trading application feeds.

Senior System Analyst

CitiBank - New York, NY

Casey Golsong / State of Design, Inc.

Responsible for coordination & implementation of new datacenter.

Design, install, manage and support global test site of 4000 user Wan/LAN at client site.

Education

B.S. in Comp Sci

New York Inst. of Tech

A.S. in Finance

Fordham University

1975

Skills

•Ticket Reporting s/w: RPM, Remedy, Magic.

•PM on Website builds, HTML, SEO adjustments, Dreamweaver, NetObjects Fusion to GoLive.

•DataCenter, Trading Floor, Infrastructure build tools: (CMS)Cable Mgmt: RIT PatchView, TelSoft Cable

& Asset Mgmt, MGE UPS Volt/Amp/Watt selector systems using CAT6+ &/or FiberOptic Cable.

•Departmental & Techical floor moves: Gantt Charts Viewer 2.1, PowerPoint.

•Evaluate, assess Data requirements and options (PERT charts).

•Desktop Support with WinNT, Win7, Win8 & Windows XP

•1st lvl LAN admin ActiveDirectory with WinNT, Win2k3 & Win2k8 server, Azure/FortiGate.

•1st lvl Citrix application & server support.

•1st lvl MS Office Suite support. MS Excel, Word, Powerpoint, IE8/11, Mozilla FireFox 3.0/4.0

•Remote Desktop Support: MS Remote Desktop Access, Fedora, SCCM, VPN/MobilPass.

•Expert

•PM methodologies: Waterfall

•SEI CMM

•CMMI

•PMBOK

•PMI

•SDLC

•AGILE

•PMP

•MS Project

•Visio

•Primavera

•Roadmap

•TurboProject v4.

•Business Case (RFP)

•budgets/costs/fiscal reporting

•team management

•cross functional manpower allocation: MS Excel

•Word

•AMS Timekeeper

•FastTrack 7.0

•PeopleSoft

•Sharepoint

•MS Access.

•Active Directory

•Help Desk

•SQL

•Microsoft SQL Server

•Microsoft Windows Server

•VMWare

•Operating Systems

•DHCP

•DNS

•VoIP

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