JAMES R. GANTT

*** *. ********* ******

PHILADELPHIA, PENNSYLVANIA, 19120

267-***-****

ad0x9u@r.postjobfree.com

OBJECTIVE: To secure a position with an organization where I am able to utilize my strengths, skills, and experience as an asset to the company.

EXPERIENCE AND SKILLS:

The 501 at Mattison Estates : 501 Mattison Avenue Ambker, PA 19002. Operating as a concierge and security associate with Sagelife Inc. Maintaining the prompt and efficient service to a luxury senior living community, while adhering and upholding employer and state standards. Grassroots Inc

Philadelphia, PA 19002

Acting as a canvasser for important elections, by encouraging individuals to get out and vote. Assisted with voter registration on various college campuses, As well as traveling to Pittsburgh, PA to increase voter turn out.

Kelly Services

King of Prussia, PA 19406

Operating as a production assistant for Almac Pharmaceutical Packaging. Insuring the accurate and safe delivery of pharmaceuticals to varios, doctors, hospitals and the general public.

The Grand Cafe La’Quella

Philadelphia, PA 19002

03/09/2021-01/22/2022

Operating as a Busser for a fine dining establishment. Clearing and setting tables. Assisting waitstaff with delivering food to guest in a timely manner. Intersolutions Inc

03/09/2020 - 06/21/2020

Cherry Hill, NJ.

Concierge for luxury apartments.

Evo at Ciera Centre South: 2930 Chestnut Street, Philadelphia, PA. Maybrook Apartments: 325 Penn Street,

Wynwood, PA.

JOB DUTIES:

. Greetings and receiving residents and guests in a professional and pleasant manner. Receiving and forwarding all phone calls and messages to their proper destination. Handling all deliveries and packages and insuring their receipt.

Amazon Corporation 10/2019 – 01/20/2020

Philadelphia, Pennsylvania

JOB TITLE: Warehouse Technician

JOB DUTIES:

● Receive and fulfill online orders from customers on a regular basis

● Insure the all items on the orders are properly packaged and prepared for shipment to the customers ● Maintain a clean/safe work environment and insure packages transferred to the shipping department Coventry Direct 06/2019 – 10/2019

Philadelphia, Pennsylvania

JOB TITLE: Policy Specialist

JOB DUTIES:

● Assigned to the Life Settlement Department to secure/survey clients

● Review various life policies and contact the insured based on age, health, and policy value to discuss terms/condition for a life settlement of their respective policies Axion Solutions 8/2018 – 7/2019

Philadelphia, Pennsylvania

JOB TITLE: Member Services Representative

JOB DUTIES:

● Coordinating and maintain the care of members with specific illnesses/diseases ● Assigned to work with patients who were diagnosed with diabetes and high blood pressure to monitor their statin therapy intake with their healthcare providers

Benefits Associate 1/2016 – 7/2018

Philadelphia, Pennsylvania

JOB TITLE: Claim Representative/Health Associate

JOB DUTIES:

● Assigned to various members to provide advocacy services to resolve complex claim issues with hospitals, physicians, and various medical providers

● Acted as Department Lead to provide training and mentoring of co-workers Xerox Corporation 9/2015 -11/2015

Philadelphia, Pennsylvania

JOB TITLE: Open enrollment Lead

JOB DUTIES:

● Assisting with the training of customer service candidates to provide group benefit information to employees making annual enrollment elections

Aetna Life Insurance Company 11/2003 – 10/2014

Philadelphia, Pennsylvania

JOB TITLE: Sales/Underwriting /Product Expert/ Administrative Representative JOB DUTIES:

● Provided customer service and sales advice to customers applying for individual health policies ● Worked with co-workers and other department heads to effectively resolve complex insurance issues ● Provided training to peers in my department and created new methods to improve customer service/increase sales and retention

● Acted as Lead for the Maryland Project resulting in enhanced communications with customers relating to privacy/HIPPA regulation/laws

● Assisted with education, transition, and new enrollment of Aetna customers PRIOR EMPLOYERS INCLUDED:

Directions Men’s Store – Salesman – 12/2006 – 7/2011 Raymour & Flanagan – Salesman – 9/2002 – 5/2003

Edison Brothers – Assistant Salesman – 2/1998 – 1/2000 EDUCATION AND CERTIFICATIONS:

Pennsylvania Accident and Health License – August, 2015 Pennsylvania Life Insurance License – December, 2017 Riverwood High School – attended/graduated

STRENGTHS:

● Strong Leadership and Problem Solving skills

● Self-motivated and Eager to learn

● Team player and Able to work independently as needed ● Excellent customer service and communication skills

● Detail oriented and Excellent computer skills

● Follows directions exceptionally well

REFERENCES AVAILABLE UPON REQUEST

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